Acknowledgements

There are many people I’d like to thank for their help, encouragement and support in writing this book, particularly:

Ilona – for strengths-spotting

Molly and Charlie – making a difference in so many people’s lives

Neil and Hugo – step into style!

Karen – a constant inspiration

Natasha – kindness itself

Adrian, Alex, Andy, Anish, Caroline, Carrie, Jenny, Laura, Lou and Rani, Ros, Mel, Miriam, Naima, Sally, Stefan and Tony – for their support, ideas and case studies

Duncan Heath and the team at Icon Books – for great ideas, advice and feedback.