Key Resources in Scaling Up Key Resources in Scaling UpNOTE: Some websites require that you register or pay for access to the full text of articles.
Antifragile: Things That Gain From Disorder/Nassim Nicholas Taleb
The E-Myth Revisited/Michael E. Gerber
The Lean Startup/Eric Ries
“Give the Gazelles a Break”/Ann Wright interview with Verne Harnish/Business Review Europe
“High-Impact Firms: Gazelles Revisited”/Zoltan J. Acs, William Parsons, and Spencer Tracy for the US Small Business Administration
Willful Blindness: Why We Ignore the Obvious at Our Peril/Margaret Heffernan
Multipliers: How the Best Leaders Make Everyone Smarter/Liz Wiseman with Greg McKeown
Good to Great: Why Some Companies Make the Leap... And Others Don’t/Jim Collins
The Five Dysfunctions of a Team: A Leadership Fable/Patrick M. Lencioni
Great by Choice: Uncertainty, Chaos, and Luck — Why Some Thrive Despite Them All/Jim Collins and Morten T. Hansen
“How Fast Can Your Company Afford to Grow?”/Neil C. Churchill and John W. Mullins/Harvard Business Review
“Businesses Worth Repeating”/Verne Harnish/Fortune
“Evolution and Revolution as Organizations Grow”/Larry E. Greiner/Harvard Business Review
Emergence: The Connected Lives of Ants, Brains, Cities, and Software/Steven Johnson
Turn the Ship Around! A True Story of Turning Followers into Leaders/L. David Marquet
Relationship Marketing: Successful Strategies for The Age of the Customer/Regis McKenna
Confessions of a Pricing Man: How Pricing Affects Everything/Hermann Simon
Buyer Personas: How to Gain Insight into your Customer’s Expectations, Align your Marketing Strategies, and Win More Business/Adele Revella
Crucial Conversations: Tools for Talking When Stakes Are High/Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler
The Billionaire Who Wasn’t: How Chuck Feeney Secretly Made and Gave Away a Fortune/Conor O’Clery
The Business of Happiness: 6 Secrets to Extraordinary Success in Life and Work/Ted Leonsis with John Buckley
The Soul of Money: Transforming Your Relationship With Money and Life/Lynne Twist with Teresa Barker
KPI library/online resource/ServiceNow
Key Performance Indicators: The 75 Measures Every Manager Needs to Know/Bernard Marr
The Great Game of Business: The Only Sensible Way to Run a Company/Jack Stack
How the Mighty Fall, And Why Some Companies Never Give In/Jim Collins
Lean execution/online video interview with Guy Parsons/scalingup.com
The Checklist Manifesto: How to Get Things Right/Atul Gawande
“Secrets From Apple’s Genius Bar: Full Loyalty, No Negativity”/Yukari Iwatani Kane and Ian Sherr/The Wall Street Journal
“How to Create Scorecards for Topgrading”/Toby Jenkins/Bluewire Media Web Strategy Blog
First, Break All the Rules: What the World’s Greatest Managers Do Differently/Marcus Buckingham and Curt Coffman
Change to Strange: Create a Great Organization by Building a Strange Workforce/Daniel M. Cable
Assess Systems’ pre-employment tests and Objective Management Group’s Sales Assessments
Who: The A Method for Hiring/Geoff Smart and Randy Street
Topgrading: The Proven Hiring and Promoting Method That Turbocharges Company Performance/Bradford D. Smart
Certified Master Practitioner training in Topgrading/scalingup.com
Drive: The Surprising Truth About What Motivates Us/Daniel H. Pink
Peak: How Great Companies Get Their Mojo from Maslow/Chip Conley
“How Netflix Reinvented HR”/Patty McCord/Harvard Business Review
StrengthsFinder assessments from Gallup Strengths Center
Now, Discover Your Strengths/Marcus Buckingham and Donald O. Clifton
Trombone Player Wanted/a six-DVD series/Marcus Buckingham
The One Thing You Need to Know... About Great Managing, Great Leading, and Sustained Individual Success/Marcus Buckingham
Good Company: Business Success in the Worthiness Era/Laurie Bassi, Ed Frauenheim, and Dan McMurrer, with Larry Costello
Uncommon Service: How to Win by Putting Customers at the Core of Your Business/Frances Frei and Anne Morriss
The New Rules of Marketing & PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly/David Meerman Scott
Outliers: Why People Are Successful/video seminar/Malcolm Gladwell/scalingup.com
The Happiness Advantage/online video/Shawn Achor
The Weekly Coaching Conversation: A Business Fable About Taking Your Game and Your Team to the Next Level/Brian Souza
Lean In: Women, Work, and the Will to Lead/Sheryl Sandberg
Leadership and the One Minute Manager: Increasing Effectiveness Through Situational Leadership/Ken Blanchard, Patricia Zigarmi, and Drea Zigarmi
Help Them Grow or Watch Them Go: Career Conversations Employees Want/Beverly Kaye and Julie Winkle Giulioni
Hidden Champions of the 21st Century/Hermann Simon
Exponential Organizations: Why new organizations are ten times better, faster, and cheaper than yours (and what to do about it)/Salim Ismail
“Building Your Company’s Vision”/James C. Collins and Jerry I. Porras/Harvard Business Review
“The Core Competence of the Corporation”/C.K. Prahalad and Gary Hamel/Harvard Business Review
Lords of Strategy: The Secret Intellectual History of the New Corporate World/Walter Kiechel III
Google AdWords Keyword Planner
Epic Content Marketing: How to Tell a Different Story, Break Through the Clutter, and Win More Customers by Marketing Less/Joe Pulizzi
“Your Career Success Hinges on One Word: Do You Know It?”/Verne Harnish/LinkedIn
The Inside Advantage: The Strategy That Unlocks the Hidden Growth in Your Business/Robert H. Bloom and Dave Conti
How Companies Win: Profiting From Demand-Driven Business Models No Matter What Business You’re In/Rick Kash and David Calhoun
“Turning Goals Into Results: The Power of Catalytic Mechanisms”/Jim Collins/Harvard Business Review
“What Is Strategy?”/Michael E. Porter/Harvard Business Review
ROAR! Get Heard in the Sales and Marketing Jungle: A Business Fable/Kevin Daum with Daniel A. Turner
“The X-Factor”/Verne Harnish/Fortune
Built to Last: Successful Habits of Visionary Companies/Jim Collins and Jerry I. Porras
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change/Stephen R. Covey
The Balanced Scorecard: Translating Strategy Into Action/Robert S. Kaplan and David P. Norton
The Innovator’s Dilemma: The Revolutionary Book That Will Change the Way You Do Business/Clayton M. Christensen
The Goal: A Process of Ongoing Improvement/Eliyahu M. Goldratt
“Get in the Game” workshop/Jack Stack
Bringing Out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement/Aubrey C. Daniels
Big Data: A Revolution That Will Transform How We Live, Work, and Think/Viktor Mayer-Schönberger and Kenneth Cukier
“Growth as a Process”/Interview with Jeffrey R. Immelt by Thomas A. Stewart/Harvard Business Review
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World/Fred Reichheld
“The Happiest Man in Detroit”/Keith Naughton/Bloomberg Businessweek
Titan: The Life of John D. Rockefeller, Sr./Ron Chernow
“CEO of the Year: T. Boone Pickens”/Kerry Curry/D CEO
Managing Up: How to Forge an Effective Relationship With Those Above You/Rosanne Badowski
Competing on Internet Time: Lessons From Netscape and Its Battle With Microsoft/Michael A. Cusumano and David B. Yoffie
Simple Numbers, Straight Talk, Big Profits! 4 Keys to Unlock Your Business Potential/Greg Crabtree with Beverly Blair Harzog
The Customer-Funded Business: Start, Finance, or Grow Your Company With Your Customers’ Cash/John Mullins
“High Stakes Negotiation”/online course/Victoria Medvec/scalingup.com
“Finding Money You Didn’t Know You Had”/Verne Harnish/Fortune Small Business
“Right Away and All at Once: How We Saved Continental”/Greg Brenneman/Harvard Business Review
Microsoft MapPoint software (to be replaced by Bing Maps on Jan. 1, 2015)
Intellectual Capital: The New Wealth of Organizations/Thomas A. Stewart
“Hire the Right #2”/Verne Harnish/scalingup.com