Table of Contents

 

Also by Patrick Lencioni

Title Page

Copyright Page

Dedication

Introduction

 

The Fable

SHOCK

 

PART ONE - The Manager

 

BRIAN

THE BREAK

JMJ

TREMORS

CONSOLIDATION

DONE

BAND-AID REMOVAL

 

PART TWO - Retirement

 

SABBATICAL

BRAINSTORM

IMMERSION

INJURED RESERVE

CABIN FEVER

FURLOUGH

GOING IN

FIRST SIP

OFF THE WAGON

IT POURS

TAKE IN

THE MEETING

SANITY CHECK

DEFENSE

 

PART THREE - The Experiment

 

COLD FEET

PAST-DUE DILIGENCE

STAFF

OPENING NIGHT

DEBRIEF

LIP BITING

ENGAGEMENT

STAFF MEETING

FIRST TEST

THE ROUNDS

COLD WATER

INITIAL RESULTS

BLIP

REALITY CHECK

ROUND TWO

GLITCH

CONFRONTATION

STAND IN

SLAP

CONSOLATION

FRIDAY NIGHT HOOPS

ANNIVERSARY

IMMEASUREMENT

IRRELEVANCE

ANONYMITY

FULL STEAM

RESULTS

MONEY

THE MAT

THE CALL

THE BAIT

HOOK

PATIENCE

HAND-OFF

REORIENTATION

 

PART FOUR - Going Live

 

TURNAROUND

RECON

HOME FRONT

DRIVE BY

THE REPORT

TEACHING TO FISH

ON DEMAND

TRIAL

ONE FELL SWOOP

ROLLOUT

MOMENTUM

SUCKER PUNCH

DÉJÀ VU

ENCORE

 

The Model

THE MISERABLE JOB

THE COST OF MISERY

THE THREE SIGNS

THE BENEFITS AND OBSTACLES OF MANAGING FOR JOB FULFILLMENT

EXPLORING AND ADDRESSING THE CAUSES OF JOB MISERY

CASE STUDIES

TAKING ACTION

THE MINISTRY OF MANAGEMENT

 

Acknowledgements

ABOUT THE AUTHOR