The index that appeared in the print version of this title was intentionally removed from the eBook. Please use the search function on your eReading device to search for terms of interest. For your reference, the terms that appear in the print index are listed below.
A
abuses by eBayers. See also blocking eBayers; deadbeats
accessibility policy
account limits
Account tab
AdChoice
Akrish, Ben
antivirus software
application programming interfaces (APIs)
arbitrage
arbitration
aspirational products
auction-style listings
authentication and grading services
B
Best Match
Best Offer
bidding abuses. See also blocking eBayers; deadbeats
bids, cancelling
blocking eBayers. See also abuses by eBayers
blue door icon. See also eBay stores
Boolean search operators
branding
broken items
bulk actions
bulk pricing
business plans. See also planning your business
buyer/seller remorse
C
challenges, handling. See also communicating with buyers
charitable giving
classified ads
codeless coupons
collectible cars
collectors
commodity items
communicating with buyers. See also challenges, handling; customer service
basics
best practices
buyers wanting to renegotiate
buyer/seller feedback
customer service communication
customers who haven’t paid
responding to urgent questions
Community profile. See also eBay Community
condition of product
consignment relationships
cookies
copyright claims
corporations
counteroffers
cross-border shipping
customer service. See also challenges, handling; communicating with buyers
customs declaration forms
cyber security
D
damaged goods
deadbeats. See also abuses by eBayers
deal-sleuthing apps
delegating
detailed seller ratings (DSRs)
DHL shipping
dimensions and weight
discounts
dishonesty
disputes
domestic shipping options
Doria, Sam
drop-shipping
DSRs (detailed seller ratings)
duplicate listings
duty dodgers
E
EAN (European Article Number)
eBay arbitrage
eBay Community
eBay for Charity
eBay Messages
eBay Stores
about
categories
email marketing
levels of stores
listing frame
naming
out of office/vacation settings
promotional offers
Promotions Manager
subscriber benefits
users and permissions
email marketing
employee quality assurance
Employer Identification Number (EIN)
employing people
encryption
expanding operations
extortion, feedback
F
family as employees
Fast ‘N Free logo
FedEx shipping
fee avoidance
feedback
feedback scores
fees
financial record keeping
fixed-price listings
floor models
found items and freebies
fulfillment warehouses
G
Global Auto Parts
Global Shipping Program
Global Trade Item Number (GTIN)
Golden Rules of eBay businesses
H
Hallada, Todd and Tom
hiring employees
history of eBay
I
images of products
incognito browsing
income taxes
independent contractors
insertion fees
insuring shipments
intellectual property infringement
International Article Number
international shipping
international site visibility
International Standard Book Number (ISBN)
International Standard Delivery
inventory management
Item Location
item not as described claims
item not received claims
item specifics
K
Korb, Brad
L
late payments
legal structures
limited liability companies (LLCs)
listing categories
listing formats
listing frame
listing types
listings management
account limits for
Account tab for
blocking bidders
bulk actions
buyer/seller remorse
canceling bids
eBay Messages for
ending listings early
mobile app for
offers on listings
promotional offers and
repeating listings
revising active listings
Seller Hub for
sold items
unsold items
watchlist for
listings setup
duration of listings
eBay for Charity
Item Location
item specifics
listing format and pricing
Make Offer feature
payment methods
private listings
product categories
product condition
product descriptions
product variations
promoted listings
sales tax
scheduling listings
shipping
volume discounts
locating your business
logistics companies
luxury products
M
Macris, John
Madison Freewheel Bicycle Cooperative
mail forwarding services
Make Offer feature
malware detection software
managing listings. See listings management
manufacturer’s part number (MPN)
markdown sale events
market research
market trends identification
Mass Editor
McCloskey, Elijah
Media Mail Service
MIND (Messaging, Input, Navigation and Design)
minors
missing goods
mission statements, \ mobile app
Motors vehicle listings
MPN (manufacturer’s part number)
multiple eBay accounts
N
naming your business
necessity items
networking
niches
non-receipt claims
notice fees
O
OATMEAL (Accessibility Testing Methods for Experts And Layfolk)
offers on listings
optimism
order-size discounts
out of office/vacation settings
outlet stores
oversaturated markets
P
packing advice
padlock graphic
parcel locker services
partnerships
passwords
paying staff
payment methods
PayPal
peer-to-peer support
Philadelphia Candies
phishing emails
phony buyer returns
photography tips
piecework
pinpointing product value
PIXLBasket
planning your business
business plans
considerations in
determining a legal structure
finding your niche
inventory management
preparing products for listing
recordkeeping
tools and equipment needed
policies
post office boxes
precious or pricey cargo
Premier Shipping and Fulfillment
preparing products for listing
price research
privacy considerations
privacy policy
private listings
product categories
product condition
product descriptions
product sourcing
product value
product variations
prohibited items
promoted listings
promotional offers
Promotions Manager
proof of insurance
protections
Q
QR codes
accepted payments policy
eBay Community
eBay Fees Page
eBay Motors Checklist
eBay Site Map
eBay Store selling fees page
eBay’s Photo Tips
Global Shipping Program
independent contractor vs. employee
item condition by category
mobile app for Android devices
mobile app for iOS devices
Optimizing Your Listings for Best Match
PayPal Fees Page
prohibited and restricted items
revise a listing policy
sales tax exemption for eBay purchases
SBA business plan writing guide
Selling with Classified Ads
USPS free co-branded mailboxes
Vehicle Purchase Protection
VeRO’s Notice of Claimed Infringement Form
QuickBooks
R
recordkeeping
recycled shipping supplies
Registered Mail
registering as a seller
remorse, buyer/seller
renegotiation
rental space
researching products and pricing
reserve prices
Resolution Center
restricted items
retail arbitrage
retailer specials
returns
S
sales tax
SBA business plan guide
scalable rental space
search operators
Second Chance Offers
second-hand merchandise
security
security certificates
Seller Hub
seller protection
seller/buyer feedback
seller/buyer remorse
selling formats
Selling Manager Pro
Send an Offer buttons
setting up listings. See listings setup
Shine Awards
shipping
buyer disputes
choosing shipping methods
cross-border/international
dimensions and weight
domestic
financial considerations
flat-rate
free
handling delicate or fragile items
incorrect shipments
insuring shipments
media shipments. See Media Mail Service
packing advice
precious cargo
preventing errors and mishaps
shipping service options
tracking shipments
shipping discounts
shipping exclusions
shipping labels
shipping records
shipping supplies
Shopular
shrinkage
Small Business Administration (SBA) business plan guide
sold items
sole proprietorship
sourcing items to sell
arbitrage and
categories of items
consignment relationships
drop-shipping
found items and freebies
less-than-perfect goods
market trends identification
outlet stores for
relationship building when
research and market testing
retailer specials for
second-hand goods
sourcing opportunities
well-established dealers and
spam
spoof emails and websites
squeaky wheels
state taxes
stock images
storage space
subscriber benefits, eBay Stores
success traits, seller
successful listing fees
Sugawara, Bonnie
supervising employees
T
tax advisors
tax preparation
taxes
1099-K form
Terapeak research tool
threats
time management
titles, listing
trademark claims
Transport Layer Security (TLS)
ros Sports Collectibles, LLC
two-category listings
U
Universal Product Code (UPC)
unpaid item cases
UPS shipping
used goods
User Agreement
user IDs
users and permissions
USPS shipping
V
vacation/out of office settings
vehicle listings
Vehicle Purchase Protection
Verified Rights Owner (VeRO) infringement
volume discounts
W
watchlist
weight and dimensions