“During my thirty-three years in the military, many people asked me how they could improve to be the number one person in their peer group. Bruce Tulgan analyzes, provides vignettes, and summarizes for us the essence of how to be that indispensable go-to person. Do you want to be a better leader, a better performer, perhaps number one in your peer group? Read this book. Both my sons are young military officers, and I’m sending them each a copy.”
—GREG LENGYEL, Major General, US Air Force, Retired; former Deputy Commanding General, US Joint Special Operations Command; and Vice President, Sandoval Custom Creations, Inc.
“I am tremendously impressed with Tulgan’s ability to present complicated and important issues in an understandable and useful way. This is a must-read how-to guide for understanding the positive power of attitude, influence, teaming, collaboration, building professional relationships, and being a leader in developing a culture of excellence.”
—KEVIN JACOBSEN, Brigadier General, US Air Force, Retired; former 16th Commander (Special Agent), Air Force Office of Special Investigations; and Managing Director, Ernst & Young
“This could be the most practical and immediately usable book I’ve ever read. Tulgan has found a way to boil down the most complicated and delicate balance inherent in saying yes and no, making commitments, and managing expectations. Mastering go-to-ism is a thing! And Tulgan just gave you the ultimate road map.”
—ERIC HUTCHERSON, Executive Vice President and Chief Human Resources Officer, National Basketball Association
“For anybody at any level in any organization who wants to be that indispensable go-to person, read this book. In this constantly changing world, we all have to be able to rely on each other at work more than ever and the best way is for all of us to learn how to be better at serving each other. Tulgan’s research-based approach will show you how to lead from wherever you are—up, down, sideways … and diagonal.”
—RAY BLANCHETTE, President and CEO, TGI Fridays
“Bruce Tulgan does it again. By zeroing in on the behaviors that make the most successful people tick, he highlights the key attributes that are critical to survive and thrive, despite the challenges.”
—SUSAN UNVARSKY, Vice President, US Customer Service, Prudential Financial
“The Art of Being Indispensable at Work is a must-read for anyone who really wants to differentiate themselves in today’s workforce. Bruce Tulgan reminds us that seemingly small actions can make such a huge difference! Great concepts in a practical and pragmatic approach to becoming that ‘go-to’ person at work.”
—VANESSA BOULOUS, Chief Operations Officer, YMCA Retirement Fund
“The Art of Being Indispensable at Work is an incredible book that explains the subtle yet crucial keys to victory in the workplace. Tulgan provides step-by-step instruction on the necessary components to building relationships that drive success, as well as the answers to questions you didn’t know to ask. With this guide, anyone can start building an upward spiral of real influence.”
—KYMBERLEE DWINELL, Director, Global Diversity and Inclusion, Northrop Grumman Corporation
“Bruce Tulgan is absolutely spot-on about how to thrive in an environment where you have to rely on people you cannot hold directly accountable. This book provides a bona fide step-by-step plan for succeeding in today’s workplace. I want everyone on my team to read it so they can learn that the key to success is serving each other, adding value in every interaction, and making themselves indispensable to each other.”
—JON MORRISON, President, Americas, WABCO
“Finally, a book on how to be effective as an individual contributor, a team player, and a leader. Tulgan lays out the path to gaining influence, leveraging alignment to get things done through others, setting yourself and your team up for success, and delivering tangible results. A true lesson in servant leadership, teamwork, and followership.”
—SHAUN MCCONKEY, Chief Operating Officer, US Operations, Carclo Technical Plastics
“The Art of Being Indispensable at Work is practical, forward thinking, and provides excellent tips, best practices, and insights for succeeding in your career. This is a must-read for anyone wanting to be the best in their position and truly indispensable in their role. I personally plan to implement what I learned from this book.”
—ANNE ANDERTON WARREN, Executive Vice President and Chief Human Resources Officer, MKC
“Tulgan articulates principles I’ve observed over the years but didn’t know how to communicate effectively to others: earning ‘real influence,’ techniques for good decision making, the importance of professionalizing, and continually improving yourself and your work.”
—PAUL WHITE, coauthor, The 5 Languages of Appreciation in the Workplace
“Bruce Tulgan provides sound insight and guidance for professionals seeking to achieve success. In The Art of Being Indispensable at Work, he continues his direct yet easy-to-read advice as our jobs get harder, more consuming, and require greater flexibility and teamwork. Especially amid the global coronavirus pandemic, this book is a reminder of how we need to maintain our professionalism and positivity in our daily response to challenges.”
—MICHELE MCHALE, Partner, Plante Moran
“In today’s challenging economy, it may seem necessary to say yes to every request—and the requests are coming in fast and furious from all sides! Bruce Tulgan’s new book, The Art of Being Indispensable at Work, is a practical guide to becoming the go-to person you want to be—while preserving your sanity.”
—JANET ALTMAN, Marketing Partner, Kaufman Rossin
“Once again, Bruce Tulgan has masterfully navigated the speed and complexity of the work environment to clearly define today’s top challenges and offer down-to-earth, practical advice and solutions. Using real-life examples and stories, he guides you on how to increase your influence with others, gain clarity, increase your efficiency and effectiveness, and avoid overwhelming overcommitment. This book is a must-read.”
—JILL KILROY, Assistant Vice President, Talent Management, Horace Mann Companies
“Tulgan’s message on being indispensable at work is insightful, practical, and can be applied immediately. He uses real-life scenarios to inspire us to accept accountability and take action in practicing his approach to collaboration and leadership.”
—RYAN MAYOTTE, Director, Sales Capability, CDW
“As we recover from the economic impact of the COVID-19 pandemic, there will be challenges facing all businesses. Bruce Tulgan provides invaluable words of wisdom not only for those starting their careers but also for seasoned veterans and owners. A very good read.”
—BILL JACOBS, Member, Board of Trustees, King’s Daughters Medical Center; former owner and publisher, the Daily Leader and the Prentiss Headlight
“One of my secret weapons in building a $100 million business was figuring out how to hire and develop exactly the sort of go-to people Bruce Tulgan writes about in this book. It is an absolute must-read for business owners, management, and anyone who wants to be indispensable at work.”
—PETER STAVISKY, founder and CEO, Barrington Media Group
“Tulgan once again delivers an extraordinary blueprint for performance that should be in the hands of every employee who wants to make a difference, get ahead, and succeed. This book is a master class on becoming indispensable that perfectly balances what to do with what not to do. Destined to become a classic.”
—PAMELA S. KACZER, Human Resources Manager, CT Aerospace Operations, RBC Bearings
“The Art of Being Indispensable at Work provides practical and highly insightful answers to the top challenges business leaders and their teams face. What sets it apart are the relatable stories summarized from the decades of research Tulgan has done. This how-to guide is applicable for anyone in business who wants to become indispensable.”
—MARIA MELFA, President and CEO, The Training Associates
“A great read. What I like most about this book is that you can feel Tulgan’s passion and all the best practices are research based. Anyone at any stage in their career can benefit from more focus on increasing the value they bring to their work.”
—KEN TAYLOR, President, Training Industry, Inc.
“Tulgan has an innate talent for explaining and illustrating how you can excel in today’s workplace. No matter what position you’re in or the size or age of the organization, you can use the truths expressed in this book to help you succeed, whether you’re managing up or down.”
—ANISA TELWAR KAICKER, founder and CEO, Anisa International
“In his book The Art of Being Indispensable at Work, Bruce Tulgan conveys valuable insights into influence and indispensability. His ‘go-to-ism’ credo is a significant contribution to the world of work, with actionable processes to meet or transcend every employee’s highest potential, from individual contributors to C-suite executives, and everyone in between.”
—TAMMI HEATON, Chief Operating Officer, PrideStaff