<style type="text/css"> /*<![CDATA[*/ h2.sgc-1 {text-align: center;} blockquote.sgc-5 {margin: 0 0 0 40px; border: none; padding: 0px;} span.sgc-4 {font-style: italic; font-weight: normal} p.sgc-3 {font-weight: bold; text-align: center} span.sgc-2 {font-weight: normal;} p.sgc-6 {text-align: right;} p.sgc-7 {font-style: italic} span.sgc-8 {font-style: italic;} /*]]>*/ </style> <meta content="urn:uuid:2657a2f5-234f-4d66-81f5-bb874a97787f" name="Adept.expected.resource"/> </head> <body> <h3 id="heading_id_2">3 Why People Support You and Why They Resist</h3> <p><span class="sgc-8">The lions might lie down with the lambs, but the lambs won’t get much sleep.</span><br/></p> <p>— Woody Allen<br/></p> <p><br/></p> <p><br/></p> <p>When a former chairman of the ill-fated Eastern Airlines was once asked what he thought of employee involvement, he replied, “There is no way I’m going to have the monkeys running the zoo.”1 Thiskind of arrogance makes cooperation extraordinarily difficult, if not impos- sible. Is it any wonder that Eastern went out of business?</p> <p>Imagine that you worked for him. How would you react when you heard about the “monkeys running the zoo” comment? Would it inspire you to do better to prove him wrong? (No, I didn’t think so.) Would you go to him with your suggestion for improving safety by making a shift in how the company did routine maintenance? (You say you wouldn’t! Just what kind of employee are you?) How about when he came up with some grand plan to reorganize the company so Eastern could respond to fierce competition from other airlines? Would you volunteer to help in any wayyou could? (No? I’m surprised at how negative you are.)</p> <p><br/></p> <p class="sgc-6">33</p> <p class="sgc-6"><br/></p> <p class="sgc-6"><br/></p> </body> </html>