ABCDE method of lists, 35–36
action, vs. reaction, 5
activities, of greatest value, 55
administrative tasks, vs. creative tasks, 71–74
advertisements in magazines, 91
agenda
for meeting, 86–87
for phone call, 82
Akerson, Dan, 33
alternatives, 18–19
anxiety, 11
lack of control and, 1
assumptions, 18
attraction of distraction, 66
Banfield, Edward, 21
batching tasks, 78–80
reading, 90–91
beginning of day, task choices, 42
behaviors, visualizing change, 8–9
beliefs about yourself, 6
Bierce, Ambrose, The Devil’s Dictionary, 16
Billings, Josh, 28
blocks of time, 71–74
books, decision to read, 91–92
boss, key result areas of, 58
burnout, avoiding, 11–12
change in behavior, visualizing, 8–9
charting projects, 29–33
checklists, 29
in goals, 30
on key result areas, 53
in outcomes, 17
cluttered desk, vs. clear, 96–97
commuting, audio programs during, 94
concentration, 62–66
consequences of tasks, 35
conversation, with coworkers, 75
correspondence, batching tasks, 78
Covey, Stephen, 17
creative tasks, vs. administrative tasks, 71–74
curiosity, 81
cushion, in time planning, 63
daily “to-do” list, 34–39
deadline, for goal, 32
decisiveness, 2
deleting tasks, from to-do list, 37
delusion, quadrant of, 51
depression, lack of control and, 1
desire, 2
desk, clear vs. cluttered, 96–97
determination, 2
The Devil’s Dictionary (Bierce), 16
discipline, 2
distraction, attraction of, 66
Do Not Disturb strategy, 73
Drucker, Peter, 18, 41, 88, 96
The Effective Executive, 77
earning ability, 47–48
educational audio programs, 94
The Effective Executive (Drucker), 77
effectiveness, 55
4 Ds of, 2–3
quadrant of, 50
80/20 rule, 41
eliminating tasks, from to-do list, 37
e-mail, 79–80
as distraction, 66
emotions, 8
enthusiasm, 55
external locus of control, 5
fanaticism, 16
Ferris, Tim, The 4-Hour Workweek, 79
flaws, in plans, 26
focus, 47–52
The 4-Hour Workweek (Ferris), 79
frustration, 11
General Motors, 32–33
clarity in, 30
considering, 14
listing tasks to achieve, 26
planning for achieving, 27–28
setting, 32–33
Goethe, Johann Wolfgang von, 26
Goldsmith, Marshall, What Got You Here Won’t Get You There, 87
habits, 36–37
developing good, 51–52
health, 99
help from others, 28
high-performing people procrastination by, 67–68
research on attitudes and behaviors, 21–22
Hill, Napoleon, 14
immediacy, quadrant of, 49
important tasks, vs. urgent, 49–51
inner dialogue, 8
inner life, 99
internal locus of control, 5
interruptions, 73
avoiding by phone, 82
controlling, 75–77
introspection, 21
Kahneman, Daniel, Thinking Fast and Slow, 15–16
key result areas (KRA), 53–58
definition, 54
key result areas, definition, 56–57
knowledge, need for, 27
latecomer to meeting, options for, 87
Law of Control, 5
Law of Three, 43–45
learning, 93
learning curve, 78
life, meaning and purpose, 11
lists, ABCDE method of, 35–36
long-term perspective, 21–22
low producer, procrastination by, 67–68
lunchtime, 73
magazines, reading efficiently, 91
manager, key result areas, 56–57
meaning of life, 11
meetings, 85–88
agenda for, 86–87
calculating cost, 85–86
questions in, 87–88
stand-up, 87–88
mental programming, 68
methodology, 18
mind, programming, 7–8
mission, 15–19
moderation, 98
momentum, 64
Morgenstern, Julie, Never Check E-Mail in the Morning, 79
morning, scheduling work for, 72
multitasking, 29
avoiding, 64–65
Murphy’s Law, 32
Never Check E-Mail in the Morning (Morgenstern), 79
newspapers, reading efficiently, 90–91
Nightingale, Earl, 63
no, as response, 38
not-to-do list, 38–39
office
early arrival, 74
organizing work space, 96–97
standing up when some one enters, 77
outcomes, clarity in, 17
Pareto, Vilfredo, 41
Pareto principle, 41
personal development, 93–95
personal productivity, values and, 10
perspective, long-term, 21–22
persuasion, 55
PERT (Program Evaluation Review Techniques), 30–32
plans
for goal achievement, 27–28
written, 25–28
practical experience, vs. university seminars, 94–95
activities alignment with, 12
of tasks, 26
procrastination, 67–70
productivity
delegating work and, 60
organization and, 97
progress, 20
projects, charting, 29–33
psychology of time management, 4–9
purpose of life, 11
quadrant of delusion, 51
quadrant of effectiveness, 50
quadrant of immediacy, 49
quadrant of waste, 51
quality of life, 99
questions, in meetings, 87–88
reaction, vs. action, 5
reading, 89–92
bunching, 90–91
magazines, 91
newspapers, 90–91
system for, 92
Reagan, Nancy, 38
realities, beliefs becoming, 6–7
relationships, 99
removing tasks, from to-do list, 37
responsibility for goal, 32
review, 20
rip and read technique, 91
Robert Half International, 36
salami slice method, 69–70
salesperson, key result areas, 56
scheduling phone calls, 82
self-analysis, 12–14
self-concept, 6
self-development, 93–95
self-efficiency, 4
self-esteem, 4
seminars, 94–95
sequence, organizing tasks by, 26
70 percent rule, 59–61
single-handling, 62–66
skills
for delegating, 60–61
need for, 27
speed-reading, 90
stand-up meetings, 87–88
staying on track, 47–52
stress, 11
lack of control and, 1
tasks
administrative vs. creative, 71–74
batching, 78–80
for beginning of day, 42
breaking into small tasks, 69
determining “big three,” 44–45
eliminating from to-do list, 37
important vs. urgent, 49–51
listing to achieve goals, 26
task-shifting, 64–65
telephone
avoiding tag, 83–84
being polite and professional, 83
as distraction, 66
managing, 81–84
minimizing interruptions from, 76–77
tension, 11
thinking
before acting, 16–17
importance of, 20
types of, 15
Thinking Fast and Slow (Kahneman), 15–16
time
most valuable use of, 48–49
of phone calls, 83
wasting, 36–37
time blocks, 71–74
time management
importance of, 1
payoff for, 3
psychology of, 4–9
to-do list
daily, 34–39
eliminating tasks, 37
university seminars, vs. practical experience, 94–95
urgency, developing sense of, 70
urgent tasks, vs. important, 49–51
USA Today, 65
values, 10–14
personal productivity and, 10
vision, 15–19
short-term decision-making and, 23
visualization, 8–9
voice mail, 81
waste, quadrant of, 51
What Got You Here Won’t Get You There (Goldsmith), 87
work
delegating, 37
developing good habits, 51–52
work space organization, 96–97
written plans, 25–28