APPENDIX A

Strategic Questionnaire

GENERIC

Do you have a particular vision for the development of your part of the business (or the area you are interested in) in the next three to five years?

What are the key differences from today?

What breakthroughs are needed to achieve that vision?

Can you describe intermediate states on the road to your vision?

What current boundaries are likely to have disappeared in the next few years?

What paradigms are up for renewal?

CUSTOMERS AND MARKETS

What will be the growth areas in your industry in the next three to five years?

What changes in customer needs and preferences do you see emerging?

What are the drivers of these changes?

Do you see new types of customers emerge? Do you see old types disappear? How do new types differ from existing ones? American Management Association / www.amanet.org

What kinds of new developments will most benefit customers? Can the developments be assigned to specific segments of the market?

What will successful companies be doing right in three to five years? What will the unsuccessful ones be doing wrong?

INTERNATIONAL

What geographically related changes do you anticipate?

How do you expect the U.S., European, and Asian marketplace to evolve?

What will be the driving economies, and which ones will lag behind?

What global regulations/policies/practices do you expect to see changing?

What role do you foresee for emerging economies?

INDUSTRY STRUCTURE AND COMPETITION

How will competitive factors affect the pace of change or level of innovation?

What entirely new kinds of competitors do you envision?

Which types of companies will lead the markets in three to five years’ time?

What (and who) is likely to be your biggest competitive threat in five years?

INNOVATION

What innovative new products, services, and business concepts do you expect to see in the coming years? Will they replace or complement existing concepts?

Who will be the early market adopters for these concepts?

How will the new products, services, and business concepts be brought to the market?

Will any new business models be required or take hold?

What role will technology play in your business area?

What are the relevant, fundamental, new technologies that are likely to reach commercial viability in the next three to five years?