No commute. No drive-by meetings. No dress code. Remote working can seem like a dream—until personal obligations get in the way. These distractions are easy to ignore in an office, but at home it can be difficult to draw the line between personal and professional time.
Consider when you’re working on a project and get a call from a friend. You know you need to finish your work, but you feel rude for not talking when technically you could. Or think about when you’re planning your daily to-do list but also need to decide when you’ll squeeze in your personal commitments. Taking the time to put a few loads of laundry in the washer midday can seem like a quick task—until you find yourself making up that interrupted work time late at night. In the end, it’s never entirely clear when you’re really “on” or “off.”
As someone who has worked from home for 15 years and been a time management coach for remote workers, I’ve seen and experienced the good, the bad, and the ugly. I’ve found that the most focused and effective remote workers set up boundaries for themselves so that they can actually get work done.
Here are some tips for how you can make remote work more productive and satisfying, whether it’s an everyday occurrence or an occasional day away from the office.
It may sound silly, but if you want to have a focused day of work, pretend you’re not working from home. Before I became a time management coach, my schedule was chaotic. I didn’t have a set time that I would be at my computer, and I would often schedule personal appointments or run errands during the day. And since my personal life didn’t have boundaries, my work life didn’t either. When I was home, I would feel guilty for not checking business email at all hours of the day and night. I never felt that I could truly rest.
But a big shift occurred when I set up “office hours” for working from home (for me, that was about 9 a.m. to 6 p.m. most weekdays) and clarified what was or wasn’t acceptable to do during that time. I’d ask myself, “If I was in an office, would I do this task during the day?” If the answer was no, I knew I needed to do the activity before or after office hours. Household chores, errands, and spending time with friends all became activities that needed to happen before or after work. Sure, I would still field an occasional call from a friend during my lunch break, or if I had an urgent task like an emergency car repair, I’d make it happen during the day. But these were exceptions, not the rule. In setting this boundary, I not only created dedicated work time but also found that I could focus on personal items guilt-free “after hours.”
Maximize the effectiveness of your time at home by structuring it differently than a typical workday. For example, if you work from home only one day a week or on occasion, make it a meeting-free day. If you can’t entirely avoid meetings, reserve at least half a day for focused work. Choose a time that works best for you, based on your calendar and your energy level.
Then define one or two key items that you want to accomplish during this time. These could be tasks that require an hour or more of uninterrupted attention, or they could be items that simply require more creative, strategic thinking than you may be able to achieve in the office environment. It’s also helpful to shut down your email during this period—or at least stay away from it for an hour at a time. Alert any colleagues of times that you’ll be disconnected, so they won’t be surprised by a delayed response. (For more tips on setting yourself up for success, see the sidebar “Maintain Momentum While Working from Home.”)
It may be tempting to work flat out, especially if you’re trying to prove that you’re productive at home. But it’s vital to take breaks. Researchers at a social media company recently tracked the habits of their most productive employees and discovered that the best workers typically worked intently for around 52 minutes and then took a 17-minute break. And these restorative breaks needn’t take any particular form—they just need to give your brain an opportunity to briefly recuperate. “The brain is like any other muscle. It needs to rest,” says Steven Kramer, a psychologist and coauthor of The Progress Principle. “Go for a walk, get some exercise, stretch. Then get back to work.”
Prolonged isolation can lead to weakened productivity and motivation. If you don’t have a job that requires face time with others on a daily basis, put in the extra effort to stay connected. Make a point of scheduling regular coffees and meetings with colleagues, clients, and work peers. Get involved with professional organizations. And use online networking sites like LinkedIn to maintain connections with far-flung contacts. Since visibility can be an important factor in who gets promoted (or scapegoated) back at the office, check in as often as you can with colleagues and superiors. “Tell people what you’re doing,” says Kramer. Share some of the tasks you’ve accomplished that day. “It’s critically important not just for your career but for your psychological well-being,” he says.
When you’re working on your own at home, staying motivated can be difficult, especially when distractions abound. One smart way to maintain momentum is to spend a moment or two acknowledging what you have been able to accomplish that day rather than fixating on what you still need to do. “Take some time at the end of the day to attend to the things that you got done instead of the things you didn’t get done,” says Kramer. You might also keep a journal in which you reflect on that day’s events and note what you were able to check off your to-do list. The daily reminder of what you were able to finish will help create a virtuous cycle going forward.
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Carolyn O’Hara is a writer and editor based in New York City. She’s worked at The Week, PBS NewsHour, and Foreign Policy. Follow her on Twitter: @carolynohara1.
Adapted from “5 Ways to Work from Home More Effectively,” on hbr.org, October 2, 2014 (product #H0111C).
To make your efforts stick, be clear with the people who might see your work-at-home days as simply days you’re at home. Explain to friends, family, and other acquaintances that the days you’re working remotely aren’t opportunities for non-work-related activities. For example, if you’re home with your spouse, tell them, “I’m planning on being on my computer from 8 a.m. to 5 p.m. today. I’m happy to chat at lunch, but other than that I’ll be occupied.” Typically, when you set expectations and stick to them (say, really stopping at 5 p.m.), people understand your limits instead of assuming you’ll be available. I also recommend having a place where you’re away from anyone else who might be home, such as an office or bedroom where you can shut the door and be out of sight.
In situations where you may have unexpected visitors, you’ll need to be diplomatic. If a neighbor pops by, be open for a conversation for a few minutes, just as you would with a colleague who stops by your desk. But don’t suggest they come in for a cup of coffee or have an extended discussion. Instead, use a graceful exit line like “It was so wonderful to talk with you, but I’ve got some work to finish up,” and then set a time to meet up after hours or on a weekend. Or, if your landlord says he’d like to stop by to do some repairs, offer a time or day that works best for you, rather than letting him take the lead.
If you do need to take on non-work-related requests during the day, set expectations for how much time you have, based on what your schedule is like in the office. For example, if your family asks you to run errands, estimate what you can do during a lunch hour, then commit only to that. For example, say, “I’m happy to pick up the dry cleaning and some milk at lunch, but I won’t have time for full-scale grocery shopping until after work.” Or break down errands into smaller pieces, such as, “I can drop off the car at the mechanic today, but won’t get to calling about the health insurance question until tomorrow.”
When you explain your limits, you don’t need to do so apologetically. Lay them out factually, having the same respect for your time working from home that you would have if you were on-site. As you consistently communicate and live by these expectations, other people will begin to expect them, and you’ll find yourself having more time for focused work.
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Elizabeth Grace Saunders is a time management coach and the founder of Real Life E Time Coaching & Speaking. She is the author of How to Invest Your Time Like Money and Divine Time Management. Find out more at www.RealLifeE.com.
Adapted from content posted on hbr.org, September 28, 2017 (product #H03WZ4).