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Imperial Library
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Index
Also by Herb Cohen
Dedication
Acknowledgments
Chapter I: The Joy of Detached Involvement
1: A Gaming Mechanism
2: Voluntary Decision Making
3: An Other Worldly Undertaking
4: New Communication Approaches
5: Applying Conscious Inattention
Chapter II: Salvation by Negotiation
1: An Ageless Phenomenon
2: Familiarity Breeds Children
3: Getting Framed
4: Speed Kills
5: “Whahdja Say?”
6: Lend Me a Hand
7: Attuned to the Music
8: Abracadabra
9: A Hollywood Exegesis
10: An Attention Grabber
11: Axioms From Above
12 : Bargaining With a Bastard
13: The Road Less Traveled
14: Negotiating with the Almighty
Chapter III: Playing The Game
1: Style Supersedes Substance
2: The Way of the Gipper
3: An Outsider’s View
4: Less is More
5: All’s Right with the World
6 : Equality—Valued or Tainted?
7: The Optimum Style
Chapter IV: A Mixed-Motive Game
1: Labeling Is Disabling
2: Dial M for Money
3: It Ain’t Necessarily So
4: When You’re Up to Your Neck in Alligators, It’s Easy to Forget That Your Original Objective Was to Drain the Swamp
5: Say Cheese
6: Believing is Seeing
7: A Dynamic of Dual Desires
8: A Problem-Solving Process
9: Can’t Anybody Here Play This Game
Chapter V: A Bargaining Formula
1: Setting Objectives
2: Making How Concessions
3: Open With Commonality
4: The Titanic Principle
5: The Ping-Pong Table Theory of Life
6: Broadening The Gauge
7: The Vail Condo
8: Make ’Em Work
9: You Owe Me an Apology
10: Closing the Deal
Chapter VI: The Perceptual TIP
1: Perception is Reality
2: The Personal Pimple Principle
Chapter VII: Time and Timing
1: The Deadline Rule
2: Deadlines Precipitate Action
3: Inducing Concession Making
4: Deadlines Are Not Always Draconian
5: The Other Side Always Has a Deadline
6: Where Deadlines Are Not Equivalent
7: Where Deadlines Appear Identical
8: Patience Generally Pays
9: Remain Calm and Cool Under Fire
Chapter VIII: Information
1: Don’t Wait for the Starter’s Gun
2: Mapping Prior to the Formal Event
3: The Blessing of Giving
4: The Satisfaction Prescription
5: Expecting Little Diminishes Disappointment
6: Delusions About Dissatisfaction
7: Getting Information
8: Barriers to Obtaining Information
9: The Procuring Principles
Chapter IX: Power
1: Defining Power
2: Perceiving May Be Deceiving
3: Power—Neutral and Often Neglected
4: You Gotta Believe
Chapter X: Sources of Power
1: Competition—Options
2: Legitimacy
3: Risking
4: Commitment
5: Persuasive Capacity
6: A Gaming Attitude
7: Expertise
8: Knowledge of Needs
9: Investment
10: Rewarding or Punishing
11: Identification
12: Morality
13: Precedent
14: Persistence
15: A Concluding Point About Power
Chapter XI: Negotiating This . . . And That
1: Terrorism—A Negotiation by Violent Means
2: Raising Children
Chapter XII: The Game of Life
1: The Balance of Caring, but Not T-h-a-t Much
2: The Force Is Within You
3: Differentiate Yourself
4: Celebrate Each Day
Appendix 1: Carter Went Against All Logic in Ruling Out Hostage “Expert,” by Jack Anderson
Appendix 2: The Mishandling of the Iranian Hostage Crisis
Appendix 3: The Reality of Adversarial Negotiations
Appendix 4: The Scourge of International Terrorism: Its Threat to America
Appendix 5: Terrorism and the Media
Bibliography
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