IT operations have moved from predominantly being a cost center to also being a revenue center. Today, many of the world's oldest companies also make money based on IT services and/or systems. As a result, the delivery of these IT services must be monitored and, ideally, proactively remedied before failures occur. Ensuring that hardware such as servers, storage, and network devices are functioning properly via their log data is important. Organizations can also log and monitor mobile and browser-based software applications for any issues from software.
Ultimately, organizations will want to correlate these sets of data together to get a complete picture of IT Health. In this regard, Splunk takes the expertise accumulated over the years and offers a paid-for application known as IT Server Intelligence (ITSI) to help give companies a framework for tackling large IT environments.
Complicating matters for many traditional organizations is the use of Cloud computing technologies, which now drive log captured from both internally and externally hosted systems.