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About the Download
This e-book includes two PMP practice exams in standard text format; free downloadable MasterExam practice exam software with a bonus process review quiz; as well as author videos, worksheets, exercises, and quick review guides. The software is easy to install on any Windows XP Pro, Service Pack 2/Vista/7 computer and must be installed to access the MasterExam feature.
To download the bonus MasterExam process review quiz, simply click the link below and follow the directions for the free online registration.
www.osborne.onlineexpert.com
To access the other available downloads, visit McGraw-Hill Professional’s Media Center by clicking the link below and entering this e-book’s ISBN and your e-mail address. You will then receive an e-mail message with a download link for the additional content.
http://mhprofessional.com/mediacenter/
This e-book’s ISBN is 978-0-07-177590-8.
Once you’ve received the e-mail message from McGraw-Hill Professional’s Media Center, click the link included to download a ZIP file containing the downloads for this e-book. Extract all of the files from the ZIP file and save them to your computer.
Because you purchased a McGraw-Hill e-book, you are also entitled to incredible savings on LearnKey online training courses. When you purchase the complete course you’ll get 12 months access to all of the appropriate training materials including media-rich courseware, test prep software, study plans, reference material, and more. This special promotion is offered for a limited time and is available only to customers in the 50 United States. Click the Online Expert link above to explore this offer from LearnKey.
Downloadable MasterExam
First, complete the free registration. Then, take the guided tour if you’re new to Online Expert. Next, click the Student Login link on the home page and log in as a student. When you’ve logged in, click on the course that matches the title of your e-book, click the MasterExam tab in the upper right, and then follow the instructions to download your MasterExam.
System Requirements
Software requires Windows XP Pro, Service Pack 2 or later and Internet Explorer 8.0 or later, plus 200 MB of hard disk space for full installation.
MasterExam
MasterExam provides you with a simulation of the actual exam. The number of questions, the types of questions, and the time allowed are intended to be an accurate representation of the exam environment. You have the option to take an open book exam, including hints, references, and answers; a closed book exam; or the timed MasterExam simulation.
When you launch MasterExam, a digital clock display will appear in the lower right-hand corner of your screen. The clock will continue to count down to zero unless you choose to end the exam before the time expires.
Help
A help feature for the MasterExam software is available through MasterExam.
Removing Installation
MasterExam is installed to your hard drive. For best results removing LearnKey programs, use the Start | All Programs | LearnKey Uninstall option.
Media Center Downloadable Content
Once you’ve extracted all of the files from the McGraw Hill Professional Media Center ZIP file and saved them to your computer, you will have access to the bonus materials listed in the following sections.
Author Video
Video MP4s provide supplemental instruction that align with the content of the chapter in which they appear. You will need to extract the MP4 files from the PMP Videos.zip file to access the 16 author videos.
Additional Resources
Excel worksheets for Time Value of Money and Earned Value help you practice and double-check your math when calculating these formulas. The PDF Float Exercise provides additional practice calculating Project Float from Chapter 6 in the book. The Process ITTO Quick Review offers a handy overview of all 47 PMP Processes and their corresponding Inputs, Tools & Techniques, and Outputs. The PMP Cheat Sheets help you build your own mental cheat sheets to retain the key PMI-isms that you will see on the PMP exam, and they serve as an additional quick review before the exam.
Technical Support
Technical support information is provided in the following sections by feature.
LearnKey Technical Support
For technical problems with the software (installation, operation, removing installations), please visit www.learnkey.com, e-mail techsupport@learnkey.com, or call toll free 1-800-482-8244.
McGraw-Hill Education Technical Support and Customer Service
For questions regarding the Media Center download, e-mail techsolutions@mhedu.com or visit http://mhp.softwareassist.com.
For questions regarding book content, please e-mail customer.service@mcgraw-hill.com. For customers outside the United States, e-mail international_cs@mcgraw-hill.com.