45 Personal Travel
From Individual to Travel Agency or Service Bureau
Request travel agency trip planning
Hiring translator and guide for trip
Making adjustments to vacation plans
Complaint about quality of hotel
Asking credit for service not provided
Response to offer of credit for service not provided
E-mail requesting assistance in making changes to schedule
Requesting posting of frequent flyer miles
Complaining about airline service
Documenting baggage loss or damage on airline
Complimenting service on airline
Complimenting member of airline staff
From Individual to Travel Service Provider
Seeking confirmation of hotel reservation
Cancelling hotel reservation and requesting confirmation
Requesting verification of cancellation, requesting refund
Commending employee for special effort