Service Business (SB) 1.0 - 50-70 Hours Per Week, Barely Scraping By, Bullied By Clients, Glorified Freelancer
Let’s talk about SB 1.0. To illustrate this, I’ll use plumbers as an example.
What happens when you order plumbing services?
1. Plumber comes to your house to see what’s wrong
2. Plumber then says “X is wrong, it’ll cost somewhere in this range”
3. Plumber performs the work, then bills you at the end
4. Bill is higher than what you expected
5. Both parties have poor experience
Most service providers operate this way.
Every client is a different project. Every client gets different pricing. Every client gets different deliverables. Billing happens after work is performed. Both parties are left feeling friction and discomfort.
The plumber in this example is working 50-70 hours a week .. feeling burnt out, frustrated, bullied, and unappreciated because he has to clean shit all day and battle on price with every client.
The client on the other hand is feeling cheated and deceived, because the expectation was not set correctly and the price is not what was expected.
Now .. take this scenario and apply to an agency, a freelancer, a consultant, or any type of online service provider.
The SAME thing happens.
They end up working 50-70+ hours a week, barely scraping by, getting burnt out and bullied by clients.
How do you escape this hell? That’s where SB 2.0 comes in ..