<link href="../Styles/31875_OMB.css" rel="stylesheet" type="text/css"/> <meta content="urn:uuid:6d65e57c-8873-4325-8870-35572b1880fd" name="Adept.expected.resource"/> </head> <body> <p class="APP_BIG_RIGHT" id="appedixI"><a href="../Text/31875_CONTENTS.xhtml#Ch036-topic009"><span class="blue"><span class="bold">Appendix I</span></span></a></p> <p class="APPENDIXTITLE_RIGHT"><span class="bold">Rapport and Influence Strategies</span></p> <div class="CHAP_FIG"><img alt="" height="100%" src="../Images/app-unfig016.png"/></div> <div class="CHAP_FIG"><img alt="" height="100%" src="../Images/app-unfig017.png"/></div> <div class="CHAP_FIG"><img alt="" src="../Images/app-unfig018.png"/></div> </body> </html>