APPENDIX A

Getting Help with Medicare Questions

ORDERING FREE INFORMATION

Medicare can be very confusing. Fortunately there are several places you can call for help. For free booklets on the different aspects of Medicare, call the Medicare Hotline at 1-800-638-6833.

HELP WITH MEDICARE QUESTIONS

For questions about choosing a Medicare plan, submitting your bills, buying a supplemental insurance policy, or filing a complaint about your care or treatment, call your state health insurance assistance program.

Alabama

1-800-243-5463

Alaska

1-800-478-6065

Arizona

1-800-432-4040

Arkansas

1-800-852-5494

California

1-800-434-0222

Colorado

1-800-544-9181

Connecticut

1-800-994-9422

Delaware

1-800-336-9500

District of Columbia

1-202-676-3900

Florida

1-800-963-5337

Georgia

1-800-669-8387

Hawaii

1-808-586-7299

Idaho

1-800-247-4422 (Boise)

1-800-488-5725 (Lewiston)

1-800-488-5731 (Twin Falls)

1-800-488-5764 (Pocatello)

Illinois

1-800-548-9034

Indiana

1-800-452-4800

Iowa

1-800-351-4664

Kansas

1-800-860-5260

Kentucky

1-502-564-7372

Louisiana

1-800-259-5301

Maine

1-800-750-5353

Maryland

1-800-243-3425

TTY: 1-410-767-1083

Massachusetts

1-800-882-2003

Michigan

1-800-803-7174

Minnesota

1-800-333-2433

Mississippi

1-800-948-3090

Missouri

1-800-390-3330

Montana

1-800-332-2272

Nebraska

1-402-471-2201

Nevada

1-800-307-4444

New Hampshire

1-800-852-3388

New Jersey

1-800-792-8820

New Mexico

1-800-432-2080

New York

1-800-333-4114

1-212-869-3850 (New York City)

North Carolina

1-800-443-9354

North Dakota

1-800-247-0560

Ohio

1-800-686-1578

Oklahoma

1-800-763-2828

Oregon

1-800-722-4134

Pennsylvania

1-800-783-7067

Puerto Rico

1-800-981-4355

Rhode Island

1-800-322-2880

South Carolina

1-800-868-9095

South Dakota

1-800-822-8804

Tennessee

1-800-525-2816

Texas

1-800-252-9240

Utah

1-800-439-3805

Vermont

1-800-642-5119

Virginia

1-800-552-3402

Washington

1-800-397-4422

West Virginia

1-800-642-9004

Wisconsin

1-800-242-1060

Wyoming

1-800-856-4398

OTHER USEFUL TELEPHONE NUMBERS FOR QUESTIONS ABOUT MEDICARE

Social Security Administration: If you lose your card, change your address or want your Medicare premium deducted from your Social Security check, call 1-800-772-1213.

Health Care Financing Administration Regional Offices: To find out about local seminars that are offered to explain your new Medicare health plan choices or to make a complaint about your Medicare coverage, call:

Boston Office (if you live in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont) 1-617-565-1232

New York Office (New York, New Jersey, Puerto Rico, Virgin Islands) 1-212-264-3657

Philadelphia Office (Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia) 1-215-861-4226

Atlanta Office (Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee) 1-404-562-7500

Chicago Office (Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin) 1-312-353-7180

Dallas Office (Arkansas, Louisiana, New Mexico, Oklahoma, Texas) 1-214-767-6401

Kansas City Office (Iowa, Kansas, Missouri, Nebraska) 1-816-426-2866

Denver Office (Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming) 1-303-844-4024

San Francisco Office (Arizona, California, Hawaii, Nevada) 1-415-744-3602

Seattle Office (Alaska, Idaho, Oregon, Washington) 1-206-615-2354