3.1 Four dimensions for envisioning the future of information organizations
4.1 Understanding and addressing information needs
5.1 Diversity wheel
9.1 Types of special libraries
12.1 RDF graph
12.2 FRBR example
12.3 Examples of group 1 and group 2 entities
12.4 Example of group 3 entities
12.5 MARC format for authorities
12.6 MARC format for bibliographic records
12.7 Google linked data search for Barack Obama
14.1 User experience honeycomb
16.1 Teaching users in the twentieth century
19.1 The strategic planning process
19.2 SWOT analysis
20.1 Examples of framing messages
21.1 The budget cycle
23.1 Design thinking process
26.1 Data backup schemes—Cumulative differential versus incremental differential
26.2 Data backup retention schemes
26.3 Hospital-bed utilization presented as text in a table
26.4 Hospital-bed utilization presented in visual form
29.1 Matrix of information issues
31.1 Exceptions to copyright law
31.2 License compatibility chart