Index

A

abbyandme.com, 177, 213, 263, 293, 295, 335, 370, 373, 400

Acer customer service, 414

action buttons, 173

address book, 194, 379–380

Adobe Acrobat portable document file (.pdf), 246, 306

Adobe Photoshop, 263

A: Drive, 16, 17, 407

ads, website, 174, 328

air conditioners, 44

airline tickets, 357–359

align left/right icons, 208

amazon.com, 330

Amazon Kindle, 395–398, 421

American Bar Association, 347

American Council of the Blind, 22

American Foundation for the Blind, 22

America Online (AOL), 70, 414

Android (Droid) phones, 388–389

annualcreditreport.com, 220

antiques websites, 416

anti-spyware software, 229

antivirus software, 411, 414, 418

Apple (company), 418

Apple customer service, 414

Apple Macintosh computer. See Mac

Apple Works document (.cwk), 246, 306

application software. See also specific types

about, 24–25, 418

apps, 384–385, 418

buying considerations, 27, 68–69

cost of, 69

customer service numbers, 414

installing, 25–26

manufacturers and technical support, 414

preinstalled, 60, 67, 92

software “suites,” 197–198

types of, 24, 68

upgrading, 28–29

applications window, icons in, 156–157

apps (applications), 384–385, 418

arrow (cursor)

becoming a hand, 109, 123, 174, 241

changing into I-beam, 109, 123, 203

changing speed settings, 147, 160

flashing vertical line, 202

left-facing, 137

right and left, 109, 140

shape changes and mouse functions, 12, 104, 109, 123

two-ended, 109, 140, 142

up-and-down, 109, 141

arrow keys, 13, 164, 418

ATM PIN, 218

attachments

about, 241, 418

common file formats, 246, 306

opening, 244–245, 412

receiving (downloading), 242–246

safety precautions, 242–243, 412

saving, 244–245

scanning for viruses, 243

sending (uploading), 247–249

too large to open, 245, 250

unrecognized file format, 245–246

AT&T customer service, 414

auction websites, 352–356, 416

audiobooks, 390

B

back arrow, 181

background, changing, 148–149, 161

“backing up” computer, 260–262, 318

back pain, 44

backspace key, 103, 104, 191

banks

giving information to, 222, 361

online banking, 184, 225, 360–362, 363

online registration, 360–361

PIN numbers, 218

Barnes & Noble Nook, 395, 396, 422

batteries

cell phone, 377

digital camera, 264

extending life of, 377

iPod, 392

laptop, 34, 35

wireless keyboard or mouse, 403

Bcc: (blind carbon copy), 191, 239

Better Business Bureau, 347

biddingforgood.com, 353

bid siphoning, 355

bill paying online, 360–362, 363

Bing, 323

bits per second (bps), 418

BlackBerry phones, 385–387, 388

blockbuster.com, 367

blogger.com, 296

blogsearch.google.com, 295–296

blogs (web logs), 295–297, 302, 416, 418

Bluetooth technology, 387, 401, 418

bold type, 207

bookmarks (favorites), 179, 327, 418

“booting up” the computer, 405–407, 418

bridge game websites, 373

brightness control, 107, 117

britannica.com, 333

broadband connection, 418. See also high-speed connections

Brother International customer service, 414

browsers, 172, 418

browsing history, clearing, 338

bug (error or defect), 418

“burning” data, 27–28, 260–262, 318

busy signals, 17, 172

bytes, 15, 16, 418

C

cable (Internet) connection, 17

cables, computer, 18, 97

cameras. See also digital cameras on cell phones, 383

Canon customer service, 414

capital letters, 171, 195

caps lock key, 171, 418

carpal tunnel syndrome, 82

carpeting, computer safety and, 43, 411–412

car websites, 416

“case sensitivity,” 170–171, 325

cats, 43, 44

Cc: (carbon copy), 191

C: Drive. See hard drive (C: Drive)

CDs (compact discs)

about, 25

“burning” data onto, 27–28, 260–262, 318

CD-R, defined, 418

CD-ROM (read-only memory), 151, 418

CD-RW (re-writable), 57, 418

ejecting from drive, 152, 163

inserting into drive, 16, 26, 151–152, 162

installing software from, 25–26

music, listening to, 151–152, 162–163

storing and organizing, 412

transferring data onto, 27–28, 260–262

cell phones, 375–383. See also smartphones

adjusting settings on, 381–382

batteries, 377

Bluetooth technology and, 387, 401

buttons on, 378–379

buying strategies, 376–377

cameras on, 383

etiquette, 389–390

features, 376–377, 381–382

keyboards, 380

looking up phone numbers, 338

making phone calls on, 378–379

on/off button, 378

signal strength, 376

storing phone numbers on, 379–380

styles and sizes, 376–377

text messaging on, 382, 401

using while driving, 389

voicemail on, 380–381

vs. smartphones, 383–384

cellular network signals, 395

center icon, 208

“Certificate of Authenticity,” 102

chairs, 40, 41

chat rooms, 292–294, 418

children, and computer use, 186, 411

circle icon, 109

classifiedads.com, 356

classified websites, 356, 416

click and drag maneuver, 130, 131, 134, 141, 155, 419

click, defined, 419

click, drag, and drop maneuver, 310–311, 318

clip art, 356

close box, 107, 113, 115, 121–122, 123, 125–126, 419

cloud, defined, 419

cnn.com, 370

collapse box, 125, 419

.com (commercial websites), 176

communication

emoticons, 236

shortcuts, 267

software for, 24, 197

community websites, 416

compressed data file (.zip), 246, 306

computer case

“brain” of computer, 14–16

components contained in, 14–15

defined, 419

“on” switch, 100

shapes and sizes, 14

tower case, 14, 40

computer classes, 9

computers. See also specific topics

average length of ownership, 64

backing up, 260–262, 318

benefits of, 7

“booting up,” 405–407, 418

“brains” of, 14–16

“crashing,” 101

customer service numbers, 414

desktop (See desktop computer)

different drives on, 15, 16, 17

“dying,” 101

ergonomic safety tips, 41–42, 44, 96–97

“freezing,” 405, 420

hardware parts, 11–14

laptop (See laptop)

Mac (or Apple) (See Mac)

manufacturers and technical support, 414

modems for, 16–17

new, unpacking, 90–93

on-site installation for, 60

PC (See PC [Personal Computer])

registering, 81

safety precautions, 42–43, 44, 411–412

shopping for (See shopping for computers)

shut down time, 135

standby, or “sleep” mode, 101

taking 15-minute breaks from, 42

“computer” window, icons in, 137–138

connections, on LinkedIn, 291

Consumer Reports, 346

contacts, e-mail, 194

control panel

about, 138–139

date and time, 144–146

firewall status, 217

cookies, on computer, 184, 224–227

copy (editing tool), 419

copying and pasting, 206, 237–238

cords

for dial-up connections, 17, 97

electrical, 18, 82

labeling, 92

missing, 96

Corel Paint Shop, 263

C:DOS prompt, 408–409

costs

of high-speed connections, 71

laptops vs. desktops, 36

online shipping, 343

software, 30, 69

used computer equipment, 77

coupons, online, 351, 363

CPU (central processing unit)

about, 15, 418

cats sleeping on, 44

operating software for, 24

speeds, 57, 76

craigslist.com, 356

“crashing,” 101, 419

credit card information

deleting cookies containing, 184

entering on website checkout pages, 220, 345, 346–347

monitoring, 362

stored on Amazon Kindle, 397

credit cards

establishing online account, 362

expired, cutting up, 220–221

fraudulent use of, 347

making copies of, 220

stolen, filing reports about, 220, 230

credit reports, 220

Ctrl, Alt, Del key function, 405–406

cursor. See also arrow (cursor)

flashing vertical line, 202

vertical line (I-beam), 109, 123, 203

customer service numbers, 346, 414

customerservicenumbers.com, 414

cut (editing tool), 419

cutting and pasting, 204–205

.cwk (Apple Works document), 246, 306

cyberspace, defined, 419

D

database software, 68, 197

date/time, adjusting, 144–146, 150, 158–160

dating websites, 297–301, 302, 416

D: Drive, 16, 26, 138, 151–152, 419

defrag, 315–316

delete key, 104, 118, 191, 405–406

Dell customer service, 414

desks, workspace, 39–41

desktop computer, 419

air circulation around, 100–101

buying considerations, 36

connecting hardware for, 18–20

hardware pieces, 11–14

leaving on, 100–101

new, setting up, 94–97

new, unpacking, 91–93

turning on, 99–100

upgrading hardware, 77–78

vs. laptop, 34–37, 55

desktop (main screen display), 419

changing background on, 148–149, 161

changing screen savers on, 101, 149–150, 161–162

on Mac, 117–118

on PC, 107–108

dial-up connections

about, 17

busy signals, 17, 172

connecting computer to, 95

cost of, 71, 169

hacker threats and, 218

phone cords for, 97

phone jack and modem for, 39

sounds made during dial-up, 173

speed of, 17, 169, 172

digital cameras. See also photos

about, 255

basics of, 256–258

batteries, 264

buying, 256

memory cards for, 255, 256–257, 264

digital certificate, 419

directions and maps, 329–330

discussion groups, online, 292–294

disk cleanup, 313–314

disk defragmenter, 315–316

disk drive, defined, 419

disk error message, 407

disks. See CDs; DVDs; floppy disks

.doc (Microsoft Word document), 246, 306

documentation, for new computer, 90

documents. See also attachments

closing, 202

copying to new computer, 318

deleting, 409

editing, 203–209, 213

folders for, 137

naming, 201

new, creating, 200–201

opening, 202

printing, 211–212, 214

renaming, 318

saving, 203

searching for, 317–318

spell checking, 209–210

domain name extensions, 175–176

domain names, 170, 175, 188, 419

donations, “free,” 327

“don’t” icon, 109

DOS prompt on PC screen, 408–409

double-clicking, 110–111, 122–123, 124, 419

double-clicking, alternative to, 123, 164

download, defined, 419

dpi (dots per inch), 257, 419

driver’s license, 220

driving and talking on phones, 389

Droid (Android) phones, 388–389

drugstore.com, 349

DSL (digital subscriber line), 17, 72

DVD-RW Drive, 57–58

DVDs (digital versatile discs)

about, 25, 419

“burning” data onto, 27–28, 260–262, 318

inserting into drive, 16, 26

installing software from, 25–26

movie rentals, 366–368

storing and organizing, 412

transferring data onto, 27–28, 260–262

“dying,” 101

E

earbuds, 395

EarthLink customer service, 414

eBay, 353

e-cards, 241

editing photos, 262–263

editing text, 203–209

E: Drive, 16, 138, 419

educational websites (.edu), 176

education software, 24, 68

.edu (educational websites), 176

electrical cords, 18, 82

electrical outlets, 39

electricity, static, from carpets, 411–412

e-mail addresses, 419

for contacts (address book), 194

different parts of, 170, 188

for LinkedIn, 290

looking up, 338

secondary, establishing, 222–223, 234

e-mail (electronic mail), 419. See also attachments, 241–249, 412

description of, 7

e-mail services for, 72

establishing account, 188

etiquette, 195, 234–236

false identities and, 235

forwarding, 193–194, 236–239

free websites, 416

inserting web links into, 239–241

junk mail, 195–196, 222–224

lack of anonymity and, 235

old, deleting, 194

phishing, 221–222

printing, 192

replying to, 193

retrieving, 191–192

safety precautions, 236–239, 242–243, 249, 412–413

sending, 187–196

spell-checking, 196

storing, 249

web-based services, 233–234

work accounts, 236

writing, 189–191

emoticons, 236, 419–420

encryption, 346–347, 420

encyclopedias, online, 333–334

end task, 406

enter key, 13–14, 420

entertainment

gaming websites, 371–374

movies, 364–368

recommended websites, 416

TV shows, 368–371

video clips (YouTube), 370–371

entertainment software, 24, 68

Entourage, 234

epicurious.com, 335

Epson customer service, 414

Equifax, 220

e-readers, 395–398, 401, 420

ergonomic safety tips, 41–42, 44, 96–97

error messages

defined, 420

on Mac computers, 409

non-system disk or disk error, 407

while accessing web pages, 180

while signing on to e-mail, 173

writing down message, 406

escape key, 123, 405

espn.com, 335, 372

Ethernet cables, 229

Ethernet ports, 58, 77, 420

e-tickets (electronic tickets), 9, 358

evite.com, 241

ew.com, 372

expedia.com, 358

Experian, 220

extended warranties, 59, 62, 79–81

external keyboard, for laptops, 37

external modems, 420

external monitor, for laptops, 37

external mouse, for laptop, 37, 135

eyestrain, 41, 42

F

Facebook

about, 273–275, 420

archived information stored on, 302

compared with Twitter, 284–285

features, 275, 281–282

“friends” on, 274, 280, 281

how it works, 276–278

for the iPad, 399

limiting visits to, 289–290

privacy settings, 278, 279

searching for people on, 329

family websites, 416

fandango.com, 365

favorites (bookmarks), 179, 327, 418

Federal Trade Commission, 347

#FF (Follow Friday), 287

files. See also attachments; documents

about, 305, 420

closing, 202

copying to new computer, 318

deleting, 311–312, 409

file name suffixes or extensions, 246, 305–306

moving into folders, 310–311

names, 201, 305, 309

never to alter or delete, 312–313

new, creating, 200

opening, 202

renaming, 309

retrieving from trash, 312

saving, 203

searching for, 317–318

vs. folders, 306

finance websites, 416

financial management software, 24, 68, 414

Firefox, 226, 404

firewalls, 184, 215–218, 420

flash drive, 318

flashing vertical line (cursor), 202

flickr.com, 263, 264

flights.com, 358

floppy disks, 16, 17, 25, 260, 407, 420

fodors.com, 357

folders

creating, 307–309

creating systems for, 306–307

deleting, 311–312, 409

moving files into, 310–311

moving into existing folders, 310–311

moving onto Desktop, 318

new, accessing, 126–127

renaming, 309

retrieving from trash, 312

vs. files, 306

followers, on Twitter, 283, 286

fonts (typefaces), 208–209, 420

Food and Drug Administration, 349

foodnetwork.com, 335

food-related websites, 335, 416

footrests, 41

force quit, 406

forums, online, 292–294, 420

4G connections, 395

fragmenting, 315–316

freecycle.org, 356–357

freerice.com, 327

free stuff, 356–357

“freezing,” defined, 405, 420

frommers.com, 357

function keys, 13–14, 420

fun(ny) websites, 416

G

Gameboys, 373–374

gaming websites, 371–372, 374

gigabyte (GB), 16, 420

gigahertz, 15

glasses, prescription, 42

gmail.com, 188, 234, 414

golf.com, 335

good deeds websites, 416

Google search engine, 180–182, 323

.gov (government websites), 176

graphic or image file (.jpg), 246, 306

graphics software, 24, 68, 197

greeting card websites, 416

grocery shopping websites, 417

Groupon, 363

H

hackers, 216, 229, 420

hand strain, 105

hand with index finger icon, 109, 123, 174, 241

hard boot, 407, 420

hard drive (C: Drive)

about, 15, 137, 420

additional, buying, 401

size, 57, 77

window, on Mac, 153–155

hardware. See also specific types

connecting, 18–20

defined, 420

specific types of, 11–14

upgrading, 77–78

hashtag symbol (#), 286, 420

health information websites, 331–332, 417

hertz, 15, 421

Hewlett Packard customer service, 414

highlighting text, 204, 205, 237–238

high-speed connections

advantages of, 17, 172

DSL (digital subscriber line), 17, 72

installing equipment for, 39, 70, 169–170

history websites, 417

hoaxbusters.org, 237

hobby websites, 335

home page, 173–174, 177, 185, 186, 421

hotels.com, 357

hotmail.com, 188, 234, 414

hotspots, 183, 421

hourglass icon, 102, 109

household websites, 417

http (hypertext transfer protocol), 175, 421

https, 184, 346

Huffington Post, 295

hulu.com, 368

I

I-beam, 109, 123, 203, 421

IBM customer service, 414

IBM PC (IBM Personal Computer), 47

icons

align left/right, 208

in applications window, 156–157

center, 208

circle, 109

in “computer” window, 137–138

defined, 107–108, 421

“don’t,” 109

function, 109, 123

hand with index finger, 109, 123, 174, 241

hourglass, 102, 109

list of, for mouse functions, 109, 123

opening without double-clicking, 164

print, 212

for software programs, 306

spinning circle, 102

underline, 207

identity (ID), for websites, 347

identity theft, 219–221, 230, 273

imdb.com, 335

inbox, 191–192

information

backing up, 27–28, 260–262, 318

copying to new computer, 318

on the Internet, 4–5

sharing, on Facebook, 275

information superhighway, 421

insert key, 213

installing, defined, 421

instant messaging (IM), 266–267, 421

instruction manuals, 99

insurance, travel, 359

internal modems, 17, 421

Internet. See also Internet connections; websites

description of, 4–5, 421

examples of searches on, 5–6

optimizing searches on, 321–338

safety considerations, 228

search history, clearing, 228

temporary internet files, 226

vs. World Wide Web, 8

Internet connections, 17. See also dial-up connections; high-speed connections

Internet Explorer, 226, 227, 404

Internet Service Provider (ISP)

choosing, 168–169

customer service phone numbers, 169

defined, 421

Home Page, 173–174

routers provided by, 218

setting up connection, 39, 70, 169–170

iPads, 398–400

iPhones, 387–388, 389

iPhoto, 263

iPods

about, 390

batteries, 392

earbuds for, 395

features, 390–391

how it works, 394

iPod Touch, 388

speakers for, 395

syncing with iTunes, 393–394

transferring music from iTunes, 393–394

italicized type, 207

iTunes

about, 391

buying TV shows from, 369

downloading music from, 393–394

downloading software to computer, 391–393

for playing music on Mac, 162–163

syncing with, 393–394

J

jokeaday.com, 372

.jpg (graphic or image file), 246, 306

junk mail, 195–196, 222–224

K

kayak.com, 358

keyboards, cell phone, 380

keyboards, computer

about, 13–14, 421

external, for laptops, 37

freezing up, 405

placement of, 42

shortcuts, 22, 426

test-driving, 59

troubleshooting, 403, 405

for visually impaired, 22

wireless, 13, 403

wrist rest for, 82

keys (on keyboard)

alternate (alt), 405–406

arrow, 13, 164, 418

backspace, 103, 104, 191

caps lock, 171, 418

control (ctrl), 405–406

delete (del), 104, 118, 191, 405–406

enter, 13–14, 420

escape (esc), 123, 405

function, 13–14, 420

insert, 213

return, 13–14, 420

shift, 102–103, 423

Keytronics customer service, 414

Kindle, 395–398, 421

Klondike (card game), 127

L

laptop

air circulation under, 101

batteries, 34, 35

buying considerations, 36

defined, 421

external peripherals for, 37, 135

fragile screen on, 94

hardware, 11–14

keeping powered on, 101

mouse types for, 36

new, setting up, 94

new, unpacking, 91

“on” switch, 100

ports on, 19

sizes and weights, 34, 35

space saving appeal, 35, 37

top manufacturers, 65

upgrading hardware for, 78

vs. desktop computer, 34–37, 55

wired Internet connections, 229

wireless connections, 17, 229

left-handed mouse, 95, 146, 147

letters, underlined, 114

LinkedIn, 290–292, 399, 421

links

about, 178, 421

clicking on, 327

embedded in e-mails, 239–241

embedded in tweets, 284

noticeable, on websites, 325–326

sponsored, 327

liquids, near computers, 43, 411

livejournal.com, 296

llbean.com, 341–346

login name, 421. See also user name

login password, 421. See also passwords

log off, 133, 421

log on, 421

lonelyplanet.com, 357

M

Mac

Apple ID, 116

Apple Mail, 234

backing up information on, 261–262

buying, from Apple store, 51

checking for firewall on, 217

click and drag maneuver, 134

creating folder on, 308–309

desktop on, 117–118

error messages, 409

initial setup, 115–117

keyboard shortcuts, 426

manipulating mouse on, 118–132

opening folder on, 134

operating system on, 136–163

operating system updates, 317

pros and cons, 49

restarting, 409

routine maintenance, 313

shutting down, 133, 134

soft boot, 406–407

startup screen, 116

vs. PC, 48–51

window parts on, 124–126

Macintosh computer. See Mac

MacWarehouse customer service, 414

Mac Zone customer service, 414

magazine websites, 417

magnets, near computer, 43, 411

mail order purchases, 81

manuals, instruction, 99

mapquest.com, 329–330

maps and directions, 329–330

maximize box, 113–114, 140, 422

mayoclinic.com, 331–332

McAfee customer service, 414

medical information, 331–332

medication, prescription, 349

megabyte (MB), 16, 422

megahertz (MHz), 15, 422

memory. See hard drive; RAM

memory card reader, 257

memory cards, 255, 256–257, 264

menu bar, 113, 198–200, 210–211, 422

menu box, 112

message boards, online, 292–294

metacritic.com, 366

Microsoft, 48. See also Windows (Microsoft)

customer service, 413

Digital Image Suite, 263

Excel spreadsheet (.xls or .xlsx), 246, 306

Office, 30

operating system updates, 316–317

Outlook, 234

PowerPoint Presentation (.ppt), 246, 306

Word, 69, 197, 198, 213–214

Word 2010, 199

Word document (.doc or .docx), 246, 306

minimize box, 113, 115, 422

modems

about, 16–17, 422

external, 419, 420

internal, 17, 421

speed measurements, 77

troubleshooting, 404

money-back guarantee, 59, 62

monitor

about, 12, 422

brightness control, 107, 117

external, for laptops, 37

freezing up, 405

“on” switch, 99–100

placement of, 41

size, 57

troubleshooting, 403, 405

turning off, 135

mouse

about, 12–13, 422

buttons, defined, 422

click and drag maneuver, 130, 131, 134, 141, 155, 419

click, drag, and drop maneuver, 310–311, 318

customizing, 146–147, 160

desk space for, 135

double-clicking, 110–111, 122–123, 124, 419

double-clicking, alternative to, 123, 164

external, for laptop, 37, 135

freezing up, 405

function icons, 109, 123

on laptop, 36

learning to use, 104–115, 118–132

for left-handed people, 95, 146, 147

Parkinson’s disease and, 22

positioning hand on, 95

practice exercises, 110–115, 123–124, 126–127

reversing functions on, 147

right-click features, 111, 147, 261, 423

scrolling without, 164

single-clicking, 110, 120, 122–123, 124, 419

troubleshooting, 403, 405

types of, 58–59

wireless, 13, 403

mouse arrow. See arrow (cursor)

mouse pad, 83, 104, 422

moviefone.com, 365

movies

buying from iTunes, 393

buying movie tickets online, 364–365

DVD rentals, 366–368

on iPod, 390

live streaming, 368

online databases, 335

watching on computer, 366–368

.mov (Quick Time movie), 246, 306

music

buying from iTunes, 393

on iPhone, 388

on iPod, 390, 393–394

on iPod Touch, 388

playing on computer, 151–152, 162–163

m-w.com, 335

mysimon.com, 350

N

netbooks, 37, 422

netflix.com, 366–368

netiquette, defined, 422

.net (network business websites), 176

newbie, defined, 422

newspapers, online, 372

news, up-to-the-minute, 370

news websites, 417

nonprofit websites (.org), 176

Nook, 395, 396, 422

notebook computer. See laptop

Notepad, 197

notifications, Facebook, 277

nytimes.com, 372

O

Omidyar, Pierre, 353

123greetings.com, 241

123people.com, 329

online services. See also Internet Service Provider (ISP)

busy signals, 17, 172

choosing, 168–169

customer service numbers, 414

error messages, 173

free trial period, 168

offering virus scanning with attachments, 412

signing on and off, 171–172

software, 70–71

oovoo.com, 269

operating software

about, 24, 422

preinstalled, 60, 66, 67, 92

updating, 316–317, 409

upgrading, 28–29

operating system

on Mac, 48, 136–163

on PC, 48, 136–152

updates, 316–317, 409

orbitz.com, 358

organization software, 24, 68

organizing file folders

creating new folder, 307–309

deleting folders, 311–312

files never to alter or delete, 312–313

files vs. folders, 304–307

finding lost files, 317–318

moving files or folders into existing folders, 310–311, 318

moving files to new computer, 318

moving folders onto Desktop, 318

renaming file or folder, 309

retrieving files and folders from trash, 312

routine computer maintenance, 313–317

.org (nonprofit websites), 176

oxforddictionaries.com, 335

P

padlock, on browser window, 346

Parkinson’s disease, 22

passwords

choosing, 170, 171, 218–219

Facebook, 276

for initial computer setup, 103, 116–117

LinkedIn, 290

login, defined, 421

privacy considerations, 184

safety precautions, 218

Skype, 270

Twitter, 285

website registration, 347

writing down, 294

paste, defined, 422

patch, defined, 422

PayPal, 356

PBKC (“problem between keyboard and chair”), 164

PC and Mac Connection customer service, 414

PC compatible, defined, 422

PC (Personal Computer)

accessing Solitaire on, 134

backing up information on, 260–261

checking for firewall on, 217

creating folder on, 307–308

DOS prompt on PC screen, 408–409

initial setup, 101–103

keyboard shortcuts, 426

manipulating mouse on, 104–115

Microsoft system updates, 316–317

“Microsoft Windows Startup Menu” on, 408

operating system on, 136–152

origins of, 47

pros and cons, 49

restarting, 408–409

routine maintenance, 313–317

shutting down, 133, 134

soft boot, 405–407

vs. Mac, 48–51

window parts on, 113–115

writing down make and model, 413

.pdf (Adobe Acrobat portable document file), 246, 306

Peachtree customer service, 414

people.com, 372

people, searching for

on Facebook, 275, 280

on Internet, 328–329

recommended websites for, 329, 416

people.yahoo.com, 329

peripherals. See also specific types

about, 19, 422

compatibility of, 62, 93

personal computer, defined, 422

phishing, 221–222, 423

phone. See telephone

photo printers, 63

photos

backing up, 260

copying to new computer, 318

editing software, 262–263

on Facebook, 275, 280, 302

for Facebook profile, 280

on iPod, 390

for online dating sites, 298, 300

pixels and, 257–258

renaming, 258–259

saving to websites, 263, 264

scanned, 264

searching, on Internet, 324–325

taken by cell phones, 383

transferring to computer, 256–257

uploading to websites, 263, 264

websites, 417

picasa.com, 264

pirated software, 30, 423

pixels, 257–258, 423

PlayStation, 373–374

podcasts, 390, 393

pointer (cursor), 12, 423. See also arrow (cursor)

ports. See also specific types

about, 18–19, 423

examining, 93

on Mac and PC, 49

post, defined, 423

posture, 40, 44

ppi (pixels per inch), 257, 423

.ppt (Microsoft Power Point Presentation), 246, 306

prescription medication, 349

pricegrabber.com, 350

printer

about, 19, 423

customer service numbers, 414

manufacturers and technical support, 414

multi-featured, 20

“on” switch, 100

photo printers, 63

stopping print jobs, 409–410

styles and sizes, 19–20, 63

Test-Drive Form for, 60–62

turning off, 135

used, buying, 77

wireless, 13

print icon, 212

print window, 211–212

privacy

Facebook settings, 278, 279

social networking sites and, 278, 297

Product ID, 102

Product Key, 102

profiles

defined, 423

Facebook, 276, 280

LinkedIn, 290–291

for online dating sites, 298, 300

Twitter, 285

programs. See also software

accessing, on PC, 111–113

punctuation, in file names, 305

Q

QR code, 387, 423

Questions & Answers

arranging workspace, 44

buying computers, 64–65, 86

cell phones, e-readers, and tablets, 401

computer hardware, 22

computer safety, 228–230

desktops vs. laptops, 37

digital cameras and photos, 264

e-mail, 249–250

entertainment websites, 373–374

Internet searches, 338

introduction to computers, 8–9

Mac vs. PC, 51

online services, 72

operating system, 164

organization tools, 317–318

sending e-mail, 196

setting up computer, 97

shopping and banking online, 363

social networking, 302–303

software, 30

surfing the net, 185–186

turning off computer, 135

word processing, 213–214

Quicken customer service, 414

quick response code. See QR code

Quick Time movie (.mov), 246, 306

R

RAM (random access memory), 15, 57, 76, 423

Reader (Sony), 395, 396

rebates, 80

recipe websites, 335

Recycle Bin, 311, 312

red circle box, 120–122

refdesk.com, 335–336, 338

registration cards, 93

repair, mail-in, 80

repair, on-site, 60, 62, 80

reply vs. reply all, 193

research websites, 417

resolution measurements, 254, 256, 423

restore box, 114, 140

return key, 13–14, 420

return policies, 85

reversephonedirectory.com, 328

rhymezone.com, 335

right-click, 111, 147, 261, 423

ringtones, 390

round spinning ball, 116, 123, 158

routers, 218, 423

S

Safari, 226, 227, 404

safe mode, 408

safeshopping.org, 347

salespeople, working with, 83–85, 86

scanner

about, 20, 251–252, 423

installing software for, 252

scanning instructions, 252–255

science websites, 417

screen savers, 101, 149–150, 161–162

scrolling

with scroll bar, 139, 142–144, 156–157, 423

with scroll box, 143, 157, 423

without mouse, 164

search engines

about, 180, 321–323, 423

internal, 330, 341

recommended websites, 321, 417

shopping-related, 350–351

typing search terms, 180–182

searches. See also search engines

case sensitivity, 325

choosing keywords, 323–324

choosing letters, 325

clearing browsing history, 338

encyclopedic, 333–334

example of, 325–327

excluding words from, 324

guessing website addresses, 336–337

homework assignment, 337

interesting websites, 334–336

maps and directions, 329–330

medical information, 331–332

optimizing, 321–338

reverse phone lookup, 328–329

in sentence form, 325

using exact phrase, 324

your own name, 324–325

zip codes, 329

secondlife.com, 372

seniors websites, 417

serial numbers, 91–93

“server not responding” message, 404

shca.org (Siberian Husky Club of America), 335

shift keys, 102–103, 423

“shills,” 355

shipping costs, 343

shopping.com, 350

shopping for computers

accessories, 82–83

new equipment, 78–86

test-driving, before buying, 9, 52–65

used equipment, 75–78, 86

working with salespeople, 83–85, 86

shopping online, 339–359

advantages of, 340

auction websites, 352–356

basic procedures for, 341–346, 349–350

free stuff, 356–357

group coupon discounts, 363

practicing restraint, 362–363

prescription medication, 349

price comparisons, 350–351

recommended websites, 417

registration process, 343–344, 347–348

safety considerations, 346–347

store policies, 341, 363

travel arrangements, 357–359

shopzilla.com, 350

shut down, 133

shutterbug.com, 263

@sign, in tweets, 286

SIM cards, 380

size box, 125, 155

skepter.com, 356

skyauction.com, 353

Skype, 269–272, 399, 424

“sleep” or standby mode, 101

smartphones, 383–389, 424

adding apps to, 384–385

Android (Droid), 388–389

BlackBerry phones, 385–387, 388

Bluetooth technology, 387, 401

buying advice, 383

driving and, 389

etiquette, 389–390

features on, 384–385

iPhones, 387–388, 389

online information about, 389

syncing information on, 386–387

vs. cell phones, 383–384

SMS (short message service), 401, 424

snail mail, defined, 424

social networking

about, 272–273, 424

blogs, 295–297

dating websites, 297–301

Facebook, 273–282, 399

future of, 301

LinkedIn, 290–292, 399

list of sites, 301

message boards and discussion groups, 292–294

privacy issues, 297

safety precautions, 273, 300–301

Twitter, 283–290, 399

Social Security numbers, 184, 218, 219–220, 273, 361

soft boot, 405–407, 424

software

about, 23

application (See application software)

bundled, 67

buying considerations, 29

cost of, 30

customer service numbers, 414

for Mac to run PC applications, 48

manufacturers and technical support, 414

operating (See operating software)

pirated, 30, 423

registering, 28

store-installed, 30

trial versions, 67

on used computers, 76

Solitaire

accessing, on PC, 134

how to play, 128–132

opening, on Mac, 128

playing on PC, 111–113

versions of, 127

Sony PlayStation, 373–374

Sony Reader, 395, 396

sound file (.wav), 246, 306

spam, 195–196, 222–224, 424

speakers

computer, 58, 152, 368

iPod, 395

turning off, 135

spell checking, 209–210

spinning circle icon, 102

spinning round ball, 116, 123, 158

sports websites, 335, 372, 417

spreadsheet software, 197

spyware, 229, 424

SSL (Secure Sockets Layer), 346, 424

standby, or “sleep” mode, 101

start button, 111

start menu, 111

“Startup Menu” on PC screen, 408

static electricity, 411–412

storage space, in work area, 43

styluses, 385

support

technical, 59–60, 79, 173, 403, 413, 414

toll-free, 62

surfing the net, defined, 424

surge protector, 82, 96, 424

switchboard.com, 329

Symantec customer service, 414

syncing information, 386–387, 393–394

system preferences window, 158–160, 161–162, 217

T

tablets, 398–400, 401, 424

task bar, 150–151, 164, 424

task manager, 406

technical support, 59–60, 79, 173, 403, 413, 414

telephone lines, 17, 97

telephone numbers

customer service, 346, 414

searching names associated with, 328–329

storing on cell phones, 379–380

televisions, as computer monitors, 22

television shows

buying, from iTunes, 369, 393

on iPod, 390

live streaming, 368

watching for free, 368

temporary internet files, 226

Test-Drive Form, 56–62

preinstalled software, 60

printer, 60–62

saving, 90, 413

support and warranties, 59–60

system information on, 56–59

text

changing look of, 207–209

copying and pasting, 206, 237–238

copy tool, 419

cut (editing tool), 419

cutting and pasting, 204–205

editing, 203–209

highlighting, 204, 205

pasting, 422

typing shortcuts, 267

text box, 170, 323

Text Edit software, 197

text messages, 382, 401, 424

theonion.com, 372

3G connections, 395

time/date, adjusting, 144–146, 150, 158–160

time-travel.com, 335

title bar, 113, 124, 424

Toolbar, 198–200, 210, 213

Toshiba customer service, 414

touch pad/point, 36, 104, 106, 120, 424

touchscreen, 388, 424

tower case, 14, 40

toysoldiersgallery.com, 335

trackball, 104, 106, 424

trackpad, 160

Trans Union, 220

Trash folder, 311, 312

travelocity.com, 358

travel websites, 357–359, 417

tweets, on Twitter, 283, 284–285, 286, 302–303, 424

Twitter, 283–290

about, 283, 424–425

compared with Facebook, 284–285

for the iPad, 399

limiting visits to, 289–290

lingo, 286–287

privacy settings, 302–303

sample page, 284–285

setting up, 285

website features, 288–289

typewriters, 24

typing

on cell phones, 380, 382

mistakes, fixing, 103, 191

shortcuts, 267

skills, 14, 103

text messages, 382

U

uBid.com, 353

underline icon, 207

updates, 316–317, 409

upgrading hardware, 28–29, 425

upgrading software, 28–29, 425

upload, defined, 425

URL (uniform resource locator), 287, 425

usatoday.com, 372

USB (Universal Serial Bus) cables, 50

defined, 425

flash drive, 318

ports, 58

user name

for discussion groups, 294

for e-mail, 170, 171, 188

for Facebook, 276

login name, defined, 421

for Skype, 270

for Twitter, 284, 285

usfigureskating.com, 335

V

video calls, 268–272

video clips, 370–371, 390

viruses

defined, 425

scanning for, 243, 412

virus protection software, 412, 414, 418

visually impaired, 22

voicemail, 380–381

volume controls, 152, 163

W

wallpaper, 148–149, 161

warranties

on computers, 59

extended, 59, 62, 79–81

on printer, 62

.wav (sound file), 246, 306

webcams, 20, 268, 425

webopedia.com, 221

web page, defined, 174, 175, 425

websites

accessing, 176–177

addresses, 175–176

basic elements, 175

bookmarking, 179, 327

clicking links in, 178

copying links into e-mails, 239–241

customer service numbers, 346

description of, 4–5

guessing addresses, 336–337

moving around, 178

printing pages from, 182–183

recommended sites, 322, 334–336, 416–417

registering with, 343–344

returning to home page on, 330

search history, clearing, 228

“server not responding” message, 404

typing without “www,” 323

welcome page. See home page

WEP (wired equivalent privacy), 184

whitepages.com, 329

wi-fi (wireless fidelity)

about, 183–185, 425

e-readers and, 395

at home, 39

on laptops, 17, 229

safety precautions, 183–184

wireless hot spots, 184

Wii, 373–374

wikipedia.com, 333–334

window (main screen display)

adjusting size, 139–141, 154–155

defined, 425

on Mac, learning parts of, 124–126

opening, on Mac, 120–121

on PC, learning parts of, 113–115

windows, computers placed near, 42

Windows (Microsoft)

“Certificate of Authenticity,” 102

“Classic View,” 103

operating system updates, 316–317

“Startup Menu” on PC screen, 408

Windows 7, 48, 102

Windows 95, 48

Windows 2000, 103

Windows Vista, 76, 102, 103, 425

Windows XP, 103, 425

wired.com, 372

wireless fidelity. See wi-fi

wireless network card, 58

WordPad, 197

wordpress.com, 296

word processing

choosing, note about, 69

introduction to, 197–214

manufacturers and technical support, 414

Menu Bar, 198–200, 210–211

opening program, 198

software for, 24, 67, 68, 197

Toolbar, 198–200, 210, 213

tutorial (Help), 198, 209, 213–214

workspace

choosing place for, 38–39

computer desks, 39–41

ergonomic safety tips, 41–42, 96–97

setting up, and safety precautions, 42–44

storage space, 43

World Wide Web (www), 8, 167, 175, 425

worm, defined, 425

WPA (wi-fi protected access), 184, 425

wrist pad, 82, 425

X

Xbox, 373–374

.xls (Microsoft Excel spreadsheet), 246, 306

Y

yahoo.com, 188, 234, 243, 323, 414

YouTube.com, 370–371

Z

zip codes, 329

.zip (compressed data file), 246, 306

Zones customer service, 414

zoom box, 125, 154–155, 425