The threat of touching someone without permission is assault (C), while the actual touching without permission is battery (B). Slander (D) is defaming a person using the spoken word. Libel (E) is writing harmful, untrue things about another person. Invasion of privacy (A) is allowing another person to see or hear another person’s medical information without explicit permission from the patient.
The suffix that means “lack of” is -penia. That eliminates all answers except choices (A) and (C). An erythrocyte is a red blood cell and thrombocyto means “blood clot cell.” The correct answer is thrombocytopenia. Erythrocytopenia (A) means insufficient red blood cells. Hypohematosis (B) is a condition of low blood volume. Erythrocytosis (D) means a condition of red cells. Thrombophlebitis (E) means inflammation of clots in the vein.
Carbohydrates are fruits, vegetables, grains, and dairy foods. Oats (A) and corn (B) are examples of grains. Orange juice (C) is the juice of a fruit, and milk (D) is representative of dairy. Fish (E) is a protein.
In working with hundreds of dying patients and their families, Kübler-Ross found that the most common initial reaction upon learning of their condition was denial (D). Bargaining (A), such as saying, “I will be a better person if my mother lives,” is a subsequent stage. Acceptance of loss and death (C) is the final stage of the grieving process. Empathy (B) is not a component of Kübler-Ross’s conceptual model. Grief (E) is the work of the entire multistage emotional experience of loss and death. The stages of denial, bargaining, anger, and acceptance may reoccur in different sequences for different individuals.
The cerebellum is the part of the brain responsible for balance and movement. The cerebrum (A) is the portion of the brain for thought and personality. The brain stem (B) contains the medulla oblongata (C) and is responsible for basic functions like breathing and respiration. The hippocampus (D) is part of the diencephalon and is responsible for long-term memory.
A complete communication event is comprised of a sender (A), a receiver (B), a message (C), and feedback (E). Physical or emotional noise (D) serves as a barrier to effective communication.
The aorta carries oxygenated blood to the body as the left ventricle pumps it out. The superior vena cava (C) and inferior vena cava (E) return deoxygenated blood to the right side of the heart. The pulmonary artery (D) carries blood from the right side of the heart to the lungs. The pulmonary vein (A) returns oxygenated blood to the left ventricle.
Therapeutic communication involves a set of skills and talents including active listening, reflection, and observation of both verbal and nonverbal communication. None of the other items correctly explain or define therapeutic communication.
Arbitration differs from mediation in that it is binding when both parties agree to accept it in place of a trial. Both mediation and arbitration can be used to prevent lengthy and expensive trials. A third person or panel attempts to impartially offer a settlement.
The suffix for beat is -cardia. The prefix meaning fast is tachy-. Tachypnea (A) means fast breathing. Tachyphagia (B) means fast eating or swallowing, bradycardia (C) means slow heartbeat, and bradypnea (E) means slow breathing.
Word processing software is the software used to create memos, reports, transcripts, and letters. This software allows you to set up margins to create a professional document. Superbills would be created with a financial database or billing software system. Patient names and addresses, supply inventories, and appointment schedules would be created with spreadsheet software such as Excel. This leaves item (E) as the best answer to this question.
Patients do not want to wait any longer than 20 minutes to see the physician. Thirty minutes (A) is too long to wait. An hour wait (B) is far too long to see a physician. Ten minutes (C) would be an ideal time, but it does not give the patient enough time with the physician. Five minutes (D) is an unrealistic time to wait.
Typed information and information that is populated via a dropdown menu are easy to read because they eliminate the need to interpret human handwriting. EMRs are easily transmitted between institutions and providers because providers participate in an exchange and the patient authorizes them to share the information (B). EMR vendors are very flexible in developing a system that is compatible with the needs of the organization (C). Electronic files are easily retrieved, and they eliminate the risk of misplacement that is associated with human error in filing paper documents (D). Finally, passwords make accessing information more secure, as opposed to paper documents, which unauthorized personnel can easily find and view (E).
There should not be a comma in this sentence. All of the other sentences are correct.
The specialist to which you want to send the patient may not accept the patient’s insurance.
Fifth-priority mail includes magazines and newspapers. Sixth-priority mail includes catalogs (A). Third-priority mail includes all first class mail (C). Second-priority mail includes airmail (D). Top-priority mail includes registered mail (E).
Medical records must be kept in a secure area so other patients cannot see private information. It is not necessary to store records in the physician’s office (A). A reception area (B) may not be secure enough. Having patients’ medical records within easy reach of patients (C) can tempt someone to look at another patient’s chart. Having patients’ charts in the exam room (E) will also tempt a patient to read another’s chart.
A problem with wave scheduling is patients who arrive at the same time and expect to be seen at their appointment time will be unhappy if they are made to wait.
The payroll register (D) is a list of all employees and their earnings, deductions, and other information. Employee earnings (A) are salaries or wages, plus indirect forms of payment. Payroll tasks (B) include calculating the amount of wages or salaries paid and amounts deducted from employees’ earnings. Accounts payable (C) is amounts charged with suppliers or creditors that remain unpaid. The employee financial listing (E) is the list that contains the appropriate information concerning the employees’ deductions and earnings. Each employee will have his or her own list with deductions and earnings on it.
Office hours would be listed in the policy portion of the policy and procedure booklet. Chain of command for the office (A) is not listed in the policy booklet. The physician would be the head of the office. Patients’ names and numbers (B) would be listed in the database, not in the policy and procedures booklet. Specialists’ names and addresses (C) would be listed in the database. The physician’s home address (E) would not be included in the policy and procedures booklet.
Specific gravity is defined as the weight of a substance compared with the weight of an equal volume of distilled water. This measures the amount or concentration of dissolved substances in the urine sample. The range of specific gravity varies and depends on the patient’s fluid intake. Ketones (A) are by-products of fat metabolism and will present in the urine of a patient restricting calories and carbohydrates. Choice C (pH) is an abbreviation for potential hydrogen ion concentration. This will determine if the urine is acidic or alkaline. Protein (D), primarily albumin, can be secreted in minute amounts by the kidneys. Nonpathological presentation of protein can be associated with excessive exercise, exposure to extremes in temperature, or emotional stress. Consistent presentation is associated with renal disease. The odor (E) of urine is usually not recorded, but can indicate many conditions. The aromatic odor of urine does not specifically measure the concentration of urine.
The medical assistant should not tell the patient that everything will be okay. This can be construed as a guarantee of results and become a legal issue. If the outcome of the exam is not favorable for the patient, the patient will lose faith in the medical treatment team. The medical assistant should give the patient information (A) and allow him or her to verbalize concerns and ask questions (D). The medical assistant can witness consents (B) if the patient is aware of the procedure being done and understands the consent form. The medical assistant would assist the patient with gowning and draping as needed (E).
Tympanic thermometers measure the temperature using the tympanic membrane in the inner ear.
The correct amount is 2 mL. The medical assistant would calculate the desired 2 mg divided by the available 1 mg, and multiply by the delivery vehicle of 1 mL.
Regardless of the cause of shock, symptoms always include hypotension and a weak and thready pulse due to the inability of the body to deliver enough oxygen to supply the body’s needs.
Wounds that have damaged tissues, are infected, kept open on purpose, or fail to heal normally heal by second intention or from the bottom of the wound to the top. First intention (A) is normal wound healing in which a three-phase repair process allows the wound to come together and the tissues to repair. Wet to dry dressings (C) and debridement (B) are methods of treatment of wounds that heal by second intention. Surgical intervention (E) may be necessary for wounds that are severely damaged.
Cocci are round or spherical in shape and can occur alone or in pairs and clusters. Bacilli are rod shaped (A) and can have round, straight, or pointed ends. Spirilla are spiral shaped (B) and are usually motile. Tightly coiled (D) spirals are called spirochetes. Spirochete (E) bacteria are usually tightly coiled spirilla.
Water should be running and the temperature should be comfortably warm, but not hot (to prevent damage to the skin). Friction is necessary to dislodge bacteria from the skin and nails.
Checking the patient’s airway should be the first priority. Rescue breathing (C) or CPR (E) should not be attempted until lack of respiration and heartbeat have been established. Another person should be sent to notify the physician (B) and to call 911 (A) if needed.
Exam gloves are used for a pelvic exam. Unless there are special circumstances, a pelvic exam is not a sterile procedure. A water-soluble lubricant is used for the exam. The light source (B) should be a gooseneck lamp that is adjustable. A speculum (A) may be used, but is not necessary for a bimanual exam. The hemocult card (E) would be used to test a stool specimen for blood and might be done with a rectal exam. A biopsy tray (C) would not be necessary for a simple pelvic exam.