Copyright © 2019 by Jonathan Bacon

All rights reserved. No portion of this book may be used or reproduced, stored in a retrieval system, or transmitted in any form or by any means—electronic, mechanical, photocopy, recording, scanning, or other—except for brief quotations in critical reviews or articles, without the prior written permission of the publisher.

Published by HarperCollins Leadership, an imprint of HarperCollins Focus LLC.

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Book design by Maria Fernandez, Neuwirth & Associates.

ISBN 978-1-4002-1489-1 (eBook)

ISBN 978-1-4002-1488-4 (HC)

ISBN 978-1-4002-1920-9 (ITPE)

Epub Edition September 2019 9781400214891

Library of Congress Cataloging-in-Publication Data

Names: Bacon, Jono, author. | Bacon, Jono.

Title: People powered : how communities can supercharge your business, brand, and teams / Jono Bacon.

Description: Nashville : HarperCollins Leadership, 2019.

Identifiers: LCCN 2019007469 (print) | LCCN 2019020210 (ebook) | ISBN 9781400214891 (e-book) | ISBN 9781400214884 (hardback)

Subjects: LCSH: Customer loyalty. | Customer services. | Branding (Marketing) | Electronic villages (Computer networks)

Classification: LCC HF5415.525 (ebook) | LCC HF5415.525 .B33 2019 (print) | DDC 658.8/343--dc23

LC record available at https://lccn.loc.gov/2019007469

Printed in the United States of America

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