Thank you to all of the researchers, writers, scientists, doctors, journalists, and artists for their supporting ideas brought forth in this book.
ix Einstein, Albert (Werthmeimer, 1959, 213: Pais, 1982).
ix Gates, Bill (2000, October 18). Keynote address at the Creating Digital Dividends Conference in Seattle, WA.
ix Jobs, Steve (1994, June 16). Rolling Stone interview.
ix Watson, Jr., Thomas J. (1957). IBM Corporate Archives.
xii Maslow, Abraham (1954). Motivations and Personality New York, NY: Harper.
xii Medina, John (2009, March 31). Brain Rules: 12Principles for Surviving and Thriving at Work, Home, and School, Second Edition. Edmonds, Washington: Pear Press.
xiii Whitebourne Krauss, Ph.D., Susan (2012, June 30). The Ultimate Guide to Body Language. Psychology Today Retrieved from http://psychologytoday.com
xv Kaku, Michio (2012, February 21). Physics of the Future: How Science will Shape Human Destiny and Our Daily Lives by the Year 2100. London: Allen Lane.
1 IBM Archives. Retrieved from https://www03.ibcomibm/history/exhibits/attic2/attic2_207.html
4 Prince (1982). “1999.” 1999: Warner Brothers Records.
5 iPhone is a registered trademark of Apple, Inc.
6 Bradt, Steve (2010, November 11). Wandering Mind Not a Happy Mind. Harvard Gazette. Retrieved from http://news.harvard.edu/gazette
6 Ostrach, Teresia R. (1997). Typing Speed: How Fast is Average? Five Star Staffing, Inc., Orlando, FL.
8 Mehrabian, Albert, Ph.D. (1972, July). Silent Messages. Belmont, CA: Wadsworth Publishing Company.
10 Mark, Gloria J.; Voida, Stephen; and Cardello, Armand V. (2012, May). A Pace Not Dictated By Electrons: An Empirical Study of Work Without E-mail. Department of Informatics at the University of California, Irvine, CA, and U.S. Army Natick Soldier R, D & E Center, Natick, MA.
11 Brown, Chris; Killick, Andrew; Renaud, Karen (2013 September). To Reduce E-mail, Start at the Top. Harvard Business Review. Retrieved from https://hbr.org/2013/09/to-reduce-e-mail-start-at-the-top
12 Rolling Stones (1978). Some Girls: Umvd Labels.
12 Bruce Springsteen & The E-Street Band (2001). Bruce Springsteen & The E-Street Band Live In NYC: Sony.
14 FindLaw (2015). Email Privacy Concerns. Retrieved from http://consumer.findlaw.com/online-scams/email-privacy-concerns
15 Martin, Andrew (2007, July 12). Whole Foods Executive Used Alias. The New York Times. Retrieved from http://nytimes.com
17 Radicati, PhD., Sara (2014). Email Statistics Report, 2014-2018. The Radicati Group, Inc. Palo Alto, CA.
17 Mark, Gloria J.; Gudith, Daniela; and Klocke, Ulrich (April 2008). The Cost of Interrupted Work: More Speed and Stress. Department of Informatics at the University of California, Irvine, CA, and Institute of Psychology-Humboldt University, Berlin, Germany.
17 Levitin, Daniel J. (2014, August 19). The Organized Mind: Thinking Straight in the Age of Information Overload. New York, NY: The Penguin Group.
18 Thompson, Hugh and Sullivan, Bob (2013, May 3). Brain, Interrupted Buzz! Ding! Ding! Rrring! The New York Times. Retrieved from http://www.nytimes.com
19 Pattison, Kermit (2008, July 28). Worker, Interrupted: The Cost of Task Switching. Fast Company. Retrieved from https://www.fastcompany.com/944128/worker-interrupted-cost-task-switching.
20 Begley, Sharon (2011, March 7). I Can’t Think! News-week, 28-33.
21 Stothard, Cary (2015, August). The Attentional Cost of Receiving a Cell Notification, Journal of Experimental Psychology: Human Perception and Performance.
21 Dokoupil, Tony (2012, July 16). Tweets, Texts, Email, Posts: Is the On Slaught Making Us Crazy? Newsweek, 24-30.
21 Berridge, Kent C. and Robinson, Terry E. (1998, June 23). What is the Role of Dopamine in Reward: Hedonic Impact, Reward Learning, or Incentive Salience? Brain Research Reviews, 309-369.
21 Weinschenk, Ph.D., Susan (2012, September 11). Why We’re All Addicted to Texts, Twitter, and Google. Psychology Today. Retrieved from http://psychologytoday.com
24 Bounds, Gwendolyn (2010, October 5). How Handwriting Trains the Brain. The Wall Street Journal. Retrieved from http://wsj.com
24 Mueller, P.A. and Oppenheimer, D.M. (2014, January 16). The Pen is Mightier than the Keyboard: Advantages of Longhand Over Laptop Note Taking. Los Angeles and New Jersey: Princeton University and the University of California.
24 Jones, Bruce (2014, June 18). Creativity Challenged? Add a Right-Brain Warm Up To Your Daily “To-Do” List. Retrieved from http://Disneyinstitute.com
25 Brown, Sunni (2014, January 9). The Doodle Revolution: Unlock the Power to Think Differently, New York, New York: Portfolion Hardcover.
25 CNN (2013, October 29). Doodling in a Meeting? Maybe You’re Just Drawing Inspiration. Interview with Sunni Brown.
27 Samp (United Sample) (2011, May 18). Collaboration & Social Tools Drain Business Productivity, Costing Millions in Work Interruptions. Milpitas, CA: harmon.ie. Retrieved from http://harmon.ie/company/press release
28 Williams, Pharrell (2014, March 3). “Happy.” Girl: Sony.
29 Seppälä, Ph.D., Emma (2014, September 29). What Email Does to Your Brain. Psychology Today. Retrieved from http://psychologytoday.com
30 The Shape of E-mail Research Report (2012, June). Retrieved from Mimecast.com.
30 Spira, John B. (2005, September). The Cost of Not Paying Attention: How Interruptions Impact Knowledge Worker Productivity. basex. New York, NY. Retrieved from http://static1.1.sqspcdn.com/static/f/906912/21655082/1358311185020/Basex+Cost+Of+Not+Paying+Attention+Report.pdf?token=vTzWHA0wzo8%2FpMf2PKADM8C2wmk%3D
30 Mark, Gloria J.; Gonzalez, Victor M.; and Harris, Justin (2005, April). No Task Left Behind? Examining the Nature of Fragmented Work. Donald Bren School of Information and Computer Sciences at the University of California, Irvine, CA. Retrieved at https://www.ics.uci.edu/~gmark/CHI2005.pdf
31 U.S. Bureau of Labor Statistics (2016). Household Data, Annual Averages. Median weekly earnings of management, business, professional, and related occupations. The average hourly earnings are $27.42. Retrieved from http://www.bls.gov/news.release/pdf/empsit.pdf
35 Weinschenk, Ph.D., Susan (2012, September 11). Why We’re All Addicted to Texts, Twitter, and Google. Psychology Today. Retrieved from Retrieved from http://psychologytoday.com
37 The Creative Group (2009, July 8). DOH! Survey Reveals Worst E-mail Mistakes Made on the Job. Menlo Park, CA. Retrieved from http://creativegroup.mediaroom.com
38 Porges, Seth (2016, November 16). Hear Only What You Want. Entrepreneur.
42 Levitin, Daniel J. (2014, August 19). The Organized Mind: Thinking Straight in the Age of Information Overload. New York, NY: The Penguin Group.
46 Titanic (1997, December 19). Paramount Pictures.
46 Toy Story (1995, November 22). Walt Disney Pictures and Pixar.
48 Dickerson, Kelly (2014, July 1). Stopped in Your Tracks. Psychology Today. Retrieved from http://psychologytoday.com
50 Ramos, Harold (1980) Caddyshack. Orion Pictures. Author’s note: one of the best movies ever made.
62 Wilkins, R.W.; Hodges, D.A.; Laurienti, P.J.; Steen, M.; Burdette, J.H. (2014, October). Network Science and the Effects of Music Preference on Functional Brain Connectivity from Beethoven to Eminem. Scientific Reports 4, Article number: 6130.
62 Bloom, Paul (2016, March 23). The Reasons Our Minds Wander. The Atlantic. Retrieved from http://www.theatlantic.com/science/archive/2016/03/imagination-as-proxy/474918/
63 David, P.H.D., Susan (2016, November 1). BottomLine Personal. Volume 37, Number 21.
63 Carnegie, Dale (1998, October 1). How to Win Friends and Influence People. New York, NY: Gallery Books, reprint.
66 DiSalvo, David (2012, November 9). Study: Receiving a Compliment has Same Positive Effect as Receiving Cash. Forbes. Retrieved from http://Forbes.com
67 Otani, Akane (2014, October 7). The Five Most Hated Types of Work E-mails. Bloomberg Businessweek. Retrieved from http://businessweek.com/articles/2014
69 Miller, George A. (1956). The Magical Number Seven, Plus or Minus Two: Some Limits on our Capacity for Processing Information. Harvard University. Psychological Review, 63, 81-97. Retrieved from http://psychclassics.yorku.ca/Miller
70 Newburg, Andrew M.D. and Waldman, Mark Robert (2012, 15 May). Words Can Change Your Brain: 12 Conversation Strategies to Build Trust, Resolve Conflict, and Increase Intimacy.: New York, NY: Hudson Street Press.
75 Begley, Sharon (2011, March 7). I Can’t Think! News-week, 28-33.
76 Budget Travel (2007, August 25). Spirit CEO: We Owe Him Nothing. Retrieved from Budget.com
77 Markman, Art Ph. D. (2014, June 3). Why Hearing Good News or Bad News First Really Matters. Psychology Today. Retrieved from http://psychologytoday.com
80 Newburg, Andrew M.D. and Waldman, Mark Robert (2012, 15 May). Words Can Change Your Brain: 12 Conversation Strategies to Build Trust, Resolve Conflict, and Increase Intimacy.: New York, NY: Hudson Street Press.
83 Mankins, Michael C. (2016, February 25). Is Technology Really Helping Us Get More Done? Harvard Business Review. Retrieved from hbr.com
85 A Short History of the Birth and Growth of the American Office (1998). Smithsonian Education. Retrieved from http://www.smithsonianeducation.org/scitech/carbons/text/birth.html
96 Carlson, Kurt A. and Shu, Suzanne B. (2013, June 10). When Three Charms but Four Alarms: Identifying the Optimal Number of Claims in Persuasion Settings. Georgetown University McDonough School of Business and UCLA Anderson School of Management.
96 Whittaker, Steve (2012, May 7-12). Am I Wasting My Time Organizing Email? A Study of email Refinding. Retrieved from www.people.ucsc.edu/~swhittak/papers/chi2011_refinding_email_camera_ready.pdf.
97 Oxford Economics (2014, February). An Assessment of Paid Time Off in the U.S. Implications for employees, companies, and the economy. Oxford Economics. Retrieved from http://www.projecttimeoff.com/sites/projecttimeoff.com/files/Oxford_UnusedTimeOff_Full-Report.pdf
98 Sabin, William A. (2010, March 1). The Gregg Reference Manual, Tenth Edition. New York, NY: McGraw-Hill/Irwin.
99 The Gregg Reference Manual, Tenth Edition (as above.)
100 The Gregg Reference Manual, Tenth Edition (as above.)
103 Dobrin, Arthur (2014, March 17). PowerPoint Makes You Stupid. Psychology Today. Retrieved from http://psychologytoday.com
108 Drummond, Katie (2012, August). The Best Essential Oil for Stress? Prevention. Retrieved from Prevention.com.
108 Lee, Kevan (2014, March 14). The Best Times to Write and Get Ideas, According to Science. Retrieved from http://blog.bufferapp.com
108 Shannon, B.J., Dosenback; R.A., Su; Y.; Vlassenko, A.G.; Larson-Prior, L.J.; Nolan, T. S.; Snyder, A.Z.; Raichle, M.E.(2013, March 1). Journal of Neurophysiology, Volume 109 No. 5, 1444-1456 DOI: 10.1152/jn.00651.201 Retrieved from http://jn.physiology.org
111 Weinschendk, Ph.D., Susan (2013, January 10). Our Minds Wander at Least 30 Percent of the Time. Psychology Today. Retrieved from http://psychologytoday.com
112 Greenfield, Rebecca (2014, July 29). Brainstorming Doesn’t Work: Try This Technique Instead. Fast Company. Retrieved from http://www.fastcompany.com
112 Osborn, Alex (1948). Your Creative Power, Scribner.
112 Lehrer, Jonah (2012, January 30). Groupthink The Brainstorming Myth. The New Yorker. Retrieved from http://www.newyorker.com/magazine
113 Friedman, Ph.D. Ron (2014, November 10). Want to Get More Done? Start Taking Breaks. Psychology Today. Retrieved from http://psychologytoday.com.
116 Sabin, William A. (2010, March 1). The Gregg Reference Manual, Tenth Edition. New York, NY: McGraw-Hill/Irwin.
118 Mayer, Richard E.; Fennell, Sherry; Farmer, Lindsay; Campbell, Julie (2004). University of California, Santa Barbara. A Personalization Effect in Multimedia Learning: Students Learn Better When Words Are in Conversational Style Rather Than Formal Style. Retrieved from http://tecfa.unige.ch/tecfa/teaching/methodo/Mayer2004.pdf
120 Hamilton, John (2013, May 2). Imagine A Flying Pig: How Words Take Shape in the Brain. Retrieved from NPR.com.
124 Blake, Gary and Bly, Robert W. (1992, August 8). The Elements of Business Writing. New York, NY: Collier Books, Macmillan Publishing Company.
135 Medina, John (2009, March 31). Brain Rules: 12 Principles for Surviving and Thriving at Work, Home, and School, Second Edition. Edmonds, Washington: Pear Press.
138 Sabin, William A. (2010, March 1). The Gregg Reference Manual, Tenth Edition. New York, NY: McGraw-Hill/Irwin.