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Every possible effort has been made to ensure that the information contained in this book is accurate at the time of going to press, and the publishers and author cannot accept responsibility for any errors or omissions, however caused. No responsibility for loss or damage occasioned to any person acting, or refraining from action, as a result of the material in this publication can be accepted by the editor, the publisher or the author. |
First published in Great Britain and the United States in 2012 by Kogan Page Limited
This edition published 2013
Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms and licences issued by the CLA. Enquiries concerning reproduction outside these terms should be sent to the publishers at the undermentioned addresses:
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120 Pentonville Road London N1 9JN United Kingdom |
1518 Walnut Street, Suite 1100 Philadelphia PA 19102 USA |
4737/23 Ansari Road Daryaganj New Delhi 110002 India |
© Kevin Murray, 2012, 2013
The right of Kevin Murray to be identified as the author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988.
ISBN 978 0 7494 6812 5
E-ISBN 978 0 7494 6813 2
British Library Cataloguing-in-Publication Data
A CIP record for this book is available from the British Library.
Library of Congress Cataloging-in-Publication Data
Murray, Kevin, 1928-
The language of leaders : how top CEOs communicate to inspire, influence and achieve results / Kevin Murray. – 2nd Edition.
pages cm
ISBN 978-0-7494-6812-5 – ISBN 978-0-7494-6813-2 (ebk.) 1. Leadership. 2. Chief executive officers. 3. Communication in management. I. Title.
HD57.7.M868 2013
658.4’5–dc23
2012051523
Typeset and eBook by Graphicraft Limited, Hong Kong
Print production managed by Jellyfish
Printed and bound by CPI Group (UK) Ltd, Croydon, CR0 4YY