Index

Numbers

24-volt flowchart

30 amp rating, for dryer wiring and electric cords

120-volt flowchart

240-volt flowchart

240-volt receptacles

A

A (amperes). See amperage

AC (alternating current)

bridge rectifier converting AC to DC

defined

flowcharts

reading AC voltage scale

types of electric current

accumulators

ACH (air charges per hour), in sizing dehumidifiers

ACs (air conditioners)

airflow patterns in

comparing refrigerators or freezers with

EnergyGuide label and

Friedrich error/fault code

General Electric and Hotpoint error/fault codes for

grounding mandatory for

overview of

principles of. See air conditioning/refrigeration principles

R-22 refrigerant for

safety precautions

sizing room air conditioners

Whirlpool error/fault codes for

ADC (adaptive defrost control)

adjusting defrost intervals

repairing refrigerators

wiring schematics for

adjustable orifice, types of gas orifices

adjustable wrenches, in toolkit

Admiral error/fault codes, for ovens and ranges

advertising, customer satisfaction as

agitator, in top-loading washer

clutch issues

diagnostic flowchart for agitation problem

lid switch and

operation of

symptom diagnosis

transmission issues

AHAM (Association of Home Appliance Manufacturers)

air blowers, in dishwashers

air conditioners. See ACs (air conditioners)

air conditioning/refrigeration principles

additional components

comparing air conditioners with refrigerators or freezers

compressor relays

compressor thermal protectors

compressors

condenser coils

diagnosing sealed systems

evaporator coils

heat as form of energy

introduction to

law of thermodynamics and

metering devices

methods of heat transfer

protecting the ozone layer and

refrigerants

refrigeration cycle

safety and

states of matter and

air dry cycle

in electric dryers

in gas dryers

air filters

maintaining dehumidifiers

maintaining room air conditioners

air flow

in electric dryers

in gas dryers

ice makers and

in refrigeration

air pressure, negative air pressure impacting gas water heaters

air shutters, for gas burners

defined

flame adjustment and

location of

overview of

air supply, for gas burners

flame appearance and

flame lifting and

flame with yellow tips

overview of

aldehyde

allen wrenches

defined

in toolkit

alternating current. See AC (alternating current)

altitude, burner orifice sizes at high altitude

aluminum dishware, discoloration in dishwashers

ambient temperature

defined

performance data for under-the-counter ice makers

ammeters

defined

overview of

testing inverter board in microwave oven

testing thermostats

ampacity rating, for wiring

amperage

current measured in

defined

electrical requirements of room air conditioners

in equation for finding resistance

formulas relevant to electric water heaters

Ohm’s Law equation wheel and

angry customers, handling

anode

anti-static wrist straps

apologies

relating to angry customers

turning customer dissatisfaction into satisfaction

appliance installation. See installation instructions

appliance parts

electric. See electric appliance parts

gas. See gas appliance parts

appointments, professionalism and

asking questions, as communication skill

ASKO error/fault codes

for dishwashers

for dryers

for washing machines

Association of Home Appliance Manufacturers (AHAM)

automatic defrost cycle, in refrigerators. See also defrost systems

automatic dishwashers. See dishwashers

automatic dry cycle

in electric dryers

in gas dryers

automatic dryers. See dryers

automatic ice makers. See ice makers

automatic washers. See washing machines

B

bake/broil safety valve

bake cycle, range clock and

bake element, in electric ovens

circuit for

defined

oven cycling relay and

overview of

strip circuits for

temperature sensor and

thermostat

baking, achieving satisfactory results

batch feed garbage disposers

BBB (Better Business Bureau)

bellows type thermostat, for room air conditioners

bells, wiring diagram symbol for

belt switches

repairing electric dryers

repairing gas dryers

belts, drive. See drive belts

Better Business Bureau (BBB)

bimetal safety valve, for gas ovens

bimetal switches, for circuit protection

bimetal thermostats. See also thermostats

circuit protection devices and

defined

overview of

repairing dishwashers

in Type-1 ice maker

bin thermostat

operation of Type-2 under-the-counter ice maker

repairing Type-1 under-the-counter ice makers

troubleshooting Type-1 under-the-counter ice makers

troubleshooting Type-2 under-the-counter ice makers

blower wheel, in fan motor

boot. See door gasket

Bosch, motor/pump assembly in dishwashers

box wrenches, in toolkit

brackets

brake/drive assembly, repairing on direct-drive washers

bridge rectifiers

function of

overview of

wiring diagram symbol for

British Thermal Units. See BTUs (British Thermal Units)

broil/bake safety valve

broil element

adjusting flame in gas ovens

circuit for

defined

diagnostic flowchart for

not heating

oven cycling relay and

oven temperature sensor and

overview of

self-cleaning ovens and ranges and

strip circuit for

thermostat and

broilers, selecting ranges and

broiling, achieving satisfactory results

BTUs (British Thermal Units)

air conditioners and

automatic dryers and

comparing natural gas, LP, mixed gas, and manufactured gas

defined

gas dryers and

gas types and

LP orifice sizes and

natural gas and

orifice size and

room air conditioners rated by

scales for measuring heat

sizing chart for room air conditioners

bucket switch, repairing dehumidifiers

Bunsen burners

burner assembly, in gas dryer

installing

operation of

overview of

repairing

strip circuit for

burner head, in gas appliances

burner/manifold assembly, repairing gas water heaters

burner ports

defined

in gas appliances

burners, electric. See elements (burners)

burners, gas. See also surface element (burner), gas

air shutters

air supply

Bunsen burner and

burner head and burner ports

components of

converting oven burners

converting surface burners

defined

diagnostic flowchart for hot water heater

flame appearance and

flame lifting and

flashback

gas orifices

head and burner ports

ignition options

maintaining gas water heaters

mixing tube

operation of

operation of gas ovens and

orifice gas pressures

orifice sizes at high altitude

orifice sizes for LP gas

oven burner system

repairing burner valve for gas ranges

repairing gas water heaters

repairing surface burner ignitor for gas ranges and cooktops

specific gravity and

symptom diagnosis for gas dryers

troubleshooting gas ovens

troubleshooting gas water heaters

venturi throat

yellow flame tips

burns, water temperature guidelines and

butane. See also LP (liquid propane)

buzzers, wiring diagram symbol for

C

C (Celsius)

cabinet

cake, oven symptoms and

calrod (burner) elements, for electric ranges and cooktops

cam switches

defined, 1158

in electromechanical timers

cap tube (capillary tube)

as meter device in refrigeration/air conditioning

in sealed refrigerator system

capacitor-start motors

capacitors

defined

discharging and testing

functions of

in integrated circuits

ratings

repairing dehumidifiers

repairing room air conditioners

repairing top-loading washers

testing

types of

wiring diagram symbol for

capacitors, high-voltage

high-voltage circuits and

in operation of microwave ovens

repairing microwave ovens

troubleshooting microwave ovens

wiring diagram for microwave ovens

capillary tube (cap tube)

defined

as meter device in refrigeration/air conditioning

in sealed refrigerator system

carbon deposits

symptom diagnosis for gas dryers

tests for gas dryers

carbon monoxide (CO)

gas safety precautions and

venting gas dryers

Carrier, Willis

CAT (Certified Appliance Technician)

catalytic cleaning, of ovens and ranges

cathodes

Celsius (C)

centrifugal switch

repairing dryer motor and

wiring diagram symbol for

certifications, NASTeC

Certified Appliance Technician (CAT)

CFCs (chlorofluorocarbons), endangering ozone layer

CFM (cubic feet per minute), sizing dehumidifiers

chemical processes

in cleaning function of automatic dishwasher

in cleaning function of front-loading washer

in cleaning function of top-loading washer

chemical safety precautions

chest freezers

chipping, issues in automatic dishwashers

chisels

chlorofluorocarbons (CFCs), endangering ozone layer

circuit boards

ICs (integrated circuits) and

printed. See PCBs (printed circuit boards)

testing

transistors on

circuit breakers

capacitor-related problems

checking when diagnosing problems

as circuit protection device

defined

electrical requirements of room air conditioners

ratings for electric water heaters

repairing direct-drive washers

repairing garbage disposers

tripping when dishwasher starts

troubleshooting freezers

circuits

components of

defined

diagnosing failures

integrated. See ICs (integrated circuits)

overview of

protection devices

shorts in

simplification of electronic

strip circuits

troubleshooting electronic

troubleshooting motor control board

types of

wiring diagram symbol for protection devices

wiring schematic for automatic washer

wiring schematic for refrigerator

circuits, high voltage

in microwave ovens

for motor control board

operation of

troubleshooting

wiring diagram

circuits, low-voltage

circuits, parallel

defined

overview of

with short

circuits, series

defined

overview of

with short, shunt, or switch

circuits, series-parallel

overview of

with short or shunt

shunts

classes, of refrigerants

claw hammers, in toolkit

Clean Air Act (1992)

cleaning

dehumidifiers

freestanding ranges

ice makers

microwave ovens

pyrolytic cleaning

refrigerators

room air conditioners

selecting ranges and

self-cleaning ovens and ranges. See self-cleaning ovens and ranges

cleaning function

of automatic dishwasher

of front-loading washer

of top-loading washer

clocks

range/oven

repairing gas ranges and

closed circuits

defined

in flow of electricity

clothing, individual safety and

clutch, in top-loading washers

removing

repairing

CO (carbon monoxide)

overview of

safety precautions and

testing for

venting and

coils, on electric motors

color codes, terminal codes on wiring diagrams

COM (common) contact switches

combination control valve

illustration for gas water heater

repairing gas water heaters

thermostat/regulator combination for water heater

combustible gas detector, testing for leaks with

combustible materials, safety precautions and

combustion

air supply and

defined

flue gases as by-products of

gas appliances and

combustion chamber, illustration for gas water heater

combustion odor, symptom diagnosis for gas dryers

communication skills

asking questions

empathy

listening skills

overview of

verbal, nonverbal, and paraverbal

communication

complaints, verifying in diagnosis phase

compression pump

compressors

defined

motor and compression pump in

motor starting relays

operation in Type-2 under-the-counter ice maker

overview of

reducing run time in refrigerators, in refrigeration cycle, repairing dehumidifiers

18 repairing freezers, repairing refrigerators

repairing room air conditioners

repairing Type-1 under-the-counter ice makers

repairing Type-2 under-the-counter ice makers

risk of explosion and

in sealed refrigerator system

symptoms of low-capacity in refrigeration

testing Type-1 under-the-counter ice maker

testing Type-2 under-the-counter ice maker

thermal protectors

troubleshooting dehumidifiers

troubleshooting freezers

troubleshooting refrigerators/freezers

troubleshooting room air conditioners

troubleshooting sealed-system problems in room air conditioners

troubleshooting Type-1 under-the-counter ice makers

troubleshooting Type-2 under-the-counter ice makers

wiring diagrams for dehumidifier

condensation

changes in state of matter

troubleshooting gas water heaters

condenser coils

cleaning Type-1 under-the-counter ice makers

defined

function of

in refrigeration cycle

in sealed refrigerator system

troubleshooting room air conditioners

troubleshooting Type-2 under-the-counter ice makers

condenser fans

defined

operation of Type-2 under-the-counter ice maker

repairing refrigerators

repairing Type-1 under-the-counter ice makers

repairing Type-2 under-the-counter ice makers

troubleshooting Type-1 under-the-counter ice makers

troubleshooting Type-2 under-the-counter ice makers

conditioners. See air conditioners

conduction

methods of cooking food

methods of heat transfer

conductors, in electric circuits

connections

diagnosing problems

wiring diagram symbol for

Consumer Product Safety Commission (CPSC)

contact points, defined

continuity, defined

continuity tests, electric dryers service calls and

temperature selector switch

thermostat

timer

continuity tests, electric ranges

broil element

dual infinite switch

infinite switch for

continuity tests, gas dryers

belt switch

door switch

high-limit thermostat

thermostat

continuity tests, of diodes

continuity tests, ovens

selector switch

thermostat

continuity tests, refrigerators and freezers

compressors

power light indicator

continuity tests, top-loading washers

lid switch

motor

water level control switch

continuous feed garbage disposers

control boards, high-voltage components of

in three-board control system

troubleshooting, in two-board system

control boards, low-voltage

components of

in three-board control system

troubleshooting

in two-board system

control valve, repairing gas water heaters

controls

checking control settings in diagnosis

as component of electric circuits

defined

wiring diagrams for dehumidifier with mechanical controls

wiring diagrams for room air conditioner with rotary control

controls, electronic

accessing control board in gas dryer

accessing control board in top-loading washer

high-voltage relay board

low-voltage board

overview of

RACs (room air conditioners)

repairing dehumidifiers

repairing dishwashers

repairing electric dryers

repairing electric ranges

repairing front-loading washers

repairing gas dryers

repairing gas ranges, ovens, and cooktops

repairing microwave ovens

repairing refrigerators

repairing top-loading washers

repairing Type-2 under-the-counter ice makers

symptom diagnosis for front-loading washer

touchpad interface and

troubleshooting microwave ovens

troubleshooting motor control board

troubleshooting room air conditioners

troubleshooting Type-2 under-the-counter ice makers

wiring diagram for gas dryer

wiring diagram symbol for dryer

wiring diagrams for dehumidifier with

wiring diagrams for electric oven

wiring diagrams for room air conditioner

controls, gas appliances

overview of

pressure regulators

repairing combination control valve

safety valve

thermostat/regulator combination

valve for gas dryer

convection

methods of cooking food

methods of heat transfer

converting LP to/from natural gas bake/broil thermostats

oven burners

overview of

pressure regulators

surface burners

cookies, oven symptoms and

cooking

achieving satisfactory results with surface cooking, broiling, and baking

cake

cookies

meats

methods of cooking food

cooktops

advantages/disadvantages of

checklist for selecting/purchasing

electric. See electric cooktops gas. See gas cooktops

cookware

for microwave ovens

for ovens

for surface cooking

cooling capacity, of room air conditioners

cooling fan motor, in microwave ovens

repairing

troubleshooting

copper, discoloration in dishwashers

CPSC (Consumer Product Safety Commission)

cracking, issues in automatic dishwashers

cubic feet per minute (CFM), sizing dehumidifiers

current

alternating. See AC (alternating current)

defined

direct. See DC (direct current)

measured in amps

Ohm’s Law and

theory of current flow

types of

current type relay, in compressors

customer satisfaction

customer expectations and

importance of

increasing

overview of

turning dissatisfaction into satisfaction

customers

handling angry customers

relating to during and after repair

cutter grid, in Type-1 under-the-counter ice maker

repairing

transformer and fuse

troubleshooting

cutting tools

cycle, refrigeration

cycle switch, in Type-1 under-the-counter ice makers

cycles, defined

cycles, dishwashers

repairing timer

selector switch

troubleshooting cycle advance issues

troubleshooting cycle repeat issues

washing cycle

cycles, electric dryers

functions of

operation of

cycles, electric ovens

cycles, front-loading washers

functions and

operation of

symptom diagnosis and

cycles, gas dryers

cycles, microwave ovens

cycles, top-loading washers

cycle chart for troubleshooting

functions and

timer issues and

D

Dacor error/fault codes, for ovens and ranges

DC (direct current)

bridge rectifier converting AC to

DC motors

defined

flowcharts

types of electric current

defective

defined

switches

defrost cycle, defined

defrost heater

repairing freezers

repairing refrigerators

defrost systems

selecting refrigerators and

troubleshooting refrigerators/freezers

in Type-1 under-the-counter ice maker

in Type-2 under-the-counter ice maker

in upright freezers

wiring diagram for freezer

wiring diagram for side-by-side refrigerator

defrost thermostat

defined

defrost thermostat

repairing refrigerators

repairing room air conditioners

troubleshooting room air conditioners

defrost timer

defined

repairing freezers

repairing refrigerators

dehumidifiers

accessing components in

locating and installing

maintaining

principles of operation

repairing bucket switch

repairing capacitors

repairing compressor and overload protector

repairing defrost thermostat

repairing electronic controls

repairing fan motors

safety

sizing

symptom diagnosis

wiring diagrams

detergent dispensers

overview of

repairing dishwashers

repairing front-loading washers

types of

detergents

for dishwashers

for front-loading washer

symptom diagnosis for front-loading washer

for top-loading washers

troubleshooting dishwashers

diagnosis. See also symptom diagnosis

deduction in

guidelines for

procedure for

reasons for obtaining incorrect

steps in

diagnostic flowcharts

for dishwashers

for electric dryers

for electric ranges

for electric water heaters

for electricity

for freezers

for garbage disposers

for gas dryers

for gas ranges, ovens, and cooktops

for gas water heaters

for ice makers

for microwave ovens

for refrigerators

for room air conditioners

for top-loading washers

diagonal cutting pliers

digital meters

advantages of

overview of

diodes

on bridge rectifiers

high-voltage

high-voltage circuits in microwave ovens and

in integrated circuits

operation of microwave ovens and

overview of

testing

troubleshooting microwave ovens

types of

in wiring diagram for microwave ovens

wiring diagram symbol for

diodes, high-voltage

high-voltage circuits in microwave ovens and

operation of microwave ovens and

repairing microwave ovens

wiring diagram for microwave ovens

direct current. See DC (direct current)

discoloration, in automatic dishwashers

of aluminum or copper

overview of

of silverware

of stainless steel

dish drawers, in automatic dishwashers

dishwashers

ASKO error/fault codes for

checklist for selecting/purchasing

component locations

cycles of

detergent dispensing systems

detergents used in

diagnostic flowcharts

dish drawers

dishwasher-sink combination

drying systems

electrical schematic for

filtering systems

Frigidaire/Electrolux error/fault codes for

functions of

General Electric and Hotpoint error/fault codes for

grounding mandatory in

LG error/fault codes for

loading

locating and installing

maintaining

motor/pump assemblies

part location diagram

principles of operation

repairing control board display board, or touch pad panel

repairing cycle selector switch

repairing door latch

repairing door switch

repairing float or float switch

repairing heating element

repairing high-limit heater thermostat

repairing motor and pump assembly

repairing motor start relay

repairing timer

repairing water heater thermostat or thermistor

repairing water inlet valve

repairing wetting agent and detergent dispensers

safety and

Samsung error/fault codes for

selecting

timer sequence (esterline) charts

troubleshooting mechanical problems

troubleshooting washability problems

turbidity sensor issues

types of

water circulation systems

water distribution options

water fill cycle

water temperature

water valve noise chart

water valves on

wiring diagrams

dispenser assembly, in front-loading washer

repairing

symptom diagnosis

dispenser drawer, maintaining front-loading washers

display boards

repairing dishwashers

repairing microwave ovens

troubleshooting microwave ovens

documentation, use and care manual

door gaskets

defined

dishwashers

freezers

front-loading washers

refrigerators

door latches/locks

electric ovens

front-loading washers

gas ovens

self-cleaning ovens

door switches

dishwashers

electric dryers

front-loading washers

gas dryers

microwave ovens

doors, dishwasher

repairing door switch

repairing hard to close door

troubleshooting

draft test, checking gas water heater venting

drain pump motor, in front-loading

washer

operation of

repairing

drain valves

drains

diagnostic flowchart for dishwashers

diagnostic flowchart for top-loading washers

in front-loading washers

in garbage disposers

symptom diagnosis for front-loading washer

symptom diagnosis for top-loading washer

in top-loading washer

in top-loading washers

troubleshooting Type-2 under-the-counter ice makers

drill bits, as cutting tool

drive belts

defined

operation of electric dryer and

operation of gas dryer and

operation of top-loading washer and

removing in front-loading washers

repairing electric dryers

repairing front-loading washers

repairing gas dryers

repairing top-loading washers

drive motors

operation of electric dryers and

repairing front-loading washers

strip circuit of motor for gas dryer

symptom diagnosis for front-loading washer

testing motor on direct-drive washers

for top-loading washer

drop cloth, in toolkit

drop-in ranges

drum, electric dryer

operation of

repairing drive belt and

repairing drum roller

repairing motor and

symptom diagnosis

testing temperature in

drum, front-loading washer

drum, gas dryer

operation of

strip circuit for drum light

testing temperature in

dryers

ASKO error/fault codes for

checklist for selecting/purchasing

electric. See electric dryers

Frigidaire/Electrolux error/fault codes for

gas. See gas dryers

grounding mandatory

Maytag error/fault codes for

overview of

part location diagram

Samsung error/fault codes for

timer sequence (esterline) charts

Whirlpool error/fault codes for

drying function, in dishwasher

air blower for

diagnostic flowchart

drying cycle

systems for

troubleshooting

dual infinite (burner) switch, types of surface elements

dual water inlet valve, types of water valves

ducting

electric dryers

gas dryers

E

ejector blade, in Type-1 ice maker

testing

troubleshooting

wiring diagrams

electric appliance parts

cam switches

capacitors

circuit protection devices and

compressors

electromechanical timers

heating elements

illustration of switch types

mechanical linkages

motors

overview of

pressure switch

relays

solenoids

synchronous motors

thermostats

water valves

wiring

electric cooktops

control board and user interface controls

diagnostic flowcharts

dual infinite (burner) switch

locating and installing

maintaining

overview of

principles of operation

radiant heating elements

safety precautions

self-cleaning cycle chart

solid-disc elements

standard infinite (burner) switch

strip circuits

surface calrod (burner) elements

surface element (burner) control system

symptom diagnosis

time clock

wiring schematic

electric door lock, on self-cleaning ovens

electric dryers

common problems

diagnostic flowcharts

electrical requirements of

electrical tests for

exhausting

illustration of

locating and installing

maintaining

overview of

principles of operation

repairing belt switches

repairing controls

repairing door switches

repairing drive belts

repairing drum rollers

repairing heating elements

repairing idler pulleys

repairing motors

repairing start switches

repairing temperature selector switches

repairing thermistors

repairing thermostats

repairing timers

safety precautions

symptom diagnosis

types of

wiring diagrams

electric heater element, repairing room air conditioners

electric ovens

bake elements

broil elements

controls for

diagnostic flowcharts

heat escaping from oven door

locating and installing

maintaining

oven cycling relay

overview of

principles of operation

RTD (resistance temperature detector) in

safety precautions

selector switches

self-cleaning cycle chart

strip circuits

symptom diagnosis

temperature sensors

thermostats

time clocks

wiring diagrams for control board

wiring schematics for

electric ranges

bake elements

broil elements

checklist for selecting/purchasing

controls

cooktops

diagnostic flowcharts

dual infinite (burner) switch

electronic element (burner) control system

free standing ranges

locating and installing

maintaining

oven cycling relays

oven selector switches

oven temperature sensors

oven thermostats

overview of

part location diagram

principles of operation

radiant heating elements

safety precautions

self-cleaning cycle chart

slide-in and drop-in

solid-disc elements

standard infinite (burner) switches

strip circuits

surface calrod (burner) elements

surface element (burner) control systems

symptom diagnosis

time clocks

wiring schematics for

electric water heaters

burns and water temperature guidelines

comparing energy costs and recovery with gas water heaters

diagnostic flowcharts

formulas relevant to

fuses and circuit breaker ratings

heating element voltage ratings

heating element wattage ratings

hot/cold mixture percentages

illustration of

Internet resources for

maintaining

parallel type installation

principles of operation

recovery times

repairing heating elements

repairing lower thermostats

repairing upper thermostats

safety in working on

series type installation

symptoms diagnosis

typical hot water usage

wiring diagrams for

electrical requirements

for under-the-counter ice makers

for electric dryers

for front-loading washers

for gas dryers

RACs (room air conditioners)

electrical schematics

troubleshooting dishwashers

troubleshooting front-loading washers

troubleshooting top-loading washers

electrical tests, for electric dryers

electricity

circuit components

circuit types

current measured in amps

electromotive forces measured in volts

flowcharts

measuring 240-volt receptacles

measuring line voltage

measuring resistances (ohms)

measuring voltage

Ohm’s Law

Ohm’s Law equation wheel

operating appliances on generators

power measured in watts

reading AC voltage scale

reading VOM instruments

resistance measured in ohms

safety precautions

sample wiring diagrams

shorts in circuits

strip circuits

terminal codes on wiring diagrams

testing for ground and parity

theory of current flow

timer sequence (esterline) charts

turning off during product inspection

types of current

wiring

wiring diagram symbols

wiring diagrams

electrocution, compressor safety and

Electrolux error/fault codes. See Frigidaire/Electrolux error/fault codes

electromechanical timers

cam switches

overview of

repairing automatic dishwashers

synchronous motors

electromotive forces, measured in volts

electronics

bridge rectifiers

control board. See controls electronic

diodes

ESD (electrostatic discharge)

high-voltage relay board

ICs (integrated circuits)

inverter boards

LED segment displays

low-voltage board

motor board control system

in operation of electronic appliances

overview of

PCBs (printed circuit boards)

piezoelectric ignitors

resistors

sensors

temperature detectors

thermistors

thermopiles

three-board control system

touchpad interface

transducers

transistors

triacs

troubleshooting circuits

two-board control system

wiring circuit on integrated circuit board

electrostatic discharge (ESD)

elements (burners)

broil elements. See broil element

control systems

converting LP to/from natural gas

dual infinite (burner) switch

electric bake elements. See bake element, in electric oven

electric surface elements. See surface element (burner) electric

electronic control system elements (burners)

gas surface elements. See surface element (burner), gas

heating elements. See heating elements

standard infinite (burner) switch

empathy

communication skills of service technicians

relating to angry customers

end bell

energize

energy costs, comparing electric and gas water heaters

EnergyGuide label

EPA (Environmental Protection Agency)

Clean Air Act (1992) and, refrigerant regulations

error/fault codes

Admiral ovens and ranges

ASKO dishwashers

ASKO dryers

ASKO washing machines

Dacor ovens and ranges elements (burners)

Estate ovens and ranges

Friedrich air conditioners

Frigidaire/Electrolux dishwashers

Frigidaire/Electrolux dryers

Frigidaire/Electrolux refrigerators

Frigidaire/Electrolux washing machines

General Electric and Hotpoint air conditioners

General Electric and Hotpoint dishwashers

General Electric and Hotpoint microwaves

General Electric and Hotpoint ranges

Jenn-Air ovens and ranges

KitchenAid/Roper/Whirlpool ranges

LG dishwashers

LG refrigerators

LG washing machines

Maytag dryers

Maytag/Jenn-Air ovens elements (burners)

Maytag Laundry Center

Maytag washing machines

overview of

Samsung dishwashers

Samsung dryers

Samsung freezers

Samsung ranges

Samsung refrigerators elements (burners)

Samsung washing machines

Sears appliances

symptom diagnosis for front-loading washer

Thermador ovens and ranges

Whirlpool air conditioners

Whirlpool and KitchenAid microwaves

Whirlpool dryers

Whirlpool washing machines

ESD (electrostatic discharge)

Estate error/fault codes, for ovens and ranges

esterline charts. See timer sequence (esterline) charts

estimates, of repair cost

etching, washability issues in automatic dishwashers

evaporator coils

defined

defrost systems and

function of

in refrigeration cycle

in sealed refrigerator system

troubleshooting dehumidifiers

troubleshooting freezers

troubleshooting ice makers

troubleshooting refrigerators

troubleshooting room air conditioners

evaporator fans

defined

repairing freezers

repairing refrigerators

evaporator freeze plate, in ice maker

evaporator thermostat, in Type-1 under-the-counter ice maker

repairing

testing

troubleshooting

exhaust fan motor, repairing microwave ovens

exhausting

electric dryers

gas dryers

expansion (temperature control) thermostats

explosion risk, under-the-counter ice makers and

extension cords, not using for major appliances

F

F (Fahrenheit)

defined

scales for measuring heat

fabric softeners

stains due to

washability problems in front-loading washers

fact seeking in relating to angry customers

Fahrenheit (F)

defined

scales for measuring heat

fan motors

blower wheel in

repairing dehumidifiers

repairing room air conditioners

troubleshooting dehumidifiers

troubleshooting room air conditioners

wiring diagrams for dehumidifier

fan motors in microwave ovens

cooling fan

exhaust fan

repairing cooling fan motor

fan motors in refrigerators/freezers repairing condenser fan motor

repairing evaporator fan motor

fan motors in Type-1 under-the-counter ice makers

repairing condenser fan motor

troubleshooting

fan motors in Type 2 under-the-counter ice makers

operation of condenser fan motor

repairing condenser fan motor

troubleshooting

files as cutting tool

fill issues in washing machines

repairing top-loading washers

symptom diagnosis for front-loading washer

fill safety switch in dishwashers

fill tube

in Type-1 ice makers

in Type-2 ice makers

filtering systems in dishwashers

fire extinguishers

fire hazards compressor safety and

fixed orifice types of gas orifices

flame in gas combustion

adjusting for gas ranges ovens and cooktops

appearance of

color and types

flame lifting

flashback

symptom diagnosis for gas dryers

tests for gas dryers

troubleshooting gas ranges cooktops and ovens

yellow tips

flame lifting symptom diagnosis for gas dryers

flame sensors

pilot lights and

testing on gas dryer

flash tube operation of gas ranges and

flashback

defined

gas burners and

tests for gas dryers

flashlight in toolkit

flat blade screwdrivers

float assembly in dishwashers

operation of

repairing

flowcharts diagnostic. See diagnostic flowcharts

flowmeter sensor in operation of front-loading washer

flue gases

flushing water heaters

maintaining electric water heaters

maintaining gas water heaters

follow up calls customer satisfaction and

food

methods of cooking

odors and mold in refrigerators

preparation

storing and preserving in freezers

free standing ranges. See also electric ranges; gas ranges

freezers

air conditioners compared with

airflow patterns in

checking temperature of

chest style

circuits active in cooling mode

diagnostic flowcharts

energy use by

food odors and mold and

grounding mandatory for

ice makers in freezer compartment of refrigerator

manual defrost

overview of

R-134a refrigerant for

reducing compressor run time

refrigerators with bottom freezers

repairing adaptive defrost control

repairing compressor relay and overload protector

repairing condenser fan motor

repairing controls

repairing defrost heater

repairing defrost timer

repairing door gasket

repairing evaporator fan motor

repairing power indicator light

repairing thermostat for cold control

repairing thermostat for defrost

safety

Samsung error/fault codes for

selecting/purchasing

sensitivity to ambient temperature

side-by-side refrigerator/freezer

in single-door refrigerators

storage requirements for perishable items

storage tips

storing and preserving food in

strip circuits

symptom diagnosis

troubleshooting sealed-system problems

troubleshooting Type-1 ice makers in

two-door refrigerator with top or bottom freezers

upright freezers

wiring diagram for no-frost refrigerator

wiring diagram for side-by-side refrigerator

wiring diagrams for automatic defrost freezer

wiring diagrams of defrost cycle

Friedrich error/fault code for air conditioners

Frigidaire

filtering system in dishwashers

motor/pump assembly in dishwashers

vent design in dishwashers

Frigidaire/Electrolux error/fault

codes

for dishwashers

for dryers

for refrigerators

for washing machines

front-loading washers. See also automatic washers

drain for

electrical requirements for

electrical schematic for functions and cycles

HE (high energy) detergents

locating and installing

maintaining

overview of

parts identification illustration

principles of operation

repairing controls

repairing dispenser assembly

repairing door lock

repairing drain pump motor

repairing drive belts

repairing drive motor

repairing heater assembly

repairing inverter (motor speed control unit)

repairing line filter

repairing timer

repairing water inlet valve

repairing water level control

safety precautions

symptom diagnosis

washability problems

water supply for

function codes. See error/fault codes

fuselink

fuses

capacitor-related problems

checking fuses soldered to PCBs

checking when diagnosing problems

as circuit protection device

defined

ratings for electric water heaters

repairing direct-drive

washers

repairing garbage disposers

tripping when dishwasher starts

troubleshooting freezers

troubleshooting microwave ovens

G

garbage disposers

blocked drains and

diagnostic flowcharts

freeing jams in

installing

maintaining

principles of operation

reassembling

removing

repairing

symptoms diagnosis

testing

types of

gas

air shutters

air supply

appliance burner components

appliance maintenance

CO (carbon monoxide) and

combustion

converting bake/broil thermostats

converting LP to/from natural gas

converting oven burners

converting pressure regulators

converting surface burners

flame appearance

flame color and flame types

flame lifting

flame with yellow tips

flashback

flue gases

measuring gas pressure

mixing tube

orifice gas pressures

orifice sizes at high altitude

orifice sizes for LP gas

orifices

precautions when smelling gas

pressure. See pressure gas

safety precautions and tips

specific gravity and

states of matter related to refrigeration/air conditioning

testing for leaks

testing procedures for

types of

ventilation

venturi throat and

gas appliance parts

controls

flame sensors

gas valve for gas dryer

ignition

illustration of gas dryer

illustration of gas range

overview of

pressure regulators

RTD (resistance temperature detector)

safety valve

sensing devices

thermocouples

thermostat/regulator combination for water heater

gas burners. See burners gas

gas cooktops

adjusting flame

diagnostic flowcharts

locating and installing

maintaining

overview of

principles of operation

repairing burner valve

repairing clock

repairing controls

repairing glow-bar ignitor

repairing ignitor switch

repairing pressure regulator valve

repairing safety valve

repairing spark module

repairing surface burner ignitor

safety precautions

strip circuits

symptom diagnosis

wiring diagrams

gas dryers

combination control for gas water heater

diagnostic flowcharts

electrical requirements for

electrical testing procedures for

functions and cycles

gas supply requirements

gas testing procedures for

gas valve for

illustration of

maintaining

overview of

parts illustration

pressure regulator and solenoid-operated valves

principles of operation

repairing belt switch

repairing burner assembly

repairing controls

repairing door switch

repairing drive belt

repairing motor

repairing start switch

repairing temperature selector switch

repairing thermistors

repairing thermostat

safety

strip circuits

symptom diagnosis

types of

wiring diagrams

gas odor

gas dryers and

gas ranges cooktops and ovens and

gas water heaters and

gas ovens

adjusting flame

diagnostic flowcharts

locating and installing

maintaining

overview of

principles of operation

repairing clock

repairing controls

repairing glow-bar ignitor

repairing ignitor switch

repairing oven sensor

repairing oven thermostat and standing pilot

repairing pressure regulator valve

repairing safety valve

repairing spark module

safety precautions

safety valve

strip circuits

symptom diagnosis

wiring diagrams

gas ranges

adjusting flame

components of

cooktops. See gas cooktops

diagnostic flowcharts

free standing

illustration of

locating and installing

maintaining

ovens. See gas ovens

overview of

parts illustration

principles of operation

repairing burner valve

repairing clock

repairing controls

repairing glow-bar ignitor

repairing ignitor switch

repairing oven sensor

repairing oven thermostat and standing pilot

repairing pressure regulator valve

repairing safety valve

repairing spark module

repairing surface burner ignitor

safety precautions

selecting/purchasing

slide-in and drop-in

strip circuits

symptom diagnosis

wiring diagrams

gas supply

for gas dryers

turning off when servicing gas appliances

gas valves

flame sensors and

for gas dryer

testing solenoid on

gas water heaters

checking for leaks

comparing energy costs and recovery with electric water heaters

diagnostic flowcharts

formulas and facts relevant to

hot/cold mixture percentages

illustration of

Internet resources for

maintaining

negative air pressure and

parts illustration for

piezoelectric ignitors for

principles of operation

recovery times

repairing burner/manifold assembly

repairing combination control valve

repairing ignitor

repairing thermocouple

safety precautions

symptoms diagnosis

thermal expansion and

thermostat/regulator combination for

venting

water hammer condition in

gaskets. See door gasket

gauges of copper wiring

General Electric

detergent dispensers

filtering system in dishwashers

motor/pump assembly in dishwashers

vent design in dishwashers

General Electric and Hotpoint error/fault codes

for air conditioners

for dishwashers

for microwave ovens

for ranges

generators operating appliances on

gloves use as safety precaution

glow-bar ignitors

operation of

in oven burner system

repairing

safety valves and

in self-cleaning ovens

testing in gas dryers

use in gas appliances

Gorrie, John

grooming, professionalism and

ground

appliances requiring

checking compressor for ground fault

defined

in electrical schematic for front-loading washer

separate grounded circuit required for each major appliance

testing for

testing heating element for

troubleshooting freezers

wiring diagram symbol for

ground wire

defined

never removing

H

hacksaws

halons, endangering ozone layer

hammers, in toolkit

harvest cycle, in Type-2 ice makers

hazardous materials, chemical safety and

HCFCs (hydrochlorofluorocarbons), endangering ozone layer

HE (high energy) detergents

for front-loading washers

for top-loading washers

head assembly in Type-2 ice makers

operation of

repairing

heat

diagnostic flowchart for heat issues in electric dryer

diagnostic flowchart for heat issues in electric ranges, cooktops, and ovens

diagnostic flowchart for heat issues in gas dryer

as form of energy

methods of heat transfer

repairing electric ranges, cooktops, and ovens

symptom diagnosis for electric dryers

symptom diagnosis for gas dryers

troubleshooting room air conditioners

use of heat energy in dishwasher cleaning function

heat anticipator

heat exchangers

risk of explosion and in sealed refrigerator system

heat pumps

repairing reversing valve in heat pump models of room air conditioners

troubleshooting room air conditioners

wiring diagrams for air conditioner with

heaters

defrost heater in freezer

defrost heater in refrigerator

repairing in front-loading washers

repairing in Type-1 ice makers

wiring diagram symbol for

heating elements

in defrost system

functions of

location in dishwashers

in operation of dishwashers

in operation of electric dryers

in operation of front-loading washer

radiant heating elements

repairing dishwashers

repairing electric dryers

repairing room air conditioners

heating elements for electric water heater

repairing

symptoms diagnosis

voltage ratings

wattage ratings

wiring diagrams

help options for handling complaints and problems

hertz (Hz)

high altitude burner orifice sizes and

high energy (HE) detergents

for front-loading washers

for top-loading washers

high-limit heater thermostat in dishwashers

high-pressure cutoff in under-the-counter ice makers

high-voltage capacitors

high-voltage circuits and

in operation of microwave ovens

repairing microwave ovens

troubleshooting microwave ovens

wiring diagram for microwave ovens

high-voltage circuits for motor control board

high-voltage circuits in microwave ovens

operation of

overview of

troubleshooting

wiring diagram

high-voltage diodes

high-voltage circuits in microwave ovens and

operation of microwave ovens and

repairing microwave ovens

wiring diagram for microwave ovens

high-voltage relay boards

components of

in three-board control system

troubleshooting control systems

in two-board system

high-voltage transformers

high-voltage circuits and

repairing microwave ovens

in transmission of electricity

wiring diagram for microwave ovens

hoses

in operation of front-loading washer

in operation of top-loading washer

repairing top-loading washers

hot gas defrost defined

hot gas solenoid valve

in operation of Type-1 under-the-counter ice maker

in operation of Type-2 under-the-counter ice maker

repairing Type-1 under-the-counter ice makers

troubleshooting Type-1 under-the-counter ice makers

troubleshooting Type-2 under-the-counter ice makers

hot water washing machines and

front-loading washers

top-loading washers

hot water water heaters and

burns and water temperature guidelines

hot/cold mixture percentages in electric water heaters

hot/cold mixture percentages in gas water heaters

recovery times

symptoms diagnosis

troubleshooting insufficient hot water

usage chart by activities

Hotpoint error/fault codes. See General Electric and Hotpoint error/fault codes

housing

humidistat wiring diagram symbol for

humidity

dehumidifiers removing. See dehumidifiers

repairing sensor for in microwave ovens

storage requirements for perishable items and

troubleshooting in refrigerators/freezers

hydrochlorofluorocarbons (HCFCs) endangering ozone layer

Hz (hertz)

I

ice makers in refrigerator/freezer

adjusting water fill valve

diagnostic flowcharts

ice production rate

mechanical linkages of

overview of

overview of Type-1

overview of Type-2

principles of operation

repairing head and tray in Type-2

repairing ice module in Type-1

repairing mold and heater assembly in Type-1

repairing thermostat in Type-1

repairing tray in Type-2

repairing water valve control

safety

selecting refrigerators and

symptom diagnosis for Type-1

symptom diagnosis for Type-2

testing Type-1

testing Type-2

water/temperature problems

water valves

wiring diagrams for Type-1

ice makers under-the-counter

adjusting ice cube thickness in Type-2

cleaning instructions for Type-1

explosion risk and

overview of

overview of Type-2

performance data for Type-1

performance data for Type-2

principles of operation for Type-1

principles of operation for Type-2

repairing bin thermostat in Type-1

repairing compressor relay and overload protector in Type-1

repairing compressor relay and overload protector in Type-2

repairing condenser fan motor in Type-1

repairing condenser fan motor in Type-2

repairing controls in Type-2

repairing cutter grid inType-1

repairing cutter grid transformer and fuse inType-1

repairing cycle switch inType-1

repairing evaporator thermostat in Type-1

repairing hot gas solenoid valve in Type-1

repairing thermistors in Type-2

repairing water pump in Type-1

repairing water pump in Type-2

repairing water valve in Type-1

repairing water valve in Type-2

safety precautions

servicing procedures for Type-1

strip circuits

symptom diagnosis for Type-1

symptom diagnosis for Type-2

troubleshooting water issues inType-1

wiring diagrams

ICs (integrated circuits)

advantages of integrated circuit boards

circuit boards and

circuits on integrated circuit boards

overview of

transistors on integrated circuit boards

wiring diagram symbol for

idler pulley

accessing belt switch and

common problems with electric dryers

defined

repairing dryer drive belt and

repairing dryer motor and

repairing electric dryers

ignitors

in combination control for gas water heater

components of oven burner system

components of self-cleaning oven

in electronic ignition system

for gas appliances generally

for gas ovens

for gas surface burners

piezoelectric

repairing gas water heaters

repairing glow-bar ignitor on gas ranges

repairing ignitor switch for gas ranges

repairing surface burner ignitor

testing on gas dryer

troubleshooting gas ranges cooktops and ovens

individual safety precautions

overview of

using tools and

induction motors for front-loading washer

infinite (burner) switch in surface elements

inner basket

front-loading washers

top-loading washers

installation instructions

getting help and

overview of

use and care manual

installation safety precautions

installing

automatic dishwashers

under-the-counter ice makers

dehumidifiers

electric dryers

electric ranges, cooktop, and ovens

front-loading washers

garage disposers

gas ranges, ovens, and cooktops

microwave ovens

RACs (room air conditioners)

refrigerators

top-loading washers

insulation, on wiring

integrated circuits. See ICs (integrated circuits)

International Society of Certified Electronics Technicians (ISCET)

Internet

appliance information from

resources for electric water heaters

resources for gas water heaters

inverter boards

function of

high-voltage circuits in microwave ovens and

illustration of back view

repairing microwave ovens

troubleshooting microwave ovens

in wiring schematic for side-by-side refrigerator

inverter (motor speed control unit), in front-loading washers

inverters, for microwave ovens

invoices, leaving with customer following repair

ISCET (International Society of Certified Electronics Technicians)

J

jammed garbage disposer, freeing

Jenn-Air

air blowers in dishwashers

motor/pump assembly in older dishwasher

Jenn-Air error/fault codes

error/fault codes for ovens

for ovens and ranges

K

KitchenAid error/fault codes

for microwave ovens

for ranges

knit cycle, in electric dryers

knit cycle, in gas dryers

L

ladder diagram

defined

for electric dryer

for top-loading washers

types of wiring diagrams

lamps, wiring diagram symbol for

Laundry Center, Maytag error/fault codes for

laundry equipment

automatic dryers. See dryers

automatic washers. See washing machines

checklist for selecting/ purchasing

lead wire

leaks, refrigerant

leaks, water

checking water heaters

diagnostic flowchart for top-loading washer

in garbage disposers

risk of explosion under-the-counter ice makers and

symptom diagnosis for front-loading washer

troubleshooting dishwashers

troubleshooting room air conditioners

troubleshooting top-loading washers

troubleshooting Type-1 ice makers

troubleshooting Type-1 under-the-counter ice makers

troubleshooting Type-2 ice makers

learning, ongoing learning needed by professional technicians

LEDs (light emitting diodes)

function of

segment displays

testing Type-1 ice maker

wiring diagram symbol for

LG error/fault codes

for dishwashers

for refrigerators

for washing machines

LG filtering system, in dishwashers

lid switch, repairing top-loading washers

lifting, safety precautions for

lighting, individual safety precautions

lime deposits, washability issues in automatic dishwashers

limit switches, wiring diagram symbol for

line filter, repairing front-loading washers

lint

defined

in electric dryers

in front-loading washers

in top-loading washers

liquefaction, changes in state of matter

listening skills

allowing customers to vent emotions

overview of

reflective listening

loading dishwashers

loads, as component of electric

circuits

low-voltage board

components of

in three-board control system

troubleshooting

in two-board system

low-voltage circuit, operation of microwave ovens and

LP (liquid propane)

converting to/from natural gas. See converting LP to/ from natural gas

for gas dryers

for gas ranges, ovens, and cooktops

for gas water heaters

orifice size and

overview of

safety precautions

selecting appliances and

testing for gas leaks

M

MACAP (Major Appliance Consumer Action Panel)

appliance purchasing decisions and

appliance warranties and

overview of

refrigerator noise and

magnehelic gauge, for measuring gas pressure

magnetron

high-voltage circuits in microwave ovens and

magnetron tube in microwave ovens

operation of microwave ovens and

power output test

repairing microwave ovens

troubleshooting microwave ovens

wiring diagram symbol for

Magnuson-Moss Warranty Trade Commission Improvement Act (1975)

main computer board. See low-voltage board

maintenance

dehumidifiers

of dishwashers

of electric dryers

of electric ranges

of electric water heaters

of front-loading washers

of garage disposers

of gas appliances generally

of gas dryers

of gas ranges, ovens, and cooktops

of gas water heaters

of microwave ovens

RACs (room air conditioners)

of refrigerators

of top-loading washers

of under-the-counter ice makers

Major Appliance Consumer Action Panel. See MACAP (Major Appliance Consumer Action Panel)

manifold assembly, repairing gas water heaters

manometer, measuring gas pressure

manuals

service manuals

use and care manual

manufactured gas

manufacturers, of appliances

matter, changes in state of

Maytag

detergent dispensers

filtering system in dishwashers

motor/pump assembly in older dishwasher

Maytag error/fault codes

for dryers

for Laundry Center

for ovens

for washing machines

meats, oven symptoms and

mechanical linkages, in ice makers

mechanical processes

in cleaning function of dishwasher

in cleaning function of front-loading washer

in cleaning function of top-loading washer

melting plastic items, issues in dishwashers

metal marks on dishes and glassware, issues in dishwashers

metering devices, in refrigeration/air conditioning

methane, in natural gas

microchip, on motor board control system

microfarads (µF), capacitor ratings in

microwave ovens

comparing

cookware, utensils, and covering for

diagnostic flowcharts

General Electric and Hotpoint error/fault codes for

high-voltage circuits

illustration of countertop ovens

illustration of over-the-range ovens

inverter board for

KitchenAid error/fault codes for

locating and installing

magnetron power output test

maintaining

overview of

principles of operation

repairing controls

repairing cooling fan motor

repairing door switch

repairing exhaust fan motor

repairing high-voltage capacitor

repairing high-voltage diode

repairing high-voltage transformer

repairing humidity sensor

repairing inverter board

repairing magnetron

repairing stirrer motor

repairing temperature probe

repairing thermostat

repairing turntable motor

RF (radio frequency) leakage tests

safety precautions

strip circuits

symptom diagnosis

triac types for

Whirlpool error/fault codes for

wiring diagrams

Miele, motor/pump assembly in dishwashers

mixed gas, for gas ranges, ovens and cooktops

mixing tube

of gas burner

in gas ovens

in gas ranges

model numbers, locating on appliances

module, defined

module, ice maker

moisture

dehumidifiers removing. See dehumidifiers

sensor in gas dryers

symptom of moisture restriction in refrigeration

troubleshooting sealed-system problems in room air conditioners

mold (fungal), refrigerators and

mold (physical), for ice

operation of Type-1 ice maker

operation of Type-2 under-the-counter ice maker

repairing Type-1 ice makers

Montreal Protocol, protecting the ozone layer

motor board control system

overview of

troubleshooting

motor speed control unit (inverter), in front-loading washers

motors

capacitor-start

coils

relay-start

stator and rotor assemblies on electric

thermal protection

types of

wiring diagram symbol for

motors, compressor

overview of

relay start

motors, dishwasher

diagnostic flowchart for

motor/pump assemblies

repairing

troubleshooting

motors, drive

for direct-drive washers

for electric dryers

for front-loading washers

for gas dryer

for top-loading washer

motors, electric dryer

repairing

testing motor power

motors, fan. See fan motors

motors, front-loading washer

repairing drain pump motor

repairing drive motor

symptom diagnosis

motors, garage disposer

motors, gas dryer

repairing

strip circuit of

tests for gas dryers

motors, ice maker

troubleshooting Type-1 ice makers

troubleshooting Type-2 ice makers

motors, microwave oven

cooling fan motor

exhaust fan motor

stirrer motor

turntable motor

motors, refrigerator

condenser fan motor

evaporator fan motor

motors, top-loading washer

repairing on direct-drive

models

repairing on older models

symptoms diagnosis

multimeter

checking voltage with

diagnosing problems with

measuring ohms with

overview of

reading VOM instruments

testing triacs

testing voltage with

multimeter, testing dishwashers

high-limit heater thermostat

thermistor or thermostat

turbidity sensor

multimeter, troubleshooting electric dryers

belt switch

thermistor

multimeter, troubleshooting electric ranges, cooktops, and ovens

dual infinite switch

infinite(burner) switch

oven temperature sensor

multimeter, troubleshooting front-loading washers

dispenser assembly

door lock switch

drain pump motor

drive motor on front-loading washers

heater assembly

line filter

water level control switch

multimeter, troubleshooting gas dryers

belt switch

thermistor

multimeter, troubleshooting Type-1 ice maker

multispeed motors, types of electric motors

N

NARDA (North American Retail Dealers Association)

NASTeC (National Appliance Service Technicians Certification)

National Appliance Service Technicians Certification (NASTeC)

National Electrical Code (NEC)

natural gas

converting LP to/from. See converting LP to/from natural gas

for gas dryers

for gas ranges, ovens, and cooktops

for gas water heaters

orifice size and

overview of

safety precautions

selecting appliances and

testing for leaks

NC (normally closed) switches

NEC (National Electrical Code)

needle nose pliers

negative air pressure, water heaters and

negative temperature coefficient (NTC) thermistors

negativity, things to avoid during service calls

NO (normally open) switches

noise

refrigerators and

troubleshooting electric dryers

troubleshooting freezers

troubleshooting refrigerators/freezers

troubleshooting room air conditioners

nonverbal communication, skills of service technicians

normally closed (NC) switches

normally open (NO) switches

North American Retail Dealers Association (NARDA)

NPN transistor, symbol for

NTC (negative temperature coefficient) thermistors

nut drivers

O

odor

maintaining microwave ovens

maintaining refrigerators

refrigerators and

troubleshooting freezers

troubleshooting refrigerators/ freezers

odor, gas

gas dryers and

gas ranges, cooktops, and ovens and

gas water heaters and

ohm, defined

ohmmeter

defined

reading resistance with

testing capacitors

testing diodes

ohmmeter, testing dehumidifiers

bucket switch

capacitors

compressors

defrost thermostat

overload protector

ohmmeter, testing dishwashers

door switch

float switch

heating element

motor start relay

timer

ohmmeter, testing room air conditioners

capacitors

compressors and overload protectors

defrost thermostat

heating elements

operating thermostat

reversing valve solenoid coil

selector switches

thermistors

ohmmeter, testing top-loading washers

capacitor

drive motor on direct-drive washers

motor

temperature selector switch

timer

water inlet valve solenoid

water level control switch

water pump

ohmmeter, troubleshooting electric dryers

belt switch

door switch

heating element

start switch

temperature selector switch

thermostat

timer

ohmmeter, troubleshooting electric ranges, cooktops, and oven

bake element

broil element

oven cycling relay

radiant heating element

solid-disc element

surface element

ohmmeter, troubleshooting freezers

compressor, relay, and overload protector

defrost thermostat

defrost timer

evaporator fan motor

power light indicator

thermostat

ohmmeter, troubleshooting front-loading washers

ohmmeter, troubleshooting garbage disposers

ohmmeter, troubleshooting gas dryers

door switch

gas valve solenoid

ignitor

temperature selector switch

testing high-limit thermostat

thermostats

ohmmeter, troubleshooting gas ranges, cooktops, and ovens

glow-bar ignitor

ignitor switch and

oven temperature sensor

range/oven clock

safety valve

ohmmeter, troubleshooting ice makers

ohmmeter, troubleshooting microwave ovens

cooling fan motor

door switch

exhaust fan motor

high-voltage capacitor

high-voltage diode

high-voltage transformer

humidity sensor

magnetron

stirrer motor

temperature probe

thermostat

turntable motor

ohmmeter, troubleshooting refrigerators/freezers

compressor relay

condenser fan motor

defrost timer

evaporator fan motor

refrigerator compressors

thermostat for cold control

thermostat for defrost control

ohmmeter, troubleshooting under-the-counter ice makers

bin thermostat in under-the-counter ice maker

compressor in Type-2 under-the-counter ice maker

compressor relay

compressor relay in Type-2 under-the-counter ice maker

condenser fan motor

condenser fan motor in Type-2 under-the-counter ice maker

cutter grid

cutter transformer and fuse

cycle switch

evaporator thermostat in under-the-counter ice maker

hot gas solenoid valve

overload protector in Type-2 under-the-counter ice maker

thermistor in Type-2 under-the-counter ice maker

water pump in Type-2 under-the-counter ice maker

water valve

water valve in Type-2 under-the-counter ice maker

ohmmeter, troubleshooting water heaters

heating element

thermostat

ohmmeters

testing capacitors

testing diodes

testing water inlet valve

Ohm’s Law

equation wheel

overview of

ohms, measuring resistance in

open circuits

open-end wrenches, in toolkit

open switches

operating coil, wiring diagram symbol for

operating cycle, checking when diagnosing problems

operating safety

orifice, gas burners

defined

LP and natural gas settings

overview of

pressures

sizes at high altitude

sizes for LP gas

sizing generally

troubleshooting gas ranges, cooktops, and ovens

oven burners

adjusting flame

components of burner system

converting LP to/from natural gas

operation of gas ovens and

oven light, circuit for

ovens

advantages/disadvantages of built-in

cookware for

Dacor error/fault codes for

electric. See electric ovens

Estate error/fault codes for

gas. See gas ovens

Jenn-Air error/fault codes for

Maytag error/fault codes for

selecting/purchasing

Thermador error/fault codes for

ovens, microwave. See microwave ovens

overcharge, troubleshooting room air conditioners

overload protector

defined

repairing dehumidifiers

repairing room air conditioners

overload protectors

in compressors

in freezers

in garbage disposers

in refrigerators

in Type-1 under-the-counter ice makers

in Type-2 under-the-counter ice makers

ozone layer, protecting

P

parallel circuits

defined

overview of

with short

parallel installation, of electric water heater

paraphrasing, skills of service technicians

paraverbal communication, skills of service technicians

parity, testing for ground and

parts

electric appliances. See electric appliance parts

electronic. See electronics

gas appliances. See gas appliance parts

isolating or removing defective

preparing for service calls

PCBs (printed circuit boards) checking fuses soldered

to

overview of

pictorial diagram of

testing

performance data

for RACs (room air conditioners)

for Type-1 under-the-counter ice makers

Type-2 under-the-counter ice makers

perishable items, storage requirements for

permanent press cycle

in electric dryer

in gas dryer

Phillips screwdrivers

photosensitive transistor, symbol for

physical damage, diagnosis techniques

pictorial diagram

of microwave oven

of PCBs (printed circuit boards)

types of wiring diagrams

piezoelectric ignitors

illustration for gas water heater

overview of

pilot lights

flame sensors

in gas dryers

in gas ovens

in gas ranges and cooktops

in gas water heaters

illustration for gas water heater

safety precautions

safety valve and

symptoms of negative air pressure

thermocouples and

pipe joint compound, for use on gas fittings

piping, gas supply and

plastics, melting or warping in dishwashers

pliers

in toolkit

types of

use of

PNP transistor, symbol for

ports, burner

defined

in gas appliances

positive temperature coefficient (PTC)

relay in compressor

thermistors

potentiometers

testing surface elements with

wiring diagram symbol for

power

diagnosing issues in electric dryers

diagnosing issues in gas dryers

measured in watts

power source in electric circuits

power indicator light

repairing freezers

wiring diagrams

power tools

pressure, gas

comparing natural gas and LP

gas types and

measuring

orifice and

pressure regulators

causes of failure

converting LP to/from natural gas

for gas appliances generally

for gas ranges, ovens, and cooktops

for gas water heaters

safety valve and

pressure relief valves, for under-the-counter ice makers. See also temperature and pressure-relief(T&P) valves

pressure switches

defined

uses of

for water level control in front-loading washer

for water level control in top-loading washer

wiring diagram symbol for

primary air

principles of operation

dehumidifiers

dishwashers

electric dryers

electric ranges, cooktop, and ovens

electric water heaters

front-loading washers

garbage disposers

gas dryers

gas ranges, ovens, and cooktops

gas water heaters

ice makers, in refrigerator freezer

ice makers, under-the-counter

microwave ovens

RACs (room air conditioners)

top-loading washers

printed circuit boards. See PCBs(printed circuit boards)

problem resolution (fixes)

relating to angry customers

turning customer dissatisfaction into satisfaction

product recalls

profanity, things to avoid during service calls

professionalism, of service technicians

asking questions

being on time

communication skills

customer satisfaction and

empathy

follow-up calls

grooming and attire

handling angry customers

having needed parts available for service calls

listening skills

ongoing learning

overview of

preparing for service calls

relating to customer during and after repair

things to avoid during service calls

turning customer dissatisfaction into satisfaction

propane. See also LP (liquid propane)

LP orifice sizes and

overview of

prying tools

PTC (positive temperature coefficient)

defined

relay in compressor

thermistors

pulleys. See also idler pulley

pump (slip-joint adjustable) pliers

pumps

compression pump in compressor

drain pump motor

motor/pump assemblies in dishwashers

repairing in dishwashers

in top-loading washer

in Type-1 under-the-counter ice makers

in Type-2 under-the-counter ice makers

purchasing decisions, MACAP and

push-to-start button, strip circuit for gas dryer

pyrolytic cleaning, in self-cleaning ovens and ranges

Q

questions, asking questions as communication skill

R

R-12 (freon) refrigerant

R-22 refrigerant

R-134a refrigerant

R (resistance). See resistance (R)

RACs (room air conditioners). See also ACs (air conditioners)

comparing refrigerators or freezers with

components of

cooling capacity of

diagnostic flowcharts

drain pan valve

electrical requirements

illustration of bellows type thermostat

locating and installing

maintaining

overview of

performance data

principles of operation

repairing capacitors

repairing compressor and overload protector

repairing controls

repairing defrost thermostat

repairing electric heater element

repairing fan motor

repairing operating thermostat

repairing reversing valve in heat pump models

repairing reversing valve solenoid coil

repairing selector switch

repairing thermistors

reversing valve touch test chart

safety precautions

sealed system diagnosis chart

sizing chart

symptom diagnosis

troubleshooting sealed-system problems

wiring diagrams

radiant heating elements

radiation

methods of cooking food

methods of heat transfer

radio frequency (RF) leakage microwave ovens and

ranges

Dacor error/fault codes for

electric. See electric ranges Estate error/fault codes for

free standing

gas. See gas ranges

General Electric and Hotpoint error/fault codes for

Jenn-Air error/fault codes for

KitchenAid/Roper/Whirlpool error/fault codes for

Maytag error/fault codes for

ovens and

Samsung error/fault codes for

selecting/purchasing

slide-in and drop-in

Thermador error/fault codes for

receipts, leaving with customer following repair

recovery rates

comparing electric and gas water heaters

electric water heaters

gas water heaters

poor recovery as symptom of negative air pressure

troubleshooting gas water heaters

rectifier, bridge

function of

overview of

wiring diagram symbol for

rectifier, controlled

reflective listening skills

refrigerants

categories of

components, types, and lubricants

in under-the-counter ice makers

defined

EPA regulations

flow in heat pumps

flow in upright freezer

operating safety and

overview of

in refrigeration cycle

risk of explosion and

toxicity of early materials

refrigerants (cont.)

troubleshooting leaks

types of

refrigeration

in dehumidifiers

driers

ice makers and

principles of. See air conditioning/refrigeration

principles

refrigeration cycle

operation of Type-1 under-the-counter ice maker

in operation of Type-2 under-the-counter ice maker

overview of

refrigerators

active circuits in cooling mode

air conditioners compared with

airflow pattern in

automatic defrost cycle

compact and portable models

components of

diagnostic flowcharts

food odors and mold in

freezers in single-door refrigerator

Frigidaire/Electrolux error/fault codes for

grounding mandatory

ice makers in

LG error/fault codes for

locating and installing

maintaining

noises associated with

overview of

principles of. See air conditioning/refrigeration principles

R a refrigerant for

refrigeration cycle and

repairing adaptive defrost control

repairing compressor, relay and overload protector

repairing condenser fan motor

repairing controls

repairing defrost heater

repairing defrost thermostat

repairing defrost timer

repairing door gasket

repairing evaporator fan motor

repairing thermostat for cold control

safety precautions

Samsung error/fault codes for

selecting/purchasing

sensitivity to ambient temperature

side-by-side refrigerator/freezer

single-door and double-door models

storage requirements for perishable items

storage tips by food type

symptom diagnosis

troubleshooting sealed-system problems

water valves on

wiring diagram of defrost cycle

wiring diagram of no-frost refrigerator

wiring diagram of refrigerator circuits

wiring diagram of side-by-side refrigerator

relay boards, high-voltage

components of

in three-board control system

troubleshooting electronic control system

in two-board system

relays

common causes of failure

defined

for oven cycling

repairing freezers

repairing refrigerators

repairing under-the-counter ice makers

starting compressor motor

starting dishwasher motor

testing compressor relay

testing under-the-counter ice makers

troubleshooting electronic control system

troubleshooting microwave ovens

troubleshooting under-the-counter ice makers

wiring diagram symbol for

relief valves. See also temperature and pressure-relief (T&P) valves

for under-the-counter ice makers

defined

repairs

demonstration of repaired products

explaining nature of repair and estimated cost

leaving invoice or receipt with customer following

repair

resistance (R)

defined

diagnosing problems

equation for finding

formulas relevant to electric water heaters

measured in ohms

measuring

Ohm’s Law and

reading with ohmmeter

shorts and

temperature to resistance chart

testing Type-1 ice maker

troubleshooting electronic control system

resistance temperature detector. See RTD (resistance temperature detector)

resistors

color-coding on

fixed or variable

in integrated circuits

overview of

wiring diagram symbol for

restrictions, of refrigerant flow

reversing valve solenoid coil

repairing in heat pump models of room air conditioner

repairing room air conditioners

reversing valve touch test chart

RF (radio frequency) leakage microwave ovens and

RH (relative humidity)

dehumidifiers maintaining desired level

measuring

room air conditioners. See RACs(room air conditioners)

Roper error/fault codes, for ranges

rotor assembly, on electric motors

RTD (resistance temperature detector)

function of

repairing gas oven sensor

use in ovens

run capacitor

run winding

rusting/corrosion of stainless steel, as washability issue

S

safety

air conditioning/refrigeration and

appliance and

capacitors and

checking appliance voltage

chemical precautions

under-the-counter ice makers

dehumidifiers

electric dryers

electric ranges, cooktop, and ovens

electric water heaters

electrical precautions

electricity and

freezers

front-loading washers

garbage disposers

gas dryers

gas odor and

gas precautions

gas ranges, ovens, and cooktops

gas water heaters

grounding appliances

ice makers

individual safety precautions

installation safety precautions

microwave ovens

operating safety

overview of

RACs (room air conditioners)

refrigerators

top-loading washers

safety glasses

safety thermostat

safety valve

operation of gas ovens and

in ovens

repairing gas ranges, ovens and cooktops

Samsung error/fault codes

for dishwashers

for dryers

for freezers

for ranges

for refrigerators

for washing machines

schematic diagrams. See also wiring diagrams

screwdrivers

overview of

specialty screws and speciality drivers

types of

sealed system diagnosis chart, for room air conditioners

Sears error/fault codes, for appliances

selector switch. See temperature selector switch

self-cleaning ovens and ranges cleaning function not working

components of

gas ovens and

overview of

range clock and

self-cleaning cycle chart

strip circuit for

troubleshooting gas ovens

wiring diagrams for

sensors

flame sensors in gas appliances

humidity sensor for microwave oven

moisture sensor in gas dryers

moisture sensor wiring diagram symbol

RTD (resistance temperature detector)

safety valves and

symbol for sensor acting as a switch

temperature sensor in ovens

thermocouples and

in three-board control systems

troubleshooting electronic controls

troubleshooting microwave ovens

troubleshooting motor control board

turbidity sensor in dishwashers

in two-board system

types of sensing devices

uses of

sensory tests, in diagnosing problems

sequence charts. See timer sequence (esterline) charts

serial numbers, locating on appliances

series circuits

defined

overview of

with short, shunt, or switch

series-parallel circuits

overview of

with short or shunt

shunts

series type installation, of electric water heaters

service calls

having needed parts available for

preparing for

things to avoid during

service manuals

service technicians

communication skills

customer expectations and

establishing good customer relations

professionalism. See professionalism, of service technicians

servicing procedures, under-the-counter ice makers

shaded pole motors

shorts

in circuits

shorted switches

shrinkage

common problems with electric dryers

diagnostic flowchart for problems in electric dryer

shunts

bypassing electric loads

series circuit and

series-parallel circuit and

shut off issues

in front-loading washer

in gas dryers

shutoff arm/shutoff linkage

repairing Type-1 ice makers

repairing Type-2 ice makers

troubleshooting Type-1 ice makers

troubleshooting Type-2 ice makers

side-by-side refrigerator/freezer

ice maker location in

overview of

wiring diagrams

signal circuits, troubleshooting motor control board

silverware

discoloration or tarnishing in dishwashers

single-door refrigerators

freezer limitations in

freezers in

single water inlet valve

sink, locating dishwasher near

sizing

dehumidifiers

gas orifices

generators

room air conditioners

slide-in ranges

slinger ring

slip-joint pliers

socket wrenches, in toolkit

solder, for splicing wiring

solenoids

causes of failure

defined

in dishwasher motor start relay

in dryer gas valve

in ice makers combined with refrigerator/freezer

in ice makers under-the-counter

reversing valve solenoid coil in room air conditioner

strip circuit for latch solenoid circuit

testing in gas valve

testing in water valve

uses of

valve operation by

in water inlet valve for front-loading washer

in water inlet valve for top-loading washer

in water inlet valves for dishwasher

wiring diagram symbol for

solenoids, hot gas

in Type-1 under-the-counter ice maker

in Type-2 under-the-counter ice maker

solid-disc elements

solidification, changes in state of matter

soot

troubleshooting gas dryers

troubleshooting gas water heaters

spark electrode ignitor, for gas appliances

spark module

for ignition of gas appliances

ignitor switch and

illustration of

operation of gas ovens and

repairing gas ranges, ovens, and cooktops

SPDT (single pole, double throw) bucket switch

specific gravity, orifice size and, spin cycle

clutch issues and

inner basket issues and

lid switch and

in operation of front-loading washer

symptom diagnosis for front-loading washer

symptom diagnosis for top-loading washer

transmission issues in top-loading washer

splices, wiring

split phase motors

stacking washer/dryer

stainless steel, discoloration in dishwashers

stains on clothing

common problems with electric dryers

washability problems in front-loading washers

washability problems in top-loading washers

stains on melamine dinnerware, washability issues in dishwashers

start capacitor

start switches

operation of electric dryers and

repairing electric dryers

repairing gas dryers

start-up issues

troubleshooting dishwashers

troubleshooting front-loading washer

start winding

starters, wiring diagram symbol for

static electricity

stator assembly, on electric motors

stirrer blade, in microwave ovens

stirrer motor, in microwave ovens

storage requirements, for perishable items

strip circuits

for bake element

broil and bake examples

for under-the-counter ice makers

for dishwashers

for electric ranges

for freezers

for gas dryers

for gas ranges, cooktops, and ovens

for microwave ovens

overview of

for top-loading washers

sublimation, changes in state of matter

surface element (burner) defined

surface element (burner), electric. See also elements (burners)

circuit for

control system

dual infinite (burner) switch

not heating

radiant heating elements

solid-disc elements

standard infinite (burner) switch

surface calrod (burner) elements

surface element (burner) control systems

surface element (burner), gas. See also elements (burners)

adjusting flame

components of seal burner system

components of standard burner system

converting LP to/from natural gas

ignitor

operation of gas ranges and

troubleshooting

surface switches, for surface elements

dual infinite switch

overview of

standard infinite switch

sweating

troubleshooting freezers

troubleshooting refrigerators

switches

bucket switch in dehumidifiers

cam switches

cycle switch in ice makers

defined

diodes as

door switch for microwave oven

electromechanical timers

ignitor switch in gas ranges

illustration of switch types

overview of

pressure switch

series circuit and

for shunting across loads

symbol for sensor acting as a switch

synchronous motors and

thermostats

transistors as

troubleshooting on electronic control system

wiring diagram symbol for

in wiring diagrams

switches, dishwashers

door switch

float switch

switches, electric dryers

belt switch

door switch

start switch

temperature selector switch

switches, electric ranges, cooktops, and ovens

dual infinite (burner) switch

oven selector switch

standard infinite (burner) switch

surface element switches

switches, front-loading washers

door switch

water level control

switches, gas dryers

belt switches

door switches

in dryer operation

overview of

start switches

temperature selector switch

switches, top-loading washers

lid switch

temperature selector switch

water level control

symbols

for sensor acting as a switch

for transistors

on wiring diagrams

symptom diagnosis

defined

dehumidifiers

electric dryers

electric ranges, cooktop, and ovens

electric water heaters

freezers

front-loading washers

garage disposers

gas dryers

gas ranges, ovens, and cooktops

gas water heaters

ice makers

microwave ovens

refrigerators

room air conditioners

top-loading washers

Type-1 under-the-counter ice makers

Type-2 under-the-counter ice makers

synchronous motors

in electromechanical timers

overview of

T

T&P valves. See temperature and pressure-relief (T&P) valves

technical data sheet

error/fault codes on

locating on product

repairing controls

repairing controls in dehumidifiers

repairing controls in room air conditioners

repairing microwave ovens

testing adaptive defrost control

testing electric dryer controls

testing electric range controls

testing element (burner) control system and

testing front-loading washer controls

testing gas range control

testing refrigerator controls

Teflon tape, PTFE yellow tape for use on gas

temperature

burns and water temperature guidelines

defined

detectors

diagnostic flowchart for dishwasher issues

dishwashers and

ice maker issues

performance data for room air conditioners

performance data for under-the-counter ice makers

sensitivity of refrigerators to ambient temperature

sensors

storage requirements for perishable items

storing and preserving food in freezers

symptom diagnosis for electric dryer issues

symptom diagnosis for gas dryer issues

symptom diagnosis for top-loading washer issues

testers

testing in dryer drum

troubleshooting freezers

troubleshooting gas ovens

troubleshooting refrigerators/freezers

troubleshooting Type-1 ice makers

troubleshooting Type-2 ice makers

troubleshooting Type-2 under-the-counter ice makers

temperature-actuated components, wiring diagram symbol for

temperature and pressure-relief (T&P) valves

flowchart showing open valve

maintaining water heaters and

thermal expansion and

temperature control (expansion) thermostats

temperature probe, in microwave ovens

temperature selector switch

in operation of top-loading washer

ovens

repairing electric dryers

repairing gas dryers

temperature selector switch (cont.)

repairing room air conditioners

repairing top-loading washers

temperature to resistance chart

terminal

codes on wiring diagrams

defined

terminal venting, compressor safety and

test leads (probes)

test lights

test meters

for carbon monoxide

digital and analog

measuring gas pressure

types of

test point, wiring diagram symbol for

tests

for CO (carbon monoxide)

electric

gas

for gas leaks

for ground and parity

with multimeter. See multimeter

with ohmmeter. See ohmmeter of repaired appliances

Thermador error/fault codes, for ovens and ranges

thermal expansion, water heaters and

thermal protection

compressors

dryer motors and

for electric motors

fuses

overload and

thermistors

defined

function of

heater assembly for front-loading washers

operation of gas dryer and

operation of Type-2 under-the-counter ice maker and

oven temperature sensors

overview of

RACs (room air conditioners)

repairing automatic dishwashers

repairing electric dryers

repairing gas dryers

repairing Type-2 under-the-counter ice makers

temperature to resistance chart and

troubleshooting Type-2 under-the-counter ice makers

wiring diagram symbol for

thermocouple

function of

for gas water heater

operation of gas water heaters and

pilot light safety and

repairing electric dryers

repairing gas water heaters

wiring diagram symbol for

thermodynamics, law of

thermometers

defined

measuring heat with

as test meter

thermopiles

thermostats

defined

illustration for gas water heater

types of

thermostats, dishwashers

high-limit heater

repairing

thermostats, electric dryers

open/close temperatures

repairing

thermostats, electric ranges, cooktops, and ovens

operation of

oven temperature inaccurate and

oven thermostat

thermostats, electric water heaters

illustration of upper and lower thermostats in water heater

repairing lower thermostat on hot water heater

repairing upper thermostat on hot water heater

thermostats, gas dryers

operation of gas dryer and

repairing

testing high-limit thermostat

thermostats, gas ranges, cooktops, and ovens

converting for type of gas supply

operation of gas ovens and

repairing gas ovens

testing and calibrating oven thermostat

thermostats, gas water heaters, in combination control

thermostats, humidifiers

thermostats, ice makers

bin thermostat in Type-1

under-the-counter ice makers

evaporator thermostat in Type-1 under-the-counter ice makers

operation of Type-1 ice maker

operation of Type-2 under-the-counter ice maker

overview of Type-1 ice makers

overview of Type-1 under-the-counter ice makers

overview Type-2 under-the-counter ice makers

repairing Type-1 ice makers

thermostats, microwave ovens

repairing

troubleshooting

thermostats, refrigerators/freezers

cold control

defrost control

defrost thermostat

in refrigeration cycle

troubleshooting

thermostats, room air conditioners

defrost thermostat

in refrigeration cycle

troubleshooting

thermostats, room air conditioners

defrost thermostat

illustration of bellows type thermostat

operating thermostat

troubleshooting room air conditioners

three-board control system

compared with two-board system

overview of

troubleshooting circuits on

three-phase motors

drive motor for front-loading washer

types of electric motors

thyristors, wiring diagram symbol for

time clocks. See clocks

timed baking

oven clock and

temperature sensor and

thermostat and

timed dry cycle

in electric dryers

in gas dryers

timeliness, professionalism and

timer sequence (esterline) charts

dishwashers

gas dryers

overview of

top-loading washers

timers

defrost timer

diagnostic flowchart for problem in electric dryer

diagnostic flowchart for problem in top-loading washer

electromechanical

mechanical timer for gas dryer

in operation of dishwashers

in operation of top-loading washer

repairing dishwashers

repairing electric dryers

repairing front-loading washers

repairing top-loading washers

strip circuit for timer on gas dryer

troubleshooting microwave ovens

wiring diagram symbol for

tolerance, resistors

toolkit

cutting tools

digital meters

hammers

nut drivers

overview of

pliers

power tools

prying tools

safety precautions in using tools

screwdrivers

specialty tools

test meters

wrenches

top-loading washers

cycle chart for

detergents

diagnostic flowchart for agitation problem

diagnostic flowchart for drain problem

diagnostic flowchart for fill problem

diagnostic flowchart for timer problem

diagnostic flowchart for water leak

drain for

electrical schematics

functions and cycles

ladder diagram

locating and installing

maintaining

overview of

principles of operation

repairing capacitors

repairing clutch

repairing controls

repairing drive belts

repairing front-serviceable washers

repairing hoses

repairing inner basket

repairing lid switch

repairing motors on direct-drive models

repairing motors on older models

repairing temperature selector switch

repairing timers

repairing transmission

repairing transmission and brake/drive assembly on direct-drive washers

repairing water inlet valve

repairing water level control

repairing water pump

safety precautions

strip circuits

symptoms diagnosis

timer sequence (esterline) charts

washability problems

water supply for

touch panel membrane, testing PCBs

touchpad interface

comparing two-board and three-board systems

electronic controls

repairing dishwashers

repairing microwave ovens

repairing motor control board

repairing refrigerators

in three-board control system

troubleshooting

in two-board system

touchpads

repairing dehumidifiers

repairing room air conditioners

transducers

transformers

defined

high-voltage circuits and

operation of microwave ovens and

repairing microwave ovens

repairing under-the-counter ice makers

testing high-voltage transformers

testing PCBs

in transmission of electricity

troubleshooting microwave ovens

wiring diagram for microwave ovens

wiring diagram symbol for

transistors

function of

in integrated circuits

overview of

symbols for

wiring diagram symbol for

transmission

in operation of top-loading washer

repairing top-loading washers

repairing transmission and brake/drive assembly on direct-drive washers

tray, in Type-2 ice makers

overview of

repairing

troubleshooting

triacs

function of

overview of

testing

troubleshooting microwave ovens

turbidity sensor, issues in dishwashers

turntable motor

repairing microwave ovens

troubleshooting microwave ovens

two-board control system

combined with motor board control system

overview of

Type-1 ice makers, in refrigerator/ freezer

diagnostic flowchart

overview of

repairing ice module

repairing mold and heater assembly

repairing thermostat

symptom diagnosis

testing

wiring diagrams for

Type-1 ice makers, under-the-counter

cleaning instructions

explosion risk and

performance data for

principles of operation

repairing bin thermostat

repairing compressor, relay and overload protector

repairing condenser fan motor

repairing cutter grid

repairing cutter grid transformer and fuse

repairing cycle switch

repairing evaporator thermostat

repairing hot gas solenoid valve

repairing water pump

repairing water valve

servicing procedures

strip circuits

symptom diagnosis

troubleshooting water issues

wiring diagrams

Type-2 ice makers, in refrigerator/ freezer

overview of

repairing head

repairing tray

symptom diagnosis

testing

Type-2 ice makers, under-the-counter

adjusting ice cube thickness

overview of

performance data for

principles of operation

repairing compressor, relay and overload protector

repairing condenser fan motor

repairing controls

repairing thermistors

repairing water pump

repairing water valve

symptom diagnosis

U

ultraviolet (UV) radiation, ozone layer and

universal orifice

upright freezers

chest freezers compared with

overview of

refrigerant and airflow in

use and care manual

user interface controls

repairing electric dryers

repairing electric ranges, dryers, and controls

repairing front-loading washers

repairing gas dryers

repairing gas ranges, ovens and cooktops

repairing microwave ovens

repairing refrigerators

repairing top-loading washers

utensils, for use in microwave ovens

UV (ultraviolet) radiation, ozone layer and

V

V (volts). See voltage

valves, gas. See also solenoids

flame sensors and

for gas dryer

pressure regulator on gas ranges

repairing burner valve for gas ranges

safety valve on gas ranges

solenoid-operated

testing solenoid on

valves, water. See also solenoids

adjusting water fill valve in ice maker

drain valves in room air conditioners

noise chart for diagnosing dishwasher issues

operation of inlet valve in front-loading washer

overview of

repairing dishwasher inlet valve

repairing front-loading washer inlet valve

repairing ice makers

repairing top-loading washer inlet valve

repairing Type-1 under-the-counter ice makers

repairing Type-2 under-the-counter ice makers

testing Type-1 ice maker

troubleshooting Type-1 ice makers

troubleshooting Type-1 under-the-counter ice makers

troubleshooting Type-2 ice makers

troubleshooting Type-2 under-the-counter ice makers

vaporization

changes in state of matter

compressors and

variable speed motors

ventilation

checking gas water heater venting

combustion and

for gas appliances

maintaining venting system for gas dryers

maintaining venting system for gas water heaters

negative air pressure and

selecting ranges and cooktops and

troubleshooting

vents, in dishwashers

venturi throat

defined

for gas burners

in mixing tube

operation of gas ovens and

operation of gas ranges and

troubleshooting gas ranges, cooktops, and ovens

verbal communication, skills of service technicians

vibrations/noise

symptom diagnosis for front-loading washer

symptom diagnosis for top-loading washer

vise grip pliers

volt-ohm meters

volt-ohm-milliammeter. See VOM (volt-ohm-milliammeter)

voltage

checking appliance voltage

checking when diagnosing problems

defined

electric ranges and ovens and

electric water heater ratings and

electrical requirements of room air conditioners

electromotive forces measured in

in equation for finding resistance

formulas relevant to electric water heaters

measuring 240-volt receptacles

measuring generally

measuring line voltage

motor board control system and

Ohm’s Law and

reading AC voltage scale

symptom diagnosis for electric dryer

testing dryer motor start voltage

tests for gas dryers

troubleshooting electronic control system

troubleshooting microwave ovens

voltmeter

defined

measuring voltage

testing spark module

testing thermostats

volts (V). See voltage

VOM (volt-ohm-milliammeter)

defined

measuring 240-volt receptacles

measuring line voltage

measuring resistances (ohms)

measuring voltage

reading AC voltage scale

reading VOM instruments

selecting AC/DC scales

testing for ground and parity

W

W (watts). See wattage

warping plastic items, washability issues in dishwashers

warranties

explaining to customer during service calls

full vs. limited

overview of

time limitations on

washability issues, in dishwashers

cracking or chipping of dishes

discoloration generally

discoloration of aluminum or copper

discoloration of stainless steel

discoloration or rusting/ corrosion of stainless steel

discoloration or tarnishing of silverware

etching

lime deposits

lower rack problems

melting or warping of plastic items

metal marks on dishes and glassware

poorly cleaned dishes

stains on melamine dinnerware

suds or foam left in dishwasher

thermostat problems and

troubleshooting

upper rack problems

washability issues, in front-loading washers

washability issues, in top-loading washers

washing machines

ASKO error/fault codes for

compact

Frigidaire/Electrolux error/ fault codes for

front-loading. See front-loading washers

grounding mandatory

LG error/fault codes for

Maytag error/fault codes for

overview of

part location diagram

Samsung error/fault codes for

selecting/purchasing

timer sequence (esterline) charts

top-loading. See top-loading washers

water valves on

Whirlpool error/fault codes for

wiring diagram

water

diagnostic flowchart for dishwasher water issues

hot water generation by water heaters. See hot water, water heaters and

hot water in washing machines. See hot water, washing machines and

ice maker water issues

ingredients in water affecting ice cube quality

leaks. See leaks

symptoms diagnosis for water issues in water heaters

treating water used in under-the-counter ice makers

troubleshooting water issue in Type-2 ice makers

troubleshooting water issues in dishwashers

troubleshooting water issues in top-loading washers

troubleshooting water issues inType-1 ice makers

water circulation systems, in dishwashers

water column (WC)

water fill cycle, in dishwashers

water fill valve, in ice makers

water hammer condition, water heaters and

water heater thermostat or thermistor, repairing dishwashers

water heaters

electric. See electric water heaters

gas. See gas water heaters

water heaters (cont.)

negative air pressure and

thermal expansion and

water hammer condition

water inlet valves. See also water valves

in operation of front-loading washer

repairing dishwashers

repairing front-loading washers

repairing top-loading washers

water level controls

in operation of top-loading washer

repairing front-loading washers

repairing top-loading washers

water pressure

ice production and

troubleshooting Type-1 ice makers

troubleshooting Type-2 ice makers

water supply for front-loading washer

water supply for top-loading washers

water pumps

operation of Type-2 under-the-counter ice maker

repairing top-loading washers

repairing Type-1 under-the-counter ice makers

repairing Type-2 under-the-counter ice makers

troubleshooting Type-1 under-the-counter ice makers

troubleshooting Type-2 under-the-counter ice makers

water supply

for under-the-counter ice makers

for front-loading washers

for ice maker

for top-loading washers

troubleshooting Type-1 ice makers

troubleshooting Type-2 ice makers

water temperature

dishwashers and

performance data for ice makers and

symptom diagnosis for front-loading washer

water valve noise chart

water valves. See also water inlet valve

overview of

repairing ice makers

repairing Type-1 under-the-counter ice makers

repairing Type-2 under-the-counter ice makers

testing Type-1 ice maker

troubleshooting Type-1 ice makers

troubleshooting Type-1 under-the-counter ice makers

troubleshooting Type-2 ice makers

troubleshooting Type-2 under-the-counter ice makers

water valve noise chart

wattage

calculating generator size and

defined

electrical requirements of room air conditioners

formulas relevant to electric water heaters

for heating elements for electric water heater

power measured in

wattmeters

defined

measuring watts

overview of

waveguide

operation of microwave ovens and

troubleshooting microwave ovens

WC (water column)

wetting agent dispenser, repairing dishwashers

Whirlpool

detergent dispensers

filtering system in dishwashers

motor/pump assembly in dishwashers

vent design in dishwashers

Whirlpool error/fault codes

for air conditioners

for dryers

for microwave ovens

for ranges

for washing machines

winterization, of front-loading washers

wire harness

wire stripper

wiring

ampacity rating for

gauges and ampacity

overview of

safety precautions

stripping, splicing, soldering connecting

three-wire or four-wire cords used with electric dryers

troubleshooting Type-1 ice makers

troubleshooting Type-2 ice makers

wiring diagram symbol for lines and connections

wiring diagrams

of defrost cycle

dehumidifiers

for dehumidifiers

for dishwashers

for electric dryers

for electric ranges

for electric water heaters

examples

for freezers

for garbage disposers

for gas dryers

for gas ranges, ovens, and cooktops

how to read

for ice makers

for microwave ovens

for no-frost refrigerator

overview of

RACs (room air conditioners)

for refrigerator in cooling mode

for room air conditioners

for side-by-side refrigerator

switches in

symbols on

terminal codes on

for water heater thermostats

work areas, safety precautions

wrenches

wrinkling of clothing, issues with electric dryers