The ACE Advantage

This publication is designed to provide accurate and authoritative information regarding the subject matter covered. It is sold with the understanding that neither the publisher nor the author is engaged in rendering legal or other professional service. If legal advice or other expert assistance is required, the services of a competent, licensed professional should be sought. The federal and state laws discussed in this book are subject to frequent revision and interpretation by amendments or judicial revisions that may significantly affect employer or employee rights and obligations. Readers are encouraged to seek legal counsel regarding specific policies and practices in their organizations.

This book is published by the Society for Human Resource Management (SHRM®). The interpretations, conclusions, and recommendations in this book are those of the authors and do not necessarily represent those of the publisher.

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The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China and India. Visit SHRM Online at www.shrm.org.

Interior and Cover Design: Shirley E.M. Raybuck

Library of Congress Cataloging-in-Publication Data

Schiemann, William.

The ACE advantage : how smart companies unleash talent for optimal performance / William A. Schiemann. -- 1st ed.

p. cm.

Includes bibliographical references and index.

ISBN 978-1-58644-270-5

1. Personnel management. 2. Ability. 3. Performance. I. Title.

HF5549.S2234 2012

658.3’14--dc23

2012001592