Suggested Resources

Butler, J. K. (1991). Toward understanding and measuring conditions of trust: Evolution of a conditions of trust inventory. Journal of Management, 17, 643–663.

Covey, S. M. R. (2005). The speed of trust: The one thing that changes everything. New York, NY: The Free Press.

Cummings, L., & Bromiley, P. (1996). The Organizational Trust Inventory (OTI): Development and validation. In Trust in organizations: Frontiers of theory and research. (pp. 302–331). Thousand Oaks, CA: SAGE Publications.

Kanaga, K., & Browning, H. (2003). Maintaining team performance. Greensboro, NC: CCL Press.

Mayer, R. M., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709–734.

Mishra, A. K., & Mishra, K. E. (2013). Becoming a trustworthy leader: Psychology and practice. New York, NY: Routledge.

Reina, D. S., & Reina, M. L. (1999). Trust and betrayal in the workplace: Building effective relationships in your organization. Oakland, CA: Berrett-Koehler.

Reina, D. S., & Reina, M. L. (2010). Rebuilding trust in the workplace: Seven steps to renew confidence, commitment, and energy. Oakland, CA: Berrett-Koehler.

Rimanoczy, I., & Pearson, T. (2005). Making implementable decisions. LIM News, 61, 2–6.

Weitzel, S. (2000). Feedback that works: How to build and deliver your message. Greensboro, NC: CCL Press.