CHAPTER 9

The Summary

At this point, if you’ve been following along with the exercises, thinking about your stories, and building your inventory of stories, you have a good idea of how your new interview preparation method will help you present yourself as the ideal candidate for any job.

It’s always good to review once you’ve accomplished your mission. The tools and techniques are summarized for you here to take one last look at before you try your hand at taking the quiz.

The Tools and Techniques of Interviewing

The 10 Most Common Key Factors

Honesty and integrity: moral issues

To be trustworthy; to avoid deceit; to present issues frankly and fully; to make the right decision at any cost, choosing between right and wrong

Communication: relating to others, convincing others

Oral: to speak concisely, grammatically correct, and in an organized manner; to be able to talk through problems with coworkers or customers; to negotiate situations in a calm manner; to follow instructions or directions; able to convince others to see things your way

Written: to write in a manner that is concise, well-organized, grammatically correct, effective, and persuasive

Adaptable: open to change, flexible

A willing attitude; adjusts quickly to change; comfortable in new situations; willing to do what is asked; performs above and beyond what the job calls for

Problem solving: analyze, evaluate, judgments/decisions

To discern what is appropriate; to make good judgments and decisions; to deal with facts and evaluate, research, and explore options; to look at all aspect of situations before jumping to conclusions

Initiative: above and beyond, resourceful

To step forward; to formulate creative alternatives or solutions; to resolve problems thinking out of the box; to show flexibility in response to unanticipated circumstances

Leadership: motivate, role model, team player

To recognize and assume responsibility for work that needs to be done; to persist in the completion of a task; to influence group activity; to motivate others to participate in an activity

Plan and organize: prioritize

To prioritize and plan tasks effectively; to employ a systematic approach to achieving objectives; to make appropriate use of limited resources; to meet deadlines

Accountable: results-oriented

Ability to “make it happen”; to meet deadlines; to consistently follow through; to use resources available to achieve results; time management and prioritization; to know when to ask for assistance

Composure: to stay positive

To stay calm, poised, and effective in stressful or difficult situations; to think on one’s feet; to adjust quickly to changing situations; to maintain self-control

Self-motivated: enthusiastic, passionate

Determined; ability to perform with little or no supervision; to make the most of what is available; to take the initiative and go above and beyond what is asked

The Three Categories of Skills, Abilities, and Traits

1. Knowledge-based skills: skills learned through experience or education

Examples: computer programs/languages; graphics; writing skills; training skills; management experience; sciences: chemistry, biology; coaching skills, sales experience; leadership training; project management; operations; marketing; event planning; policy development; legal expertise; strategic planning; liaison; mediator; product management; research skills; business acumen; mechanically adept; and others.

2. Transferable or general skills: skills that can be thought of as “portable skills.” You can take them with you to almost any job. They are broad-based and usually learned or acquired through experience.

Examples: communication; listening; decision making; judgment; initiative; planning; organizing; time management; leadership; work ethic; interpersonal skills; common sense; social skills; creative ideas; sees big picture; analytical; accountable; reliable; high standards; resourceful; action-oriented; intuitive; problem solving; good with numbers; gets along well with others; articulate; handy; artistic; envisioning

3. Personal traits: qualities that make you unique. These traits can sometimes determine whether you are a good fit for the company, the department, or the position.

Examples: dependable; strong; team player; versatile; patient; friendly; energetic; formal; loyal; self-confident; dynamic; practical; sociable; persuasive; responsible; sense of humor; cheerful; good attitude; aggressive; assertive; determined; honest; humble; productive; conscientious; curious; enthusiastic; precise; detail-oriented; compassionate; efficient; emotional; firm; open-minded

Interview Principles and Rules to Discuss Salary

The Basic Principles of Salary Negotiation

1. You can’t negotiate anything until you have an offer. Don’t go there yet.

2. Know your walk-away point—when you can’t afford to take the offer.

3. Know the rules of salary negotiation before discussing salary.

4. Know what you want: the whole package and the priorities of wants.

The Seven Rules of Salary Negotiation

Rule One: He who mentions a dollar figure first, loses.

Rule Two: Never try to negotiate until you have an offer.

Rule Three: Do not accept on-the-spot offers.

Rule Four: Always get the offer in writing.

Rule Five: Keep it friendly.

Rule Six: Consider your position before making deals. Rule Seven: Focus on the base salary first.

The Five-Point System

Writing out your five points will be extremely important to answering key questions about you.

Point One: Your education and years of experience

Point Two: Your area of expertise

Point Three: Your key strength

Point Four: Your work ethic or work style

Point Five: Personal facts

Using Your Fingers to Remember

The thumb (strong base): education and experience.

The pointer finger (directed): your expertise or knowledge of the job.

The middle finger (to the point): your strength—transferable or personal.

The ring finger (loyalty): people skills, communication, whatever it takes attitude.

The little finger (weakest): personal information that is engaging and interesting about you or how the combination of all these traits together makes you unique.

Your Examples and Stories

Behavioral Stories

Don’t just tell; show the action.

“Tell me about a time …”

“Give me an example …”

“Describe a situation …”

Guidelines for Storytelling

• The beginning is 20 percent of the story.

• The middle is 60 percent of the story.

• The ending is 20 percent of the story.

Situational Thinking

“What would you do if …?”

A: The first thing I would do is to analyze.

R: Next, I would do research.

D: Then I would develop …

I: After that I would implement …

E: I always evaluate and reevaluate.

The Five Categories of Interview Questions

1. Who are you? What do have to offer?

2. Why do you want to work here?

3. Sensitive or negative questions.

4. What are your salary expectations?

5. Miscellaneous questions.

The Quiz

Okay, it’s time to see if you’ve been reading and doing your homework. There will be a variety of questions to test your newfound knowledge.

The questions regarding factors can be answered using several factors, depending on the focus of the action in your story. For the benefit of this quiz, it will work best if you focus on the most obvious factor for now. Later when you begin to get the hang of choosing which factor works best, you can think of several factors to use.

To begin the quiz, read the question and determine the main factor the interviewer is seeking. Next, determine whether the question is a behavioral question that will require a story, or a situational question that will be answered by demonstrating how you would think through a problem. Also, think about the category the question falls under (one of the five categories of questions).

There are really no wrong answers, but the answers that apply can be found on the pages following the quiz. Rate yourself and see how you measure up as a candidate who can determine what the interviewer is seeking and then answer the question based on your prep work.

Let the quiz begin!

The Quiz

1. Question: “Describe a time when you had a conflict with a coworker.”

What factor is the interviewer seeking?

Is this a behavioral, situational, or general question?

Which of the five categories does this question fit?

What skills, traits, or abilities are important to this answer?

2. Question: “How would you plan and organize an event?”

What factor is the interviewer seeking?

Is this a behavioral, situational, or general question?

Which of the five categories does this question fit?

What skills, traits, or abilities are important to this answer?

3. Question: “What steps do you take to fix a problem before it becomes a major problem?”

What factor is the interviewer seeking?

Is this a behavioral, situational, or general question?

Which of the five categories does this question fit?

What skills, traits, or abilities are important to this answer?

4. Question: “What is your strength?”

What factor is the interviewer seeking?

Is this a behavioral, situational, or general question?

Which of the five categories does this question fit?

What skills, traits, or abilities are important to this answer?

5. Question: “Why do you want to work for this company?”

What factor is the interviewer seeking?

Is this a behavioral, situational, or general question?

Which of the five categories does this question fit?

What skills, traits, or abilities are important to this answer?

6. Question: “How do you get others to buy into your goals and objectives?”

What factor is the interviewer seeking?

Is this a behavioral, situational, or general question?

Which of the five categories does this question fit?

What skills, traits, or abilities are important to this answer?

7. Question: “In your last position, what type of relationship did you maintain with other business departments?”

What factor is the interviewer seeking?

Is this a behavioral, situational, or general question?

Which of the five categories does this question fit?

What skills, traits, or abilities are important to this answer?

8. Question: “What salary range would you require to take this job?”

What factor is the interviewer seeking?

Is this a behavioral, situational, or general question?

Which of the five categories does this question fit?

What skills, traits, or abilities are important to this answer?

9. Question: “What are three words that describe you?”

What factor is the interviewer seeking?

Is this a behavioral, situational, or general question?

Which of the five categories does this question fit?

What skills, traits, or abilities are important to this answer?

10. Question: “Do you have any questions for me (the interviewer)?”

What factor is the interviewer seeking?

Is this a behavioral, situational, or general question?

Which of the five categories does this question fit?

What skills, traits, or abilities are important to this answer?

What to Say in Every Job Interview

Answers to the Quiz

1. Question: “Describe a time when you had a conflict with a coworker.”

What factor is the interviewer seeking?

Answer: The main factors would be communication and relating to people. The answer could also include other factors, such as staying calm under stress, or possibly taking the initiative, depending on the action in your story.

Is this a behavioral, situational, or general question?

Answer: This is a behavioral question that requires an example or story. When a question begins with a phrase such as: “Describe a time when …,” you should think “past behavior” and know that to answer the question you need to have an example.

Example of a behavioral answer to this question:

Problem:

There was a time when I had a conflict with a student of mine named Ellen. She was very disruptive in class by always making negative comments to herself and others and disturbing the other students. Some of the students came to me and expressed their concern about her. I knew I had to deal with the situation.

Action—What I did was:

I asked Ellen to stay after class so that we could talk. She immediately became defensive and started talking about how she was singled out and hadn’t done anything. At one point she was yelling.

I stayed calm and told her that we could speak in a normal tone and she didn’t need to yell. I asked her if there was any way that I could help her. Was she frustrated because she didn’t understand the work?

I told her I was very available to her and that I was willing to meet with her to help her. Ellen began crying and said that she was sorry and that she was under a lot of stress about things that were happening at home.

I listened to her vent for about a half-hour, and then we discussed a possible tutoring plan solution to her frustration in class.

I also referred her to the school psychologist to discuss her problems with a neutral person.

Result:

The next time we had class she apologized to me and brought me an apple. After that things went much smoother. The tutoring plan worked, and she ended up passing the class with a higher grade than I had imagined. She came to me on the last day of class and thanked me and told me she would not forget what she had learned from our discussion and working together.

I reminded myself that this is why I teach.

Which of the five categories does this question fit?

Answer: This question is a negative or sensitive question of a time when things weren’t going well with a coworker or a boss. Or, it could be a time when you had to handle a difficult situation.

What skills, traits, or abilities are important to this answer?

Answer: Important skills would be communication and being able to deal with difficult situations. These are primarily transferable skills that you could use in any position.

How do you rate yourself on your answers?

_______________________________________________________

Where do you still need some work to be prepared?

_______________________________________________________

2. Question: “How would you plan and organize an event?”

What factor is the interviewer seeking?

Answer: The main factor here is planning and organizing. It could also include problem solving, communication, and relating to others to organize any event.

Is this a behavioral, situational, or general question?

Answer: This is a situational question. The words “How would you …” indicate that it hasn’t happened, but what if it did? What would you do?

Example of a situational answer to this question:

Analyze:

The first thing I would do would be to evaluate the scope of the event, who would be involved, what level of client would participate, and what my budget would be.

Research:

The next thing that I’d do is to begin research. What has been done in the past? What are my resources as far as other team members? What possible venues would work for the event? Who would be an experienced event planner to use as a resource?

Develop:

Once I had all the information I needed, I would put together a spreadsheet and set up files to plan the steps and the calendar of dates and deadlines. I would also develop a budget to make sure that I stayed within what had been allotted for the event. I would use any resources available to assist me in the development of a well-organized plan.

Implement:

When I felt the plan was in place and the steps were solid, I would roll out the plan and begin taking action steps. I would make sure that each team member was clear about his or her responsibilities and that the contact information for each person was available to all team members.

Evaluate:

Even though I had done a thorough job on details and schedules, I would constantly evaluate the event to ensure everything was running smoothly. Any changes that had to be made I would take care of personally to ensure that everything was in place.

Which of the five categories does this question fit?

Answer: This question falls under the “Who are you? Can you do the job? What do you have to offer?” category. The interviewer wants to hear how you think. Because it is a situational question, you do not have to give an example or story. If the question asked, “Tell me about a time when you organized an event,” that would be a behavioral question, and would require an example.

What skills, traits, or abilities are important to this answer?

Answer: The skills to organize and plan are your ability to think in an organized manner, taking into account deadlines, budgets, resources, and leading teams. Most of these skills are transferable skills that you could use in any job.

How do you rate yourself on your answers?

_______________________________________________________

Where do you still need some work to be prepared?

_______________________________________________________

3. Question: “What steps do you follow to study a problem and fix it before it becomes a major problem?”

What factor is the interviewer seeking?

Answer: The main factors would be problem solving, to evaluate and make decisions. The other factors to consider would be thinking creatively or “out of the box.” And, in order to stop something from becoming a bigger problem, it would also require some forward thinking and ability to take action.

Is this a behavioral, situational, or general question?

Answer: This is a situational question. “What would you do if?” The interviewer wants to hear the logic behind your thinking process. Can you demonstrate thinking through a problem?

By using the ARDIE template, you can answer this question. You can use an actual situation when you solved a problem before it got out of hand. (Present as evaluating and making a decision).

Which of the five categories does this question fit?

Answer: The interviewer is listening for your problem solving ability to see if you can do the job. This question falls under the “Who are you? What do you have to offer?” category. It is almost impossible to prepare for situational questions other than to look at the factors involved. In this question, your evaluation and problem-solving thinking is where you should focus.

What skills, traits, or abilities are important to this answer?

Answer: Answering the situational question takes a certain ability to “think on your feet.” So you are showing your ability not only to solve the problem (which is a transferable skill) but to come up with an answer quickly by being able to adapt (also a transferable skill).

How do you rate yourself on your answers?

_______________________________________________________

Where do you still need some work to be prepared for the interview?

_______________________________________________________

4. Question: “What is your strength?”

What factor is the interviewer seeking?

Answer: This answer will depend on what you consider to be your strength. “Who are you?”

If you wrote out your five points you will know your key strength right away. If your strength is in line with something the job description states as necessary or desired, this is a good time to talk about your strength as a match for the position.

Is this a behavioral, situational, or general question?

Answer: This is a general question about you. “Tell me about yourself, and what you have to offer.”

Example of a good answer:

One of the qualities I pride myself on is my ability to protect information, particularly confidential information. My last boss would tell you he trusted me with his personal information as well as his top secret business information.

The reason this is a good answer:

If confidentiality is high on the list of requirements for the position you are going for, you have let the interviewer know that this is something you excel in. Using a quote or paraphrasing what your last boss would say is another way of letting the interviewer know something about you without actually saying it yourself. By saying, “My boss would say …” you are using a third party endorsement to make your statement stronger.

This could also be used as an example of honesty and integrity (transferable skills).

Which of the five categories does this question fit?

Answer: Although this is definitely a “Who are you?” question, it could also be a sensitive question if you don’t like bragging about yourself. Writing out your five points will provide a resource to draw from that will make you feel more comfortable. Talking about yourself as though you were a product with certain qualities will feel much more natural.

What skills, traits, or abilities are important to this answer?

Answer: Keeping in mind what the job description says. Your answer will depend on what the job description is asking. Once you have identified where you are a strong candidate when considering the requirements of the job, it will be easier to answer questions about you without feeling like you are “tooting your own horn.”

More than likely, your strength is a transferable skill, unless you have a niche in which you are an expert or have outstanding skills. In that case, your knowledge-based skill may be your strength.

How do you rate yourself on your answers?

_______________________________________________________

Where do you still need some work to be prepared for the interview?

_______________________________________________________

5. Question: “Why do you want to work for this company?”

What factor is the interviewer seeking?

Answer: Your answer should include some company information and why you want this particular job at this particular company. A few of the factors that would be demonstrated in your answer here are your motivation and your enthusiasm or passion. If there are two equal candidates, the one that appeared more motivated and passionate about what the company does could be the one to tip the scale in her direction.

Example of an enthusiastic answer:

What I know about this company and your vision for employees matches exactly with the kind of company that I am looking to join. I did some in-depth research and was impressed by the growth and the management behind the growth. I was very impressed with the latest acquisition the company made, and I see this as a prime opportunity. I am looking beyond what I do at my current company to advance when I am ready and someday move into a management position. I know it will take time and hard work, but I am ready and willing to do whatever it takes.

The reason this is a good answer:

It gives you an opportunity to demonstrate your knowledge of the company, either through research or having dealt with them as a consumer. A little flattery goes a long way, even when it’s about a company or product.

Is this a behavioral, situational, or general question?

Answer: This is a general question that attempts to determine whether you are going for just any job, and may leave the company when things improve, or if you are really motivated by the company and what it is they provide.

Which of the five categories does this question fit?

Answer: This falls under Category Two, “Why do you want to work here?” It’s an important question that you should be prepared to offer in a positive manner. Just as they want to know if they like you and whether you will fit in, you also should be determining whether you like them and whether you would fit in.

What skills, traits, or abilities are important to this answer?

Answer: One of the challenges of interviewing is being yourself. If you are not known for being “enthusiastic,” it may be difficult for you to show enthusiasm or passion in the interview. In that case, rely on facts as your answer.

Example of an answer that relies on facts vs. passion:

The first reason is because of your position in the market. The second reason is that I believe in the research you are performing. And, thirdly, I have checked out various sources, and this company has a good reputation. I would like to work here.

These are personal traits, and each person has his or her own way of expressing what he or she believes or feels.

How do you rate yourself on your answers?

_______________________________________________________

Where do you still need some work to be prepared for the interview?

_______________________________________________________

6. Question: “How do you get others to buy into your goals and objectives?”

What factor is the interviewer seeking?

Answer: This question would pertain more to the management or executive level. The interview is looking for an ability to be a leader, to motivate, to be a role model. The factors would be to assume responsibility and to influence others through motivation.

Is this a behavioral, situational, or general question?

Answer: The question is somewhere between a behavioral and a situational question. When an interviewer asks a question about “How did you do it,” it indicates that you have done this in past roles and it is a behavioral question requiring a story or example. If the question was: “How would you get others to buy into your goals and objectives?” then the question would be a situational question that would require a thinking process rather than a past experience. Listening carefully to what the interviewer is asking would be very important here to give the strongest answer.

Example of a good behavioral answer:

My focus is on results. Recently, my team committed to a goal of increasing profits by 25 percent before the end of the quarter. I met with my team and set very specific objectives. I was able to get their individual commitment. We agreed they would receive a percentage of profits upon completion of the goal. I personally committed, and was held accountable, to the board of directors. We worked as a team to achieve a very successful campaign. Communication was the key: knowing what the outcome should be and prioritizing work to that end. We were able to meet the goal in spite of a tight deadline.

The reason this is a good answer:

First of all it is a specific example: a story of a time when … Secondly, it gives quantitative results. This is a good example of past success as an indicator of what you can do in the future.

Which of the five categories does this question fit?

Answer: The question is asking about you and whether you can lead others. The category is: “Who are you? What do you have to offer?”

What skills, traits, or abilities are important to this answer?

Answer: The basis of the success is communication. The question is asking if you can motivate others, but the transferable skill is communication. Learning to motivate others through education and experience is more of a knowledge-based skill. Both skills, communication and motivation, are key to answering this question.

How do you rate yourself on your answers?

_______________________________________________________

Where do you still need some work to be prepared for the interview?

_______________________________________________________

7. Question: “In your last position, what type of relationship did you maintain with other business departments?”

What factor is the interviewer seeking?

Answer: The main factor would be your ability to communicate and relate to others. But this question is looking for something beyond communication, and that is how you deal with people outside your immediate circle. How do you reach out and build a relationship? In the management area this could be the ability to see the big picture perspective.

Is this a behavioral, situational, or general question?

Answer: This is about your “past” behavior, and even though it doesn’t ask for an example, it is really asking: “Tell me about a time when you maintained relationships with other business departments.”

Example of a weak answer:

I had many relationships with various business departments in the organization, and all of them were good.

Example of a stronger answer (a behavioral story):

My last position allowed me the opportunity to interface with almost every business department in the company. Because we had global locations this was not always easy.

What I did was set up a calendar and schedule, allowing for the various time zones, and I made sure I had weekly online meetings with each business department.

The most challenging part of this endeavor was being there at all hours of the day and night. This took some strategic planning on my part. I had many sleepless nights.

However, it really paid off. I was able to get to know each member of the different business departments, and they came to trust me in a way I couldn’t have achieved without making the extra effort.

As a result, the business departments in every location not only felt included in the project work, but they turned out to be key contributors. I was given many kudos for going above and beyond in my projects. Which of the five categories does this question fit?

Answer: The category is “What do you have to offer?” or “Can this candidate do the job?”

This is a question that is testing your ability to work with teams and motivate through example. The more specific your answer is, the greater the proof that you know how to build relationships and you are willing to do whatever it takes to do that.

What skills, traits, or abilities are important to this answer?

Answer: The ability to build relationships and motivate others is a knowledge-based skill, learned from education and experience. This can also be considered a personal trait, the ability to connect with a diverse group of people and find common interests.

How do you rate yourself on your answers?

_______________________________________________________

Where do you still need some work to be prepared for the interview?

_______________________________________________________

8. Question: “What salary range would you require to take this job?”

What factor is the interviewer seeking?

The factor the interviewer is interested in is how you handle this question. A key factor in some positions is negotiation skills. Being able to communicate and relate with others is a part of good negotiation. It is also part of being able to discuss difficult subjects. A discussion about money is by far the most difficult subjects to talk about, especially in an interview. You may come across as passive in your answer by saying something like: “Whatever you offer, I’m sure it will be a fair rate.” Or, you may be straightforward. Either way, being prepared will make it easier for you to sound confident and comfortable with the discussion.

Is this a behavioral, situational, or general question?

This is more of a general question, but it has to do with the concern: “Can we afford this candidate?”

Which of the five categories does this question fit?

The category is clearly, “What are your salary expectations?” When you prepare you can give a strong answer.

Examples of answers:

Answer 1:

From the research that I have done it appears to be in the $60,000 to $70,000 range. Is that the range you had in mind?

(This is a good answer if they insist on a figure from you.)

Answer 2:

Based on my previous experience and education and the “going rate” for this type of position, I would like to be in the mid- to high 70s. Does that range fit in your compensation structure?

(Good answer if pushed for a figure—give an acceptable range.)

Answer 3 :

I would need to know more about your salary structure and how often you review salaries as well as your entire package before I could discuss salary ranges. Could you provide me with more information before we discuss this subject?

(Good answer to push back the discussion to the interviewer.)

What skills, traits, or abilities are important to this answer?

This is a very uncomfortable topic for most people to deal with in general. In an interview it is twice as stressful. Being able to stay composed under the pressure of this conversation will demonstrate not only your communication skills, but your ability to handle difficult situations.

How do you rate yourself on your answers?

_______________________________________________________

Where do you still need some work to be prepared for the interview?

_______________________________________________________

9. Question: “What are three words that describe you?”

What factor is the interviewer seeking?

The factor is your ability to know the factors that are important to the job and to be able to adapt and to communicate those factors in words that you would use to describe yourself. The first thing to determine is what the key factors are for this job. You should then be able to use one of the key factors to describe yourself. If a key factor is being able to adapt, you should be able to communicate this factor as one of your three words. “Adaptable.” Only, of course, if this is true, because the next question may be, “Tell me about a time when you had to adapt to a new situation quickly.”

Is this a behavioral, situational, or general question?

This is a general question that would be part of your five point preparation. You can easily draw from the work you’ve done to describe who you are when you wrote your five points.

Which of the five categories does this question fit?

The category is “Who are you? and “What do you have to offer.” If you have prepared using the exercises in this book, you will be able to answer this question without a problem.

Examples of Three Words

Answer 1:

Reliable, friendly, and thorough.

This is not a good answer. You need annotation or examples of why you chose those words.

Answer 2:

“Hardworking” is the first. Anyone I work with would tell you that I do whatever it takes to get the job done. Second is “team player” because I thrive in environments that are supportive and collaborative. And last is “knowledgeable” regarding accounting information. Through my education and experience I have a strong background in all phases of accounting.

The reason this is a good answer:

The one flaw in this answer is to say “hardworking.” That happens to be the number one most common answer given to this question. But, this answer goes on to tell what makes you a hard worker.

What skills, traits, or abilities are important to this answer?

Being able to talk about yourself without a false sense of modesty is a skill that you will have to work on if you want to impress the interviewer. This is not about bragging. It is about being able to communicate what you have to offer in a comfortable manner. This would be both a learned, knowledge-based skill as well as a personal trait.

How do you rate yourself on your answers?

_______________________________________________________

Where do you still need some work to be prepared for the interview?

_______________________________________________________

10. Question: “Do you have any questions for me (the interviewer)?”

What factor is the interviewer seeking?

The factor will be determined by the questions you ask. Certainly oral communication skills, but also some evaluation skills if you have been listening to what the interviewer has said and then reflected back with some questions about what you’ve heard. It is important for you to ask questions about the job to show that enthusiasm and passion.

Is this a behavioral, situational, or general question?

This is a general question that is seeking information from the interviewer. Some managers and interviewers are on the alert to just what questions you will ask, and where you will focus your attention.

Which of the five categories does this question fit?

This questions falls into the miscellaneous questions category, covered in Chapter 8.

It is a good idea to have questions ready or at least some thoughts about what you want to know about the company and the job based on your research. Be sure and go to the company’s website and read as much as possible about the company mission and culture, as well as the responsibilities of the job.

What skills, traits, or abilities are important to this answer?

This is clearly a communication skill, but this time it calls on your listening skills as well as your ability to express yourself. Most people underestimate the importance of listening during the interview. If you are so focused on the questions and how you will answer, you might just miss some important clues that you will need to ask intelligent questions, and later on to decide if you will accept an offer.

How do you rate yourself on your answers?

_____________________________________________

Where do you still need some work to be prepared for the interview?

_____________________________________________