In the 1970s, a team of scholars embarked on an exploration into a core problem at the heart of the human sciences—the problem of self-deception. The research explored how we end up creating and sustaining problems we don’t know we are causing and how and why people resist helpful solutions.
Initially, all attempts to understand the phenomenon of self-deception failed, just as all attempts had for over one hundred years. After years of work, however, the research team discovered a solution no one expected. They discovered the clear and surprising way that people begin to evade responsibility without thinking that they are doing so, and therefore end up blaming others or circumstances they themselves are helping to create. More importantly, they discovered how this could be corrected.
Following this scholarly discovery, Arbinger’s founding members began teaching the principles in academic circles and within the university environment. This soon led to demand from individuals and requests for organizational applications. The resulting demand led first to the creation of The Arbinger Institute and then, over the years, to the formation of a family of Arbinger organizations.
The Arbinger family of organizations includes the following:
• The Arbinger Institute, which is responsible for the Arbinger intellectual property
• Arbinger Training and Consulting, which is a full-service consultancy (with offices around the world) that helps organizations operationalize the Arbinger ideas
• Arbinger Social Partners, which equips socially conscious organizations to share Arbinger’s work with the populations they serve
• The Reconciliation Project, a cause launched to help individuals, families, and communities learn and apply Arbinger principles
As a result of the global impact of Arbinger’s international best-sellers, Leadership and Self-Deception and The Anatomy of Peace, and Arbinger Training and Consulting’s long track record with clients, Arbinger is now recognized as a world leader in the areas of leadership, team building, conflict resolution, crisis management, and culture change and integration. Arbinger offers help to organizations and individuals through training, consulting, mentoring, coaching, implementation support, certification processes, and digital tools. Arbinger’s clients range from individuals who are seeking help in their lives to many of the largest companies and governmental institutions in the world.
Headquartered in the United States, Arbinger has offices around the world, including across Europe, the Middle East, Africa, India, Asia, Southeast Asia, Oceana, and the Americas.
Arbinger Training and Consulting Programs and Services
Arbinger helps organizations improve their performance through its training programs, consulting services, coaching offerings, and implementation tools, including those described below.
In this workshop, participants learn the difference between an inward mindset and an outward mindset and begin to see the extent to which they have been operating and leading from an inward mindset. Participants learn a series of frameworks that they then apply to a key workplace objective they are trying to achieve over the next six to twelve months. Participants develop a mentality of responsibility in their work rather than one of blame and build a plan for achieving their objective in an outward mindset way.
In this workshop, which builds on the foundation of Developing an Outward Mindset, participants reconceive their roles and strategies in an outward mindset way. They plan their work with others in a way that overcomes conflict and invites collaboration. Finally, they begin to implement a series of tools to move them more fully to an Outward Mindset way of working.
In this workshop, participants learn how to deploy the Arbinger frameworks to resolve conflicts. They work on resolving a current conflict at work and become equipped to marshal Arbinger concepts effectively in difficult situations in the organization to overcome conflict and build enthusiastic collaboration and teamwork.
This self-paced program provides leaders with step-by-step guidance in effectively working with their teams with an outward mindset. The program includes segments of video instruction as well as examples from leaders from other organizations who have successfully applied this approach. The program walks leaders through an accompanying workbook in which they complete key assignments as they work with an outward mindset toward their direct reports.
This program guides leaders in reinforcing and helping team members to implement the models introduced in the Developing an Outward Mindset and Implementing an Outward Mindset workshops. Teams implement the outword mindset concepts together as guided by video-based instruction and vignettes in team meetings.
This self-paced program equips managers with the essential skills necessary to select, onboard, and manage employees with an outward mindset. The program includes segments of video instruction and is illustrated with examples from organizational leaders who have successfully applied these skills in their own management. The program directs participants through an accompanying workbook that serves as a key guide to continued use of the skills.
In this telephone course, participants engage with a cohort group of organizational leaders (either from their own organization or other organizations). They learn to become more effective as mentors and coaches in their management and leadership roles. Participants practice their skills with their cohort group over the weeks of the course and receive personal one-on-one coaching with an Arbinger coach over that period as well.
In addition to the above training offerings, Arbinger helps executive teams with strategy, planning, conflict resolution, and design of systems and processes so that organizational structures reinforce and reward outward mindset work.
Arbinger provides executive and leadership coaching to help key leaders implement outward mindset strategies in their individual and leadership roles.
How to Become an Arbinger Facilitator
Arbinger embeds its expertise within client organizations in part by preparing internal experts to be able to deliver Arbinger’s training programs and help provide consulting and coaching services within the organization. Arbinger offers the certification courses described below.
Participants are trained and certified to deliver the Developing an Outward Mindset and Implementing an Outward Mindset workshops.
Participants learn how to leverage and apply the Arbinger frameworks to help resolve and transform conflicts. They use these frameworks to resolve a conflict of their own and also learn how to facilitate the Transforming Conflict with an Outward Mindset workshop to help colleagues in their organizations resolve their conflicts.
For more information about Arbinger and its services, products, and offerings, please call Arbinger’s worldwide headquarters at 801-447-9244 or visit Arbinger on the web at www.arbinger.com.