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A gate called Beautiful. The man was anything but.

He couldn’t walk but had to drag himself about on his knees. He passed his days among the contingent of real and pretend beggars who coveted the coins of the worshippers entering Solomon’s court.

Peter and John were among them.

The needy man saw the apostles, lifted his voice, and begged for money. They had none to give, yet still they stopped. “Peter and John looked straight at him and said, ‘Look at us!’” (Acts 3:4 NCV). They locked their eyes on his with such compassion that “he gave them his attention, expecting to receive something from them” (v. 5). Peter and John issued no embarrassed glance, irritated shrug, or cynical dismissal but an honest look.

It is hard to look suffering in the face. Wouldn’t we rather turn away? Stare in a different direction? Fix our gaze on fairer objects? Human hurt is not easy on the eyes. The dusty cheeks of the Pakistani refugee. The wide-eyed stare of the Peruvian orphan. Or the salt-and-pepper tangle of a beard worn by the drifter Stanley and I met in Pennsylvania.

Stanley Shipp served as a father to my young faith. He was thirty years my senior and blessed with a hawkish nose, thin lips, a rim of white hair, and a heart as big as the Midwest. His business cards, which he gave to those who requested and those who didn’t, read simply, “Stanley Shipp—Your Servant.”

I spent my first postcollege year under his tutelage. One of our trips took us to a small church in rural Pennsylvania for a conference. He and I happened to be the only two people at the building when a drifter, wearing alcohol like a cheap perfume, knocked on the door. He recited his victim spiel. Overqualified for work. Unqualified for pension. Lost bus ticket. Bad back. His kids in Kansas didn’t care. If bad breaks were rock and roll, this guy was Elvis. I crossed my arms, smirked, and gave Stanley a get-a-load-of-this-guy glance.

Stanley didn’t return it. He devoted every optic nerve to the drifter. Stanley saw no one else but him. How long, I remember wondering, since anyone looked this fellow square in the face?

The meandering saga finally stopped, and Stanley led the man into the church kitchen and prepared him a plate of food and a sack of groceries. As we watched him leave, Stanley blinked back a tear and responded to my unsaid thoughts. “Max, I know he’s probably lying. But what if just one part of his story was true?”

We both saw the man. I saw right through him. Stanley saw deep into him. There is something fundamentally good about taking time to see a person.

Simon the Pharisee once disdained Jesus’ kindness toward a woman of questionable character. So Jesus tested him: “Do you see this woman?” (Luke 7:44).

Simon didn’t. He saw a hussy, a streetwalker, a scamp. He didn’t see the woman.

What do we see when we see . . .

• the figures beneath the overpass, encircling the fire in a fifty-five-gallon drum?

• the news clips of children in refugee camps?

• reports of 1.75 billion people who live on less than $1.25 a day?1

What do we see? “When He saw the multitudes, He was moved with compassion for them, because they were weary and scattered, like sheep having no shepherd” (Matt. 9:36).

This word compassion is one of the oddest in Scripture. The New Testament Greek lexicon says this word means “to be moved as to one’s bowels . . . (for the bowels were thought to be the seat of love and pity).”2 It shares a root system with splanchnology, the study of the visceral parts. Compassion, then, is a movement deep within—a kick in the gut.

Perhaps that is why we turn away. Who can bear such an emotion? Especially when we can do nothing about it. Why look suffering in the face if we can’t make a difference?

Yet what if we could? What if our attention could reduce someone’s pain? This is the promise of the encounter.

Then Peter said, “Silver and gold I do not have, but what I do have I give you: In the name of Jesus Christ of Nazareth, rise up and walk.” And he took him by the right hand and lifted him up, and immediately his feet and ankle bones received strength. So he, leaping up, stood and walked and entered the temple with them—walking, leaping, and praising God. (Acts 3:6–8)

What if Peter had said, “Since I don’t have any silver or gold, I’ll keep my mouth shut”? But he didn’t. He placed his mustard-seed- sized deed (a look and a touch) in the soil of God’s love. And look what happened.

The thick, meaty hand of the fisherman reached for the frail, thin one of the beggar. Think Sistine Chapel and the high hand of God. One from above, the other from below. A holy helping hand. Peter lifted the man toward himself. The cripple swayed like a newborn calf finding its balance. It appeared as if the man would fall, but he didn’t. He stood. And as he stood, he began to shout, and passersby began to stop. They stopped and watched the cripple skip.

Don’t you think he did? Not at first, mind you. But after a careful step, then another few, don’t you think he skipped a jig? Parading and waving the mat on which he had lived?

The crowd thickened around the trio. The apostles laughed as the beggar danced. Other beggars pressed toward the scene in their ragged coverings and tattered robes and cried out for their portion of a miracle.

“I want my healing! Touch me! Touch me!”

So Peter complied. He escorted them to the clinic of the Great Physician and invited them to take a seat. “His name, . . . faith in His name, has made this man strong . . . Repent therefore and be converted, that your sins may be blotted out, so that times of refreshing may come from the presence of the Lord” (vv. 16, 19).

Blotted out is a translation of a Greek term that means “to obliterate” or “erase completely.” Faith in Christ, Peter explained, leads to a clean slate with God. What Jesus did for the legs of this cripple, he does for our souls. Brand-new!

An honest look led to a helping hand that led to a conversation about eternity. Works done in God’s name long outlive our earthly lives.

Let’s be the people who stop at the gate. Let’s look at the hurting until we hurt with them. No hurrying past, turning away, or shifting of eyes. No pretending or glossing over. Let’s look at the face until we see the person.

A couple in our congregation lives with the heartbreaking reality that their son is homeless. He ran away when he was seventeen, and with the exception of a few calls from prison and one visit, his parents have had no contact with him for twenty years. His mom allowed me to interview her at a leadership gathering. As we prepared for the discussion, I asked her why she was willing to disclose her story.

“I want to change the way people see the homeless. I want them to stop seeing problems and begin seeing mothers’ sons.”

In certain Zulu areas of South Africa, people greet each other with a phrase that means “I see you.”3 Change begins with a genuine look.

And continues with a helping hand. I’m writing this chapter by a dim light in an Ethiopian hotel only a few miles and hours removed from a modern-day version of this story.

Bzuneh Tulema lives in a two-room, dirt-floored, cinder-block house at the end of a dirt road in the dry hills of Adama. Maybe three hundred square feet. He’s painted the walls a pastel blue and hung two pictures of Jesus, one of which bears the caption “Jesus the Goos [sic] Shepherd.” During our visit the air is hot, the smell of cow manure is pungent, and I don’t dare inhale too deeply for fear I’ll swallow a fly.

Across from me, Bzuneh beams. He wears a Nike cap with a crooked bill, a red jacket (in spite of furnace-level heat), and a gap-toothed smile. No king was ever prouder of a castle than he is of his four walls. As the thirty-five-year-old relates his story, I understand.

Just two years ago he was the town drunk. He drank away his first marriage and came within a prayer of doing the same with the second. He and his wife were so consumed with alcohol that they farmed out their kids to neighbors and resigned themselves to a drunken demise.

But then someone saw them. Like Peter and John saw the beggar, members of an area church took a good look at their situation. They began bringing the couple food and clothing. They invited them to attend worship services. Bzuneh was not interested. However, his wife, Bililie, was. She began to sober up and consider the story of Christ. The promise of a new life. The offer of a second chance. She believed.

Bzuneh was not so quick. He kept drinking until one night a year later he fell so hard he knocked a dent in his face that remains to this day. Friends found him in a gully and took him to the same church and shared the same Jesus with him. He hasn’t touched a drop since.

The problem of poverty continued. The couple owned nothing more than their clothing and mud hut. Enter Meskerem Trango, a World Vision worker. He continued the looking-and-touching ministry. How could he help Bzuneh, a recovering alcoholic, get back on his feet? Jobs in the area were scarce. Besides, who would want to hire the village sot? A gift of cash was not the solution; the couple might drink it away.

Meskerem sat with Bzuneh and explored the options. He finally hit upon a solution. Cow manure. He arranged a loan through the World Vision microfinance department. Bzuneh acquired a cow, built a shed, and began trapping the cow droppings and turning them into methane and fertilizer. Bililie cooked with the gas, and he sold the fertilizer. Within a year Bzuneh had repaid the loan, bought four more cows, built his house, and reclaimed his kids.

“Now I have ten livestock, thirty goats, a TV set, a tape recorder, and a mobile phone. Even my wife has a mobile phone.” He smiled. “And I dream of selling grain.”

It all began with an honest look and a helping hand. Could this be God’s strategy for human hurt? First, kind eyes meet desperate ones. Next, strong hands help weak ones. Then, the miracle of God. We do our small part, he does the big part, and life at the Beautiful Gate begins to be just that.