Chapter 1What Really Drives Team Effectiveness? (And Getting the Most Out of This Book)
Chapter 2Busting a Few Teamwork Myths
Chapter 3Teams Are Not All the Same
PART II. The Science of Teamwork: Understanding the Drivers
Chapter 4Capabilities: It Starts with the Right Expertise
Chapter 5Cooperation: Attitudes and Beliefs that Emerge from the Other Drivers
Chapter 6Coordination: Teamwork Is about Behaviors
Chapter 7Communication: More Is Not Better; Better Is Better
Chapter 8Cognitions: Are We on the Same Page?
Chapter 9Conditions: You Get What You Encourage . . . and Tolerate
Chapter 10Coaching: Leadership Isn’t Just for Leaders
PART III. What Should I Do? Using the Seven Drivers
Chapter 12Team Leaders: Helping Your Team Succeed
Chapter 13Team Members: Being a Great Team Member
Chapter 14Consultants: Enabling Teams to Improve
Chapter 15Senior Leaders: Promoting Teamwork in Your Organization
Tool A: Common Team Competencies List
Tool B: Team Debriefing Tips and Outline
Tool C: Conditions for Team Effectiveness: Diagnostic Questions