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Index
Cover
Title
Copyright
Contents
Introduction
Part I: Helpful To Know before You Get Your First Job as a Librarian
One: The Right Job
Two: Planning Your Career
Three: Networking
Four: Making “Librarian” a Brand
Part II: Helpful to Know When You are New on the Job
Five: Understanding Your New Work Environment: Your Library
Six: Understanding Your New Work Environment: Your Community
Seven: How to Manage Problem Patrons in the Library
Eight: Managing Confrontation Productively
Nine: Public Speaking
Ten: Teamwork
Part III: Helpful To Know as You Gain Some Experience
Eleven: Promotional Marketing
Twelve: Thinking Like a Retailer
Thirteen: Strategic Planning
Fourteen: Trend Tracking
Fifteen: Facilities Management by Robert E. Dugan
Sixteen: Figures and Finances
Index
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