Chapter 20
DESCRIBING YOUR
SKILLS
Industry-Specific Wording
Buzzwords are key at every stage of your job search. You put them in your cover letter and your resume. Don’t forget to utilize them during your interview. Using the industry’s own unique language to talk about your experience and interest in a job can help you solidify a connection with your interviewer who is (most likely) very familiar with this language. This chapter contains a list of fifteen common industries and some well-known buzzwords associated with their professions. Each section also lists examples of phrases you can use when answering questions about your work experience. Practice using them before the interview so that the words and phrases sound natural as you speak them.
Accounting and Finance
Accounting and finance buzzwords highlight experience with accounting, budgeting, treasury, auditing, and information systems activities. This includes collection, documentation, and analysis of financial data and the use of this data to make strategic decisions and share pertinent information with investors, regulators, and government entities. It also includes allocation of capital required for annual operations as well as growth.
Buzzwords
Accounting
Analytical services
Asset management
Audits
Bonds
Brokerage services
Budgeting
Capital
Client relations
Commodities
Consumer Confidence Index (CCI)
Corporate and municipal securities
Credit analysis
Derivatives
Financial analysis
Foreign markets
Global markets
Home loans
Insurance products
IRS filing
Lending
Management services
Managerial accounting
Mergers and acquisitions
Online investments
Payroll
Private client services
Real estate and mortgage loans
Retail banking
SEC reporting
Securities services
Tax filings
Transaction management
Trust and banking markets
Underwriting
Real Phrases to Use When Describing Your Skills and Experience
Managed all aspects of finance, accounting, foreign exchange dealings, marketing, and data processing of company and its overseas offices.
Reviewed finances and securities pertaining to advances and shipping for client.
Audited private companies; listed companies, partnerships, and individual business.
Prepared financial statements and schedules.
Settled bond and equity transactions in the United States markets.
Generated income statements, balance sheets, general ledger, checks, and reports.
Entered payable vouchers.
Performed all accounting functions to include journal entries, accounts payable and receivable, petty cash, deposits, bank reconciliations, and trial balance.
Controlled budget, cash flow, and capital expenditures.
Developed corporate and project-oriented financial strategies.
Administrative
These buzzwords are for applicants looking for general management and office positions. They reflect an involvement and familiarity with general office management as well as oversight of facilities and systems associated with the day-to-day organizational activities. Important skills include administrative, project management, customer service, and light labor.
Buzzwords
Administrative support services
Association membership
Business administration
Client relations
Customer service
Data entry
Database management
Event planning
File maintenance
Information trafficking
Invoicing
Mass mailings
Meeting planning
Meetings
Office management and operations
Organization policies and procedures
Procedural enhancement
Public relations
Reconciliation
Report generation
Sales support
Supervisory skills
Travel arrangements
Troubleshooting
Vendor relations
Word processing
Real Phrases to Use When Describing Your Skills and Experience
Translated survey data into numerical code for data entry.
Designed forms for archive.
Assisted in revising physical inventory procedures.
Served as principal consultant on plant inventory systems.
Developed nationwide relocation policy and procedures for new employees.
Provided word processing, customer relations, and some accounts payable processing.
Handled incoming calls; scheduled appointments.
Supervised employees to ensure observation of rules/regulations.
Provided customer service; resolved complaints.
Coordinated catering for special events.
Budgeted and facilitated four-day professional seminar.
Secured new business using customer inquiries and mass mailing responses.
Scheduled site visits and installations.
Collected, sorted, and distributed incoming mail.
Created effective product displays.
Monitored equipment and supply inventories.
Performed analysis of client files.
Biotechnological and Pharmaceuticals
The buzzwords in these industries are often highly technical, and they exhibit a science background with in-depth familiarity of biology and chemistry. Resumes may demonstrate experience with cell biology, vaccine research, prescription drugs, over-the-counter medicines, chemical compounds used in pharmaceuticals, and tools used to diagnose diseases. Relevant experience includes synthesizing new drugs, testing of drugs, determination of dosages and delivery forms (such as liquid or tablets), calculating cost-effectiveness of a proposed drug, and selling/marketing of pharmaceuticals.
Buzzwords
Advanced cellular and molecular biology
Agricultural biotechnology
Biomedical research
Biostatistics
Chemical manufacturing
Clinical trials
Critical care products
Development and consulting
Diagnostic tests
Drug optimization programs
Epidemiological research
FDA compliance strategies
Genetics
Health care policy
Immunology
Infectious diseases
Metabolic diseases
Patient care
Pharmaceuticals
Public health research
Reproductive disorders
Tissue and organ replacement
Urology/gynecology studies
Veterinary applications
Action Speak
| Implemented | Ran |
| Marketed | Related |
| Operated | Simulated |
| Proofread | Totaled |
Real Phrases to Use When Describing Your Skills and Experience
Contributed to the discovery and preclinical development of antiviral compounds.
Designed and implemented in vitro and in vivo drug metabolism and pharmacokinetic experiments to facilitate the selection and optimization of drug candidates.
Identified potential metabolites by using state-of-the-art technologies from in vitro and in vivo studies.
Performed tasks that support study conduct, according to all applicable regulations and operations procedures.
Used and maintained standard Medical Affairs tracking tools.
Performed initial review of regulatory and required study documents.
Responsible for inventory management of nonclinical supply materials.
Applied knowledge of therapeutic area and drug development (investigational, observational, surveillance).
Trained others on job-related functions.
Communications
Industry buzzwords in the area of communications highlight writing, graphics, public relations, publicity, and promotions skills and experience. This includes activities associated with creating, distributing, and transmitting text and graphic information via varied print, video, audio, computer, and web-based media.
Buzzwords
Acquisition of titles
Book production
Casting contracts
Communications management
Content development
Data management
Desktop publishing
Editorial direction
Fact checking
Health care communications systems
Layout
Marketing proposals
Media relations
Periodical publishing
Publishing process
Standards and procedures
Story development
Trade magazines
Trade newspaper
Workflow systems
Writing
Real Phrases to Use When Describing Your Skills and Experience
Proofread archaeological monographs and museum catalogues.
Edited and typed grant proposals, research papers, and reports.
Researched and wrote items for annual fact books and their weekly supplemental updates covering the communications industry.
Reported and wrote articles and columns for twice-monthly newspaper for the arts and entertainment industry.
Supervised the design and production of titles for two continuity programs.
Acted as liaison for Marketing Director, Editor, and advertisers.
Edited three medical textbooks.
Wrote campaign letters; ordered all campaign materials; staffed Campaign Advisory Committee; coordinated and directed chapter-wide meetings; conducted staff meetings.
Drafted press releases and speeches.
Researched and generated story ideas.
Assisted in the production of industrial films, business presentations, videotaping of plays, fashion shows, and more.
Computers and Mathematics
For positions in the computer industry, buzzwords are highly technical and change fairly rapidly. Effective buzzwords highlight experience with defining, analyzing, and resolving business problems and using knowledge of computer systems to examine problems and design solutions. Important skills and experience include planning new computer systems or devising ways to apply existing systems to operations that are still done manually.
Resumes for positions in mathematics should spotlight activities ranging from the creation of new theories and techniques to the translation of economic, scientific, engineering, and managerial problems into mathematical terms.
Buzzwords
Algorithms
Backup and multiplatform connectivity systems
C++
CMS-2
COBOL programming
Computer systems
Data acquisition
Database management
Database repair/troubleshooting
Developmental math
DOD telecommunications technology, architecture, policy, and standards
Drivers
Information architecture
IT planning
LAN management
MIS
Network configuration
Networking solutions
Operating efficiencies
Preproduction testing
Real-time computer programs
Software development
Software testing
System design engineering
Systems test and integration
Technology integration
Video communications
Workstation maintenance
Real Phrases to Use When Describing Your Skills and Experience
Designed network-based applications for manufacturing process control and test data collection, improving product quality and manufacturing efficiency.
Designed and maintained computer-based electronic test hardware.
Developed online message system for members of the programming group.
Supported existing clients and resolved critical issues/problems in a timely fashion.
Maintained and supported the existing COBOL mainframe online and batch systems.
Researched and identified modern replacement hardware architecture for existing real-time simulation.
Researched, identified, and developed a high-speed data communication system connecting an Intel Hypercube and Sun Sparc Workstation.
Managed large data migration effort.
Assisted sales force in technical presentations for prospective clients.
Reduced process time and purchasing errors by developing an online program, allowing the purchasing department to track the status of all invoices.
Engineering
Buzzwords from the various fields of engineering demonstrate experience with the theories and principles of science and mathematics and with designing machinery, products, systems, and processes for efficient and economical performance. This includes designing industrial machinery and equipment for manufacturing goods, defense systems, and weapons for the armed forces. Other important skills and experience include planning and supervising the construction of buildings, highways, and rapid transit systems and also designing and developing consumer products and systems for control and automation of manufacturing, business, and management processes.
Buzzwords
3D modeling
Assembly design
C programming
C4 navigation and intelligence
Complex electromechanical systems
Conceptualization
Data collection and analysis
Design methodologies
Electrical design
Engineering management
Facilities engineering
Geological formations
High-temperature environments
Injection molding design
Manufacturing
Mechanical and control systems
Performance characteristics
Process and procedure development
Professional consulting
Research and development (R&D)
Structural design
Test planning and field operations
Top-level system architecture
Vendor and partner technology relationships
RED FLAG!
DON’T DRAW ATTENTION to negative aspects of your professional abilities like skills you lack or even those you lacked in the past. Talk instead about a skill you already have that you’ve improved upon.
Real Phrases to Use When Describing Your Skills and Experience
Applied knowledge of thermodynamics, reactor design, phase separation, fluid compression and expansion, and process control to complete simulation from preliminary coding.
Provided structural design and engineering estimates, and specifications for industrial, laboratory, commercial, and power facilities.
Evaluated new computer product designs, solving environmental problems on prototype computers.
Assisted engineers working on load monitors, which gauge weight and distribution properties on heavy machine presses.
Conducted a variety of tests including Tensile, Compression, and Creep tests on modeled parts.
Assembled machines from drawing specifications, wire electrical boards, test and trace defects.
Observed and participated in exploration of mines surrounding Great Salt Lake.
Repaired generators, electrical motors, and mechanical systems in shop, yard, and aboard rail units for public transport.
Executive and Managerial
Executive and managerial positions exist in all types of businesses. The “Administrative” section earlier in this chapter contains a number of words that are also relevant to applicants seeking to be managers in an office setting. Executive buzzwords should highlight experience ranging from general supervisory duties to running an entire company. Relevant skills include management of individual departments within a larger corporate structure, motivating workers to achieve their goals as rapidly and economically as possibly, budgeting and directing projects, and evaluating company processes and methods to determine cost-effective plans.
Buzzwords
Account management
Asset management
Benefits coordination
Branch management
Budget development
Business development
Client relations
Contract management
Customer service
Franchise management
Lead development
Major accounts
New business development
Product awareness
Provider/client communication
Relationship management
Revenue development
Sales objectives
Team management
Troubleshooting
Yearly transactions
Real Phrases to Use When Describing Your Skills and Experience
Obtained new accounts to replace lost business and maintain profitability.
Used sales expertise and account management to develop 80-percent-new client base and maintain profit margins.
Administered and directed marketing activities of banking operations.
Organized and planned actions impacting on various sectors of bank’s markets.
Worked with other internal divisions and outside agencies to develop plans that supported division’s activities.
Planned and supervised training activities.
Organized a smoothly functioning administration and operational division.
Maintained detailed knowledge of all aspects to include maintenance, logistics, and communications.
Trained and supervised three claims adjusters.
Government
For people interested in positions in politics and government, buzzwords highlight experience in executive, legislative, judicial, or general government agencies as well as with public agencies, such as firefighting, military, police work, or the United States Postal Service. This includes researching and evaluating military materials; cleaning, maintenance, and general service for public works; participating in political campaigns by networking, fundraising, or organizing; and working to control narcotic and dangerous drug use through prevention and law enforcement. It also includes mail pickup and delivery experience, public relations and press work, and public outreach activities.
Buzzwords
Administrative services
Agency management
Briefing reports
Central management agencies
Consumer rights
Defense contract management
Department of Labor and Workforce Development
Economic and educational support
Environmental studies
Field offices
Foreign intelligence
Governmental organization
Human health protection
Information services
Issuance of licenses
Local government agency
Maintenance and improvement
Medicaid services
Metropolitan development
National health programs
Nonprofit
Organization analysis
Political and legislative support functions
Productivity of natural resources
Public works
Recycling services
Regulatory commission
Security products
State government
Transportation planning
U.S. policy
Urban development
Work force conditions
Real Phrases to Use When Describing Your Skills and Experience
Demonstrated problem-solving skills and diplomatic capabilities in dealing with federal labor-management relations.
Campaigned for the Democratic Party, focusing on significant economic changes, recycling services, regulation of companies, and safe living conditions.
Processed incoming and outgoing mail for sorting and distribution; updated postal rates and sold stamps.
Managed fire prevention activities and the protection of citizens in fire or medical emergencies.
Dispatched law enforcement officers and rescue personnel in emergency situations.
Supervised daily functions at national park, including trash pickup, water supply, and repair services; managed park headquarters.
Volunteered at center for senior services and welfare. Responsibilities included helping to ensure safe living conditions, tracking Medicaid services, and being on call for emergency situations.
Investigated cases of worker’s compensation claims for public defender and compiled statistical material into spreadsheets.
Raised drug prevention awareness by organizing support functions and seminars.
Practiced law as a public defender in district court for ten years, primarily handling cases concerning domestic disputes and custody battles.
Health and Medical
Buzzwords from the vital health and medical fields demonstrate experience with illness, working toward achieving and maintaining healthy lifestyles, and helping to address and resolve related issues, such as insurance and medical claim forms. This includes working directly with patients and their families in dealing with health problems; assisting patients by providing medical advice regarding prescriptions, insurance claim forms, and related issues; and researching medical treatments and techniques.
Buzzwords
Ambulatory services
Appointments
Behavioral programs
Budget responsibilities
Business management activities
Case management
Clerical support
Clinical instruction
Comprehensive care
Crisis intervention
DEA regulations
Discharge planning
Disease research
Educational counseling
Emergency care
Formal education programs
Hematology and serology testing
Human services
In-patient and outpatient care
Laboratory operations
Medical management
Multidisciplined practice
Nursing services
Patient services
Pediatric/emergency medicine
Pharmacology and behavioral modification methods
Policy and procedures development
Private practice
Psychiatric care
Referring physicians
Respiratory therapy
Social services
Surgical procedures
Therapy
Ultrasound
X-ray department
Real Phrases to Use When Describing Your Skills and Experience
Provided spinal manipulation and handled necessary muscular-skeletal needs of sports-injured patients.
Provided information for insurance companies, workman’s compensation, and third-party billing procedures.
Supervised seventy-five clinical, administrative, and staff employees.
Coordinated treatment and discharge planning.
Prepared patients for surgical procedures, recorded temperature and blood pressure, inserted intravenous units, and administered sedatives.
Scheduled patients for appointments.
Monitored radiographs and administered Novocain prior to procedures.
Assisted dentist in prophylactic procedures: provided necessary tools, sterilized equipment, and comforted patients.
Taught intensive aerobics, calisthenics, and stretching to co-educational classes of up to twenty-five adults in all physical conditions.
Organized labs for veterinary students and for clinical instruction.
Directed hygienic procedures on 300 animals, including surgical and necropsies.
Instructed and supervised home health aides.
Served as clinical instructor for physical therapy students and pulmonary clinic.
Drafted physical therapy standards of care for selected surgical procedures.
Requisitioned all laboratory supplies; participated in conferences with medical staff on patients with special laboratory needs.
Conducted hematology and serology testing, as well as test sample photography.
Operated hematology laboratory, using haemacount machine, leitz photometer, and EKF machine.
Insurance
For the insurance industry, appropriate buzzwords highlight experience with contracts, claims, personal injury, workman’s compensation, and assets. This includes knowledge of different areas of insurance, such as fire, theft, automotive, property, business, health, and disability. Familiarity with premiums, appraisals, policies, financial planning services, and insurance sales should also be noted.
Buzzwords
Accounts receivable
Auto insurance claims
Broad-based customer group
Caseload
Claims management services
Commercial and individual financial services
Credit associations
Credit insurance
Credit life insurance
Dental care services
Dental insurance firm
Buzzwords continued
Disability income insurance
Emergency coverage
Estate planning
Financial and insurance operations
Health care delivery
Health plan coverage
High exposure claims
Investment planning
Lending organizations
Loss prevention
Malpractice insurance
Permanent insurance
Personal insurance
Product portfolio
Professional liability insurance
Professional medical services
Property and casualty reinsurance
Regional and specialty property and casualty insurers
Risk management programs
Search and examination services
Title insurance
RED FLAG!
IF YOU ARE BEING interviewed by the only supervisor in your department, avoid saying that you want to move into a supervisor position someday. It may sound like you’re after the interviewer’s job.
Real Phrases to Use When Describing Your Skills and Experience
Evaluated client portfolios for claims; filed regarding personal injury and negligence.
Worked as an actuary; computed premiums and insurance risks in conjunction with supporting team.
Interacted with customers daily to explain annuity plans, real estate transactions, and claims.
Adjusted premium rates for commercial and individual financial services; notified clients of renewal periods.
Updated records regarding policies and procedures to be ready for use by real estate brokers.
Recorded proof of loss and delivered reimbursement checks.
Assisted individuals in selection of insurance policies. Worked to ensure lowest rates and highest coverage possible to fit individual needs.
Computed settlements for homeowners after major disasters.
Implemented employee wellness programs for special accounts during renewal periods.
Conducted automotive claims investigations to determine net loss.
Worked in professional liability insurance, advocating the rights of policyholders.
Legal and Protective Services
In these fields, buzzwords highlight experience with interpreting and enforcing the laws. This includes supporting the legal system; patrolling and inspecting property to protect against theft, vandalism, and illegal entry; and ensuring the safety and security of persons who have been arrested, are awaiting trial, or who have been convicted of crimes and sentenced to serve time in correctional institutions. It also includes maintaining order, enforcing rules and regulations, and supplementing counseling.
Buzzwords
Administrative support services
Attorney-client conferences
Clerical support
Community outreach
Copyright registration and licensing
Courtroom activity
Criminal investigations
Crisis intervention
Custody/traffic direction processes
Drafting wills
Extensive corporate dealings
Fire fighting
Fire prevention
Human services
Interviewing of witnesses
Legal research
Licensing
Medical documentation
Modernization of office procedures
Notarizing legal documents
Paralegal services
Permitting processes
Polygraph techniques
Preparation of cases
Prisoner visitation
Public utility litigation
Record filing
Resident and building security
Safety and crime prevention
Security programs
Training workshops
Trial preparation
Vandalism and theft deterrence
Weaponry training
Real Phrases to Use When Describing Your Skills and Experience
Prosecuted criminal cases at district court in conjunction with Urban Violence Strike Force.
Prepared and presented civil and criminal motions before district and superior courts.
Presented public-safety workshops and lectures.
Supervised criminal investigations and trained assistant district attorneys.
Retail
Retail industry buzzwords demonstrate experience in the sale of clothing, goods, or appliances, either directly to consumers or to the retail stores, or the buying of such products for sale in stores. They also demonstrate knowledge of customer service, handling transactions, complaints, and returns, and the management of a retail environment.
Buzzwords
Accessories
Apparel
Appliances
Beauty care products
Brand names
Catalog retailer
Children’s products
Consumer advocate
Design professionals
Direct marketing
Factory-direct
Fashion
Food services
General merchandise
Gross margin
Independently owned
Leading retailer
Marketing research
Mass merchandisers
Buzzwords continued
National direct sales company
Price marketing
Promotional advertising
Retailer
Soft-goods products
Specialty retailer
Trade
Value-priced
Wholesale
Real Phrases to Use When Describing Your Skills and Experience
Explained brands of televisions, videos, cellular phones, computers, and other electronics to customers.
Filled orders, shipped products, and answered calls for women’s intimate apparel catalog retailer.
Operated cash register, ringing both cash and credit card transactions, with responsibility for knowledge of discounted prices, clearance items, ad items, and changes in universal product codes (UPCs).
Managed specialty fashion store carrying private label product lines of nationally recognized brands.
Sold wide assortment of primary apparel in mall-based retail outlet at value prices.
Bought women’s, men’s, and children’s apparel for independently owned retail store.
Excelled in suggestive selling of sales promotions, as well as customer service duties, such as layaways, returns, and exchanges.
Organized shipments of accessories, stocked shelves by categories in different departments, and took inventory of all items annually.
Oversaw all aspects of managing one location in major bookstore chain, including verifying barcodes, organizing category sections by book title, scheduling employees, and handling all accounting.
Science
For scientific positions, each particular field will have many specialized technical terms aside from those listed here. Science industry buzzwords, in general, display experience with research and development. This includes research to develop new medicines; increase crop yield; improve the environment; study farm crops, animals, and living organisms; and explore practical use and knowledge of chemicals, as well as the atmosphere’s physical characteristics, motions, and processes.
Buzzwords
Agriculture
Air pollution
Animals
Bacteria
Biological research
Cleanup procedures
Drainage
Ecosystem
Firefighting techniques
Fisheries
Forecasting weather
Forestry
Geological aspects
Horticulture
Instrumentation
Materials research
Microprocessors
Mineral content
Natural disasters
Oceanic research
Pest control
Plant acquisition
Buzzwords continued
Quality control systems
Raw material
Satellites
Soil testing
USDA regulations
Veterinary medicine
Waste disposal
Weather conditions
Wildlife activities
Real Phrases to Use When Describing Your Skills and Experience
Ensured smooth running of the lab and orderly maintenance of telescopes; ordered equipment and supplies.
Conducted more than 500 manual and computerized assays of steroids, carcinogenic analysis, vitamins, fibrinogens, and other chemicals in hospital laboratory.
Developed laboratory microcomputer systems for instrument automation and custom and specialized instrumentation/test equipment.
Designed and built a continuous viscometer detector for gel permeation chromatography to provide absolute molecular weight and branching data.
Performed set funnel extractions, creating surrogate solutions and maintaining laboratory inventory of glassware and chemicals, waste disposal, and cleanup.
Managed the operation of a livestock and production farm, its marketing and accounting tasks, selling beef, lamb, and produce to supermarkets, restaurants, and roadside vegetable stands.
Researched sources for tree and plant acquisition.
Made written, editorial, and research contributions to ten briefing papers and a comprehensive management plan for Puget Sound.
Worked directly with doctors of veterinary medicine and racehorse trainers in the breeding and grooming of top-quality thoroughbreds.
Technical
Technical industry buzzwords highlight experience with applying specialized knowledge of technology, systems, engineering, and science. Potential applications for technical skills and experience exist in virtually all industries, including transportation, building design and inspection, engine repair and maintenance, electrical systems design, and communications.
Buzzwords
Aircraft maintenance
Analytical attributes
Architecture
Artistic illustration
Blueprints
Building codes
Codes and standards
Compliance procedures
Data testing standards
Design development
Drafting
Drafting technology
Electrical regulations
Equipment application
Final product design
General construction
Hand tools
Hardware
Hybrid microcircuit design and drawing
Illustration
Inspection
Inventory
Lock repair
Maintenance
Mechanical aptitude
Buzzwords continued
Multimedia product
Operations
Plumbing regulations
Product development
Quality assurance
Real estate development layout
State rules and regulations
System design
Technical drawing
Technical illustration
Technical writing
Troubleshooting
Zoning laws
Real Phrases to Use When Describing Your Skills and Experience
Trained in maintenance, servicing, and troubleshooting on all areas of aircraft from wing tips to landing gear, nose to tail, interior and exterior, including removals and replacements of component parts, repairs, lubrications, refueling, and flight-line launching and recoveries.
Worked within both the public and private sectors. Required knowledge of local government agency procedures (e.g., obtaining permits and variances and interfacing with the building, planning, and engineering departments).
Created and interpreted testing programs to evaluate and modify product performance and reliability for manufacturer of commercial kitchen equipment.
Developed standard designs for retaining walls and reinforced-concrete bridge abutments, the design of which are still currently being used.
Used verbal specifications to develop electronic illustrations for new and changed products.
Researched the effect of worldwide television deregulation on broadcast, cable, and satellite television, as well as international broadcasting and advertising.
Transportation and Travel
In the transportation and travel industries, buzzwords highlight experience with conveying passengers or goods, providing or controlling means for transportation, and coordinating or advancing the travel of others. They also include knowledge of various transportation methods, either from the customer service side or the transporting side.
Buzzwords
Airports
Bus service
Cargo services
Charter services
Communities
Commuter train lines
Construction services
Cruise line
Dinner/theater events
Domestic travel
Emergency road services
Executive travel
Express services
Flat rate
Freight service railroad operations
Global transportation
High-speed rail
Highways
International travel
Light rail transit
Limousine transportation services
Mass transportation
Moving
Off-road divisions
Passenger service
Public transportation firm
Railroad industry
Safety policies and procedures
Sightseeing activities
Buzzwords continued
Specialized transportation services
Subways
Tow services
Transportation services
Travel
Vacations
Vehicles
Warehousing
Weddings
Worldwide supply chain solutions
Real Phrases to Use When Describing Your Skills and Experience
Planned vacations and business trips, both foreign and domestic, for discount service travel agency.
Confirmed ticket purchases, scheduled connecting flights, and contacted transportation services for passengers.
Mapped out route systems for buses in coordination with peak periods.
Operated commuter rail, adhering to all mass transit regulations.
Enforced safety policies and procedures for specialized vehicles.
Sold passes for incoming and outgoing trains, handled switching track operations, and was responsible for general managing of station.
Programmed self-propelled vehicles and self-unloading bulk carriers; performed maintenance when necessary.
Coordinated sightseeing activities, made restaurant reservations, and arranged other local services for tourists.
Drove public shuttle bus on express service route with designated drop-off locations.
Filed reports on average weekly traffic and planned traffic routes with fluctuating rush hour schedules.
Endnote: Make your mark on the interviewer by showing him or her that you know the language of your industry. The right words and phrases signify the breadth of your knowledge. They can open all the right doors for you.