Acknowledgments

We are grateful to everyone who contributed to and assisted with the third edition of Design That Cares: Planning Health Facilities for Patients and Visitors.

Craig McAllister and David Hughes energetically mined the literature on health facility design and behavior.

Kimberly B. Phalen, PhD, contributed important theoretical and practical information on the benefits of exposure to nature and guidelines for outdoor environments used by patients and visitors.

Peter J. Baker, Anne Bauman, Dick Bauman, Carolyn Burnstein, Bob Collins, Pam Gibb, Diana Raimi, Donald Theyken, and Mary Ellen Weakley helped with photo shoots.

Valerie Fletcher, Christopher Hart, and Ruth Super of the Institute for Human Centered Design, and Kathy Gips of the New England ADA Center, Boston, provided detailed knowledge of design requirements for people with functional limitations and important information about related US legislation and guidelines.

Many colleagues generously forwarded copies of their own research papers. The Center for Health Design went above and beyond to send a whole boxful of useful reports.

Our thanks to the Saint Joseph Mercy Health System, which graciously provided photographic access to two of its Michigan hospital campuses: St. Joseph Mercy Ann Arbor and St. Joseph Mercy Chelsea.

Elizabeth (Betsy) Kirchen skillfully and cheerfully wrestled with the text and references, endlessly delving into a raft of issues and questions to come up with just the right wording. Her passion for the subject matter and attention to detail added immensely to the book's breadth and depth. Betsy also drafted the summaries and pedagogical questions used in each chapter.

We thank draft reviewers David Allison, Kirk Hamilton, Wayne Ruga, PhD, and James Shraiky, who provided thoughtful and constructive comments on the complete draft manuscript.

Our editors at Jossey-Bass, the late Andy Pasternack and Seth Schwartz, ably assisted by Melinda Noack, offered unflagging and sustained support throughout a lengthy writing period.

Finally, we recognize the late Jeptha Dalston, PhD, (then) CEO of the University of Michigan Medical Center, who not only encouraged us to write the first edition of Design That Cares, starting in 1984, but also provided financial support and his own brand of Texas-sized good cheer as we went about it. We think he'd be proud that this book continues to influence new generations of health facility decision-makers and students to carefully and caringly consider the needs of patients and visitors in health facility planning and design.

Janet R. Carpman, PhD

Myron A. Grant, MLA

March 2016