CHAPTER 20
Raising Your Credit Score
If you’ve looked up your credit score and learned it’s not so hot, there is hope. Improving your credit score is kind of like losing weight. It’s mostly about the fundamentals. Eating less, exercising more. Spending less, paying bills on time. But in weight loss and credit scoring there are a few flashy moves you can make to jump-start your progress. They’re not substitutes for a healthy diet and prudent payment plan, but they can give you the little boost you need to succeed.
By combining the fundamental strategies with a couple of flashy ones, you can raise your score as much as 100 points in a few months. A hundred points could save you $100,000 or more. A hundred points could be the difference between getting a mortgage or not, becoming a homeowner or not. A hundred points might be just what you need to SAVE BIG.
In this chapter, learn to SAVE BIG by:
• Taking the slow, steady steps on the treadmill that will improve your score.
• Trying some flashy crash-diet moves that can help your score in the short term.
• Requesting a service that is like the gastric bypass surgery of the credit world, where you hire experts to do the hard work for you.

The Fundamentals

With credit scores, it is way easier to lose than it is to gain. That’s why, if you have a good score already, you must never let down your guard. Protect it ferociously. You see, a single blunder can cause your credit score to plunge, but there is no corresponding single step that will make it rapidly rise. Instead, you have to do a bunch of small, slow things right to incrementally improve your score.
The fundamentals of improving your credit score involve a bunch of dos and don’ts. Actions and inactions. And since credit scoring is a multivariate math problem using factors that interact with each other, both are important.

Do This

I like the dos the best because they are positive, affirmative steps you can take to improve your score and SAVE BIG. Some are common sense, others counterintuitive. Here they are.
 
Do: Pay Down Debt If you have the funds to pay down your debts, you can raise up your score. It’s the fastest single step you can take. Your score will improve as soon as the new balances are reported to the credit bureaus and factored into your score, which takes about a month. When you order your credit score from www.MyFico.com, you get access to a neat tool called the FICO Score Simulator, which lets you enter different scenarios and see how they would affect your score. I checked the FICO Score Simulator to see how many points I could gain just by paying off the current month’s charges on my credit cards. I don’t even carry a balance, and look at the difference it makes:
145Benefit of Paying Down Debt
Eli’s score before paying off bills785
Eli’s score after paying off bills825
BIG GAIN = 40 points
Forty points is a significant gain. If you are planning to apply for a mortgage and you need to boost your score, start three to six months in advance. Aggressively pay down your debt so that it is only 10 to 30 percent of your limit. If you can pay it off completely, so much the better. After that, pay cash for everything for three to six months before applying. It will make a substantial difference.
 
Do: Pay on Time Don’t get mad at me. I’m not insulting your intelligence here. Obviously paying on time will improve your credit score, because payment history makes up 35 percent of it, the single biggest category. But here’s the part you may not know: The FICO scoring model gives more weight to recent history than to ancient history. This is good news that you can use to your advantage. It means every positive move you make now helps counteract mistakes you made then. Just by beginning to pay your bills on time, every time, you will raise your score. It’s that simple. But it takes time.
On the flip side, a single late payment—just one—can make your credit score plunge. It’s one of the cardinal sins of credit scoring. I just used the Score Simulator at MyFICO.com to see what would happen if I myself make a late payment. Here’s what it showed me.
146Impact of a Single 30-day Late Payment
Eli’s score before late payment785
Eli’s score after late payment685
BIG LOSS = 100 points
Don’t think for a second that because you have a high score, you can afford to be tardy. Late payments hurt high scores even more than low ones because they stick out more dramatically. A late payment coming from somebody who often pays late is just a sign that their dog ate the bill—again. A late payment on an otherwise pristine credit file is like an early-warning flare showing that an individual’s financial life may be crumbling.
While we’re talking about late payments, you should know that you are responsible for paying your bills on time—even if they don’t show up. If a bill is lost in the mail or doesn’t make it to you on time because you have moved or are in the hospital or something, it’s still your responsibility. Don’t blow it.
Paying a bill late is such a big, bad black mark that if you have a dispute with a creditor, I recommend paying the bill anyway while you fight over it. True, you are momentarily out that cash, and it may be a struggle to get it refunded, but if you don’t pay, and the merchant reports you as late, the cost to your credit score could be far more expensive. Once the matter is resolved, if the creditor agreed to accept some kind of partial payment, get that agreement in writing, so you’ll have proof.
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Late Payments Are Not Usually Reported until 30 Days Overdue
Now that I’ve got you completely freaked out about late payments, I’ll fill you in: that three-day slip-up when you couldn’t find a stamp shouldn’t be a problem. Thirty days is the be-all, end-all benchmark. But don’t make it a habit. You don’t want to rely on your creditors’ goodwill. They could change their practices at any time—and might, in order to make more money.
Do: Pay Automatically If you have trouble paying your bills on time because you don’t have enough money, that’s one thing. But if you have trouble paying on time because you’re busy or absent-minded, that’s another. It can happen if you travel a lot for work, if you have a new baby, if you’re struggling with a chronic sickness, or if you’re recently divorced and your spouse used to handle the bills. Plenty of people are so disorganized, busy, or frazzled that they pay their bills late even though they have the money.
If you know that you’re one of those people, don’t beat yourself up, sign yourself up—for an automatic bill-paying service. By doing so, you arrange for your creditors to automatically zap your checking account each month so you always pay on time. I know, it sounds kind of scary, but they are not allowed to withdraw any more money than you authorize. Automatic bill-pay works best for accounts that are the same every month, like mortgages. It’s a wise move that will save you tens of thousands of dollars by protecting your credit score.
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Report Thefts Immediately
If you’re defrauded via an electronic transaction, your bank might not pay you back. The Federal Reserve’s Regulation E says you must report thefts involving online banking, ATM cards, and debit cards within two days to limit your liability to $50. Your liability jumps up to $500 on the third day. And if you don’ t report the loss for more than 60 days, you are responsible for the entire loss. Another reason to keep an eagle eye on your bank statements.
Do: Keep Ratios Low The next most important thing you can do to achieve a high credit score is to keep your credit utilization ratio low. The credit utilization ratio compares the amount of debt you have to the amount of credit you’ve been approved for. All it really means is don’t max out your credit cards. I used the FICO Score Simulator to see what would happen if I maxed out my credit cards. Take a look:
149Impact of Maxing Out Credit Cards
Eli’s score before running up cards785
Eli’s score after running up cards675
BIG LOSS = 110 points
Ouch, 110 points is devastating. To achieve the best possible credit score, you should not use more than 10 percent of the available credit on your credit cards. However, I think that’s unrealistic (and I like to earn rewards with my card), so I’m going to suggest the benchmark that gives you the next best credit score: 30 percent. That means if your limit on a card is $1,000, you should never charge more than $300 on that card, even if you pay it off in full. Brutal, huh? Well, amounts owed make up nearly a third of your credit score, so this is critically important.
If you carry balances, then you should make sure that all of those balances are below the 30 percent mark. The 30 percent ideal is applied to each separate card balance and to all your cards when averaged. In other words, even if your average is fine because most of your cards have little or no balance, you can still be penalized if one card is near the limit. The scoring model wants you to have credit but barely use it. Paradoxical, isn’t it?
 
Do: Apply for a Secured Credit Card If you are young with a thin credit file, one way to fatten it up is to sign up for a secured credit card. You put down a deposit, say $500, and in exchange you get a credit card with a $500 limit. It sounds like a debit card, but it’s not. A secured credit card is reported to the credit bureaus, so by paying it on time and keeping the balance low you will be building a positive credit history that helps your score.
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Advance-Fee Loans Are Illegal
If somebody says they can guarantee you a loan in exchange for a fee, it’s a scam. No bank can guarantee you a loan up front. A real lender might charge a small fee for a credit check, but large fees, especially if they’ re called processing fees, are a telltale sign of a rip-off. If you pay the fee you will get nothing in return.

Don’t Do That

I have a two-year-old daughter and I find myself telling her “Don’t do that” way more often than I say “Do this.” I’m trying to teach her right from wrong, and keep her safe and at this age the don’ts are pretty important. Similarly, the don’ts of credit scoring are as vitally important as the dos.
 
Don’t: Apply for Multiple Credit Cards at Once When I was working in my first (poorly paid!) TV news job, I got hold of a list of low - interest credit cards. Fearful that I would have trouble qualifying, I applied for every single one of them. Guess what? They all turned me down. The reason? Too many applications for credit!
As I mentioned before, Bill Fair and Earl Isaac discovered a statistical connection that showed that people who apply for a bunch of credit at once are at greater risk of not paying in the next couple of years. In fact, Fair Isaac says a consumer who has applied for six or more loans (mortgages, auto financing, credit cards) in the past year is eight times more likely to declare bankruptcy than someone who has no new credit applications on their record. Fascinating—unless that person is you.
This is a good reason not to open store charge cards when the clerk asks, “Would you like to save an extra ten percent today? ” It may sound like a tempting offer, but 10 percent is Small Stuff Savings (unless you’re buying something huge.). Plus, the new credit application could drag down your score enough to cancel out the savings you just saw at the register. Don’t believe me? Back I go to the FICO Score Simulator to learn the impact of opening a new store card.
151Impact of Opening a New Store Credit Card
Credit score before store card application785
Credit score after store card application775
BIG LOSS = 10 points
You can lose 10 points just for opening a department store card! If you were right on the border between two different FICO score tiers, that 10 points could really cost you when you apply for a big loan. Students of credit scoring swear the ideal number of cards to achieve the optimum score is two. Just two. Fair Isaac isn’t saying, but the ideal number certainly isn’t 20!
 
Don’t: Close Existing Accounts On the other hand, if you have gradually opened up a lot of credit card accounts over the years, and you pay them in full or don’t even use many of them, let it be. I used to believe that having a lot of open, unused accounts was a strike against you because you could potentially dig deep in your drawer, find those cards, and go crazy with them. According to Liz Pulliam Weston, syndicated MSN Money columnist and author of Your Credit Score: Your Money and What’s at Stake, this is a myth.
Bottom line: Don’t close those accounts. It could hurt that all - important credit utilization ratio by reducing the total amount of credit you are approved for. It’s especially bad to close longstanding accounts, since length of credit history makes up 15 percent of your score, the third biggest chunk.
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When Old Is New Again
Paying off an older collection account may not be a good idea. Why? By law, the credit bureaus are supposed to assign the original delinquency date to every debt. But sometimes when debt collectors make a fresh report about the status of that same debt, it gets re-aged so it looks like a recent problem. This isn’ t supposed to happen, but it can. As you know, recent activity is weighted more heavily than older activity. So if an unpaid debt is close to the seven-year mark when it will fall off your report, you may want to let it be.
Don’t: Consolidate Debts Many people who are trying to dig out of debt will get a new low interest credit card and move all their old credit card debt onto it. It’s a reasonable choice if your goal is to save time and hassle. But, believe it or not, it can hurt your credit score. How? Because now you have one big balance on a single card, making it closer to the limit. The ratio. The ratio. It’s all about the ratio.
Plus, when you remove your balances from those other cards and stop using them, the banks will likely close the accounts for inactivity. That will hurt your length of credit history because you’ll have lost older accounts and opened a new one.
 
Don’t: Cosign Loans If you are trying to shield and protect your credit score, don’t agree to be a cosigner on a loan. Sure, you want to help. But it’s not just paperwork. That cosigned loan goes on your credit report. And if your friend or family member pays it late or doesn’t pay it at all, it will ruin your credit score. Worse yet, cosigning means you agree to pay that loan if your friend or family member cannot or does not. Are you ready for that? You could lose your good score, your money, and your friendship.
 
Don’t: Go Shopping Until Your Mortgage Closes After your mortgage application is approved, while you’re waiting to close on the house, it’s tempting to go on a shopping spree. You want to get nice, new stuff for your dream house, right? Wrong! Many lenders will recheck your credit before the closing to make sure everything is in order. Maxing out your credit cards to buy furniture and knick-knacks could knock 40 or 50 points off your score. That could be enough to get you disqualified or raise your rate.
 
Don’t: Ignore Small Balances The Classic FICO scoring model holds late payments and collections against you no matter their size. If you once failed to pay a $25 bill, it is just as bad as failing to pay a $25,000 one. FICO,’08 has been reformulated to ignore collections for less than $100, but you can’t count on the new formula because lenders use all different editions of the scoring software.

Flashy Moves

Now you know about the fundamentals, the nutrition and exercise part of improving your credit score. So its time for some flashy moves—the equivalent of fasting—for your credit score! Promise me you will layer them on top of the healthy habits like paying your bills on time and keeping your balances low. If you try to use these exciting strategies on their own, you won’t be addressing the core problem: that you spend more money than you have. Think of it this way: Crash dieters always gain the weight back plus a few pounds. That can happen to crash credit card customers, too.

Try This

These days we know enough about credit scoring models that we can work the system a little bit. Since we know credit scores are based on credit reports, there are perfectly legitimate ways to get more positives and fewer negatives listed on your report. It’s also possible to tweak the all-important credit utilization ratio somewhat. Here are some tactics you can try.
 
Move Your Money Around Remember how important it is that you keep your credit card balances low? And remember that the score takes into account the average ratio but also each card’s individual utilization ratio? Well—insert devilish grin here—you can manipulate the system a bit if you have some cards that are near the limit and others that are not. All you have to do is move your balances around, so that the charges on every card are below 30 percent. Ten percent is even better.
A word of caution: This is only a short-term solution. If you have a problem paying off your credit cards, it will catch up with you. But it’s certainly fair game to move your money around to goose your score a little and then start paying down the cards for a more long - term improvement.
 
Request a Higher Limit Since a ratio consists of two numbers, if you can’t move one, try to move the other. How? Call up your bank and request a higher credit limit. In the post-2008 economic climate, you may not have as much luck as you used to, but it’s worth a try. All you have to lose is some time listening to elevator music.
One caution: Ideally the phone operator will raise your credit limit without checking your credit report, because inquiries on your credit report hurt your score and we don’t want that to offset the gains made by raising your limit. So ask the operator how much she can raise your score without checking your credit report. Got that? I know it’s mind-numbing.
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Debit Cards Can Be Dangerous
Adebit card is a great alternative to a credit card because the money comes straight out of your bank account so you can’t overspend. But if thieves get hold of it, they are taking your money instead of the credit card company’s money. Visa and MasterCard limit your liability to $50 if you report the theft promptly. But it can take days before your bank restores the money to your account, jeopardizing your ability to pay your bills.
Ask Creditors to Report Positive Information While you’re on the phone with your new call center friend, ask her why she isn’t reporting positive information about your account that could help your score. Some card companies don’t report credit card limits. Others only report to one of the three credit bureaus. If your account is in good standing, it would be a tremendous benefit to your score if that bank reports the account to all three bureaus. Some of the bureaus may not even know it exists! Scan your three credit reports for discrepancies like this and politely ask—on the phone and in writing—if the bank will report the positives.
 
Ask Creditors to Delete Single Sins If your overall payment history with a company is good and you make one glaring mistake, you may be able to get the bank or credit card company to delete it. Your chances are best if you’re a longstanding customer and it’s clear that the late payment or other blunder was out of character. All you do is call up the company and ask. If the first low- level operator says no, ask for a supervisor.
Simply explain that your overall history with the company is good, point out that you are a loyal customer (especially if they make a lot of money off of you), and ask if they would do you the courtesy of removing the offending item from your three credit reports. Creditors have the leeway under the law to perform favors like this.
 
Pay before the Closing Date This next tip is like a magic trick. Sleight of hand. I love it. Look at each credit card bill and find where it tells you the closing date for the account. The closing date balance is what the bank reports to the bureaus. And that’s what they use to calculate how close you are to your limit. It’s the old utilization ratio thing again. So make sure there is a low—or no—balance on that date! Just go online and pay the bill a couple days before the closing date. If your bank uses the same closing date each month, you could even automate this early payment to idiot-proof it.
One footnote: You must also pay any charges you make in the couple of days after the closing date, to avoid interest charges. It’s even possible your bank could blow it and report you as late if you don’t pay the charges incurred after you made your early payment.
 
Become an Authorized User Another way to establish or improve credit is to be added as an authorized user to another person’s account. This may sound a little slippery, but it’s perfectly legitimate if the other person is a family member or close associate. Many parents do this for their kids. Even though the authorized user is not responsible for paying the bill, the account—and all its history—will show up on their credit report. Of course, you must make sure you are added by somebody with a good credit record of their own or this move will hurt instead of helping you.
As you can imagine, some opportunists have latched onto this helpful practice and twisted it around. Shady websites have been offering to sell people a spot on a stranger’s good credit card. Some people were renting out their authorized user slots to dozens of people at a time. This is unacceptable and could get you prosecuted for fraud.
 
Get a Credit Union Installment Loan Credit scoring models look on personal loans from banks and credit unions more favorably than they do credit card loans. That means another possibility is to see if you can get a personal installment loan—credit unions often have the best rates—and use it to pay off your credit cards. That way you can wipe out all those considerations about how close you are to the limit on your credit cards.

Hired Help: Rapid Rescoring

Now it’s time to reveal the gastric bypass—the weight-loss surgery—of the credit scoring world, where you hire professionals to do the hard work for you. The process is called credit rescoring or rapid rescoring. Professionals with special access to the big three credit bureaus will correct errors on your credit report that are dragging your score down.
The service is offered by local credit bureaus, who work in cooperation with the big three credit bureaus. These rapid rescoring experts alert Equifax, Experian, and TransUnion if there is a mistake in your credit file that is unfairly hurting your score. They have access to dedicated phone and fax lines at the big three, so they can bypass all the bureaucracy that makes correcting your own credit report so time consuming. If you are a good candidate, they can get an error corrected in 24 to 72 hours. Presto!
The results can be dramatic. Valerie B. of Maryland saw her score rise from 598 to 790 after rescoring. Her credit reports erroneously stated that she had failed to pay off her car loan. What really happened is that her bank had been bought by another bank just as she made her final payment, and the records were lost in the shuffle. Rescoring to correct the mistake allowed Valerie to qualify for a 6 percent mortgage interest rate instead of 8 percent. Here’s how much the improved interest rate saved her over the life of her 30-year mortgage:
154Difference Made by Rapid Rescoring
FICO Score Cost of Loan
598$393,480
790321,480
BIG SAVINGS = $ 72,000
Credit rescoring is only available when you are applying for a mortgage, because there’s a recognition that that’s when an improved score is most critical. If your score needs a boost, your mortgage lender or broker can send your file in for rapid rescoring. Unfortunately, it’s not available directly to consumers.
To be clear, credit rescoring experts can only correct legitimate errors on your report. If there’s an unflattering entry and it’s true, they can’t help you. To help them fight true errors, you will want to support their efforts by poring over your credit reports, searching for mistakes, and providing documentation that proves your case.

The Power of 100 Points

At the beginning of this chapter, I promised to show you some fundamentals and some flashy moves that could boost your credit score by 100 points in just a few months. Now let’s see how that effort helps you SAVE BIG. Suppose you started out with a credit score of 620, the lowest score you can have and still get a mortgage. If you raised that score up to 720, you would qualify for a mortgage at 5.093 percent interest instead of 6.46 percent interest. Here’s how much that saves you each year on a $300,000 mortgage:
155Power of 100 Points: Mortgage
FICO Score Cost of Loan
620$ 22,656/year
72019,536/year
BIG SAVINGS = $ 3,120/year
So the savings is $3,120 a year. If you kept the loan for 30 years, your total savings would be $93,600 thanks to that 100-point boost. Now let’s look at a car loan. In this case, raising your score from 620 to 720 lowers your interest rate from 12.780 percent to 6.348 percent. Amazing. If it’s a three-year auto loan for $25,000, here’s your savings:
156Power of 100 Points: Auto Loan
FICO Score Cost of Loan
620$30,240/three years
72027,504/three years
BIG SAVINGS = $ 2,736/three years
That’s $2,736 that you can put toward your next car. Nice. Here’s my favorite part about raising and then maintaining your credit score: It’s free. All you have to do is use your current credit responsibly and you will save thousands on your future credit. You will SAVE BIG.
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BIG TIPS
• Pay your bills on time, every time by setting up automated payments.
• Keep your debt-to-credit ratios low by paying down cards and redistributing money among your cards.
• Don’ t apply for a lot of credit at once, but don’ t close existing accounts, either.
• Ask creditors to delete isolated negative entries that are out of character.
• Ask about rapid rescoring if you are applying for a mortgage and inaccurate credit reports are dragging your score down.