Copyright © 2012, 2005, 1994 by Bob Nelson

All rights reserved. No portion of this book may be reproduced— mechanically, electronically, or by any other means, including photocopying— without written permission of the publisher. Published simultaneously in Canada by Thomas Allen & Son Limited.

Library of Congress Cataloging-in-Publication Data is available.

eISBN 9780761171157

Cover and interior illustrations by Stephen Schudlich

Special thanks to KellyOCG for permission to draw from their white paper entitled “Seven Seismic Shifts: Trends Shaking the HR Profession and Reshaping Strategic HR Value.”

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