Contents

Acknowledgments

Introduction

PART ONE:
The Critical Role of the Functional Manager in Project Success

Chapter 1 What the Functional Manager Should Know About the Project Organization

Who Is the Functional Manager?

The Challenge of Integrating the Project Team into the Organization

The Functional Manager’s Role in Creating an Integrated Project Organization

The Three Types of Organizational Structure

The Functional Manager’s Impact on Project Success or Failure

Chapter 2 The Importance of Project Planning

Creating Foresight

Why Do You Need a Plan?

What Is a Good Plan?

Basic Steps to Planning Projects

Summary of Project Planning

Project Plans and Vendors

Project Planning Tools: What They Do and What They Don’t Do

Challenges to Getting a Good Plan

Multi-Project Systems

Chapter 3 Understanding the Business Side of the Project 69

The Connection Between Business Knowledge and Requirements

Writing Good Requirements

Scope Creep

Stabilizing Requirements Through the Business Process

Chapter 4 The Ideal Functional Manager in the Project Organization

“Get It” . . . or Risk Getting Moved Out

PART TWO:
Four Critical Project Management Skills for Functional Managers

Chapter 5 The Project Management Mystique Unveiled

A Shared Language

Project Management Demystified

Demystifying Methodologies

Chapter 6 Articulating the Real Customer Need and Business Case for the Project

Producing a Mission Statement That Conveys Urgency and Vision

Creating a Meaningful Current and Future State Comparison

Base Your Requirements on the Business Process

Prepare a Realistic Business Case

Chapter 7 Staying Focused on Project Deliverables

The Deliverable Structure: A Portrait of the Work

Creating Deliverable Structures

Case Study 183

Chapter 8 Understanding Key Project Dependencies

Telling Your Story of the Work

Case Study

Chapter 9 Being Proactive About Project Risk

Basics of Risk

Pushing the Risk Discussion

Case Study

Chapter 10 The Power of the Principles

Index