Creating Success series

Dealing with Difficult People by Roy Lilley

Decision Making & Problem Solving Strategies by John Adair

Develop Your Assertiveness by Sue Bishop

Develop Your Leadership Skills by John Adair

Develop Your NLP Skills by Andrew Bradbury

Develop Your PR Skills by Lucy Laville and Neil Richardson

Effective Customer Care by Pat Wellington

Effective Financial Management by Brian Finch

How to Deal with Stress by Stephen Palmer and Cary Cooper

How to Manage Meetings by Alan Barker

How to Manage People by Michael Armstrong

How to Motivate People by Patrick Forsyth

How to Negotiate Effectively by David Oliver

How to Sell Yourself by Ray Grose

How to Understand Business Finance by Bob Cinnamon and Brian Helweg-Larsen

How to Write a Business Plan by Brian Finch

How to Write a Marketing Plan by John Westwood

How to Write Reports and Proposals by Patrick Forsyth

Improve Your Coaching and Training Skills by Patrick Forsyth

Improve Your Communication Skills by Alan Barker

Organise Yourself by John Caunt

Successful Interviewing and Recruitment by Rob Yeung

Successful Presentation Skills by Andrew Bradbury

Successful Project Management by Trevor Young

Successful Time Management by Patrick Forsyth

Taking Minutes of Meetings by Joanna Gutmann

Understanding Brands by Peter Cheverton

The above titles are available from all good bookshops.

For further information on these and other Kogan Page titles, or to order online, visit the Kogan Page website at www.koganpage.com