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Index
Cover
Halftitle
Title
Copyright
Dedication
Contents
Acknowledgements
Democratizing Innovation
1 Introduction and Overview
Development of Products by Lead Users (Chapter 2)
Why Many Users Want Custom Products (Chapter 3)
Users’ Innovate-or-Buy Decisions (Chapter 4)
Users’ Low-Cost Innovation Niches (Chapter 5)
Why Users Often Freely Reveal Their Innovations (Chapter 6)
Innovation Communities (Chapter 7)
Adapting Policy to User Innovation (Chapter 8)
Democratizing Innovation (Chapter 9)
Application: Searching for Lead User Innovations (Chapter 10)
Application: Toolkits for User Innovation and Custom Design (Chapter 11)
Linking User Innovation to Other Phenomena and Fields (Chapter 12)
2 Development of Products by Lead Users
Many Users Innovate
Lead User Theory
Evidence of Innovation by Lead Users
Innovation in Industrial Product User Firms
Innovation in Libraries
“Consumer” Innovation in Sports Communities
Innovation among Hospital Surgeons
Discussion
3 Why Many Users Want Custom Products
Heterogeneity of User Needs
Evidence from Studies of User Innovation
Evidence from Studies of Market Segmentation
A Study of Heterogeneity and Willingness To Pay
The Heterogeneity of Users’ Needs
Willingness to Pay for Improvements
Increased Satisfaction from Customization of Apache
Discussion
4 Users’ Innovate-or-Buy Decisions
Users’ vs. Manufacturers’ Views of Innovation Opportunities
Preferences Regarding Solutions
Users’ Expectations
Differing Legal and Regulatory Requirements
Net Result
An Illustrative Case
Example: Installing Wiring in a Stressed-Skin Panel
Example: Creating a Curved Panel
Modeling Users’ Innovate-or-Buy Decisions
Benefiting from the Innovation Process
5 Users’ Low-Cost Innovation Niches
The Problem-Solving Process
Sticky Information
How Information Asymmetries Affect User Innovation vs. Manufacturer Innovation
Low-Cost Innovation Niches
Discussion
6 Why Users Often Freely Reveal Their Innovations
Evidence of Free Revealing
The Practical Case for Free Revealing
Others Often Know Something Close to “Your” Secret
Low Ability to Profit from Patenting
Positive Incentives for Free Revealing
Free Revealing and Reuse
Implications for Theory
7 Innovation Communities
User Innovation Is Widely Distributed
Innovation Communities
Open Source Software
Open Source Software Development Projects
Development of Physical Products by Innovation Communities
User-to-User Assistance
8 Adapting Policy to User Innovation
Social Welfare Effects of User Innovation
User Innovation Improves Manufacturers’ Success Rates
User Innovation and Provisioning Biases
Public Policy Choices
Intellectual Property
Constraints on Product Modification
Control over Distribution Channels
R&D Subsidies and Tax Credits
9 Democratizing Innovation
The Trend toward Democratization
Adapting to User-Centered Innovation—Like It or Not
Manufacturers’ Roles in User-Centered Innovation
Producing User-Developed Products
Supplying Toolkits and/or Platform Products to Users
Providing Complementary Products or Services
Discussion
10 Application: Searching for Lead User Innovations
Searching for Lead Users
Identifying Lead Users in Advanced Analog Fields
Identifying Lead Users in Target Markets
The 3M Experiment
Methods
Findings
Discussion
11 Application: Toolkits for User Innovation and Custom Design
Benefits from Toolkits
Repartitioning of Development Tasks
The Functionality of Toolkits
Learning through Trial and Error
Appropriate Solution Spaces
User-Friendly Tools
Module Libraries
Translating Users’ Designs for Production
Discussion
12 Linking User Innovation to Other Phenomena and Fields
Information Communities
The Economics of Knowledge
National Competitive Advantage
The Sociology of Technical Communities
The Management of Product Development
In Conclusion
Notes
Bibliography
Index
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