Rick Graziani teaches computer science and computer networking courses at Cabrillo College and University of California, Santa Cruz in Santa Cruz, California. Prior to teaching, Rick worked in the information technology field for Santa Cruz Operation, Tandem Computers, and Lockheed Missiles and Space Corporation, and he served in the U.S. Coast Guard. He holds an M.A. in computer science and systems theory from California State University, Monterey Bay. Rick also works as a curriculum developer for the Cisco Networking Academy Curriculum Engineering team. When Rick is not working, he is most likely surfing at one of his favorite Santa Cruz surf breaks.
Allan Johnson entered the academic world in 1999, after 10 years as a business owner/operator, to dedicate his efforts to his passion for teaching. He holds both an M.B.A. and an M.Ed. in training and development. He taught CCNA courses at the high school level for seven years and has taught both CCNA and CCNP courses at Del Mar College in Corpus Christi, Texas. In 2003, Allan began to commit much of his time and energy to the CCNA Instructional Support Team, providing services to Networking Academy instructors worldwide and creating training materials. He now works full time for Cisco Networking Academy as Curriculum Lead.