3.0 THE AUDIT REPORT (Process Specific Assessment)
It is important that evidence from an audit is collected and reported fairly, accurately and effectively. That is to say that the evidence gathered and reported must be put into context. Therefore there should always be a summary of the audit findings attached to each audit.
Typical information on the summary report
1. Areas where evidence shows above average performance –
2. Areas where evidence shows that action MUST be taken to conform to the requirements of the standard, the customer or the organization –
3. Areas where evidence shows less than average performance and action should be considered to improve performance, subject to management direction
4. Areas other than those above where in the opinion of the assessor improvement should be a practical expectation –
5. A synopsis of the benefits that should be expected if the actions described in 2,3 and 4 were effectively addressed.