It is easy to get overwhelmed by the complexity of traffic shaping as a result of the number of options available, as well as the number of shaper rules and queues. You will likely find it easiest to work with the traffic shaping wizard, at least until you understand how traffic shaping works. To access the wizard, navigate to Firewall | Traffic Shaper, and then click on the Wizards tab. In the current version of pfSense, there are two wizards: Multiple Lan/Wan and Dedicated Links. Multiple Lan/Wan is the more commonly used option, and it can be used in a variety of circumstances in which there are one or more LAN-type interfaces, and one or more WAN interfaces. Dedicated Links is for situations in which certain LAN/WAN pairings do not mix with other traffic, such as when users on one subnet have a different internet connection than users on another subnet. This would be the case in a multi-WAN setup in which we have an LAN and a DMZ, with LAN using WAN to connect to the internet and the DMZ using WAN2. Because each LAN-WAN link has its own traffic shaping requirements, we would use the Dedicated Links wizard. In most cases, however, you can use the Multiple Lan/Wan wizard.