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Imperial Library
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Cover
Also by Matthew Syed
Title Page
Copyright
Dedication
Contents
Part I | THE LOGIC OF FAILURE
Chapter 1 | A Routine Operation
Chapter 2 | United Airlines 173
Chapter 3 | The Paradox of Success
Part II | COGNITIVE DISSONANCE
Chapter 4 | Wrongful Convictions
Chapter 5 | Intellectual Contortions
Chapter 6 | Reforming Criminal Justice
Part III | CONFRONTING COMPLEXITY
Chapter 7 | The Nozzle Paradox
Chapter 8 | Scared Straight?
Part IV | SMALL STEPS AND GIANT LEAPS
Chapter 9 | Marginal Gains
Chapter 10 | How Failure Drives Innovation
Part V | THE BLAME GAME
Chapter 11 | Libyan Arab Airlines Flight 114
Chapter 12 | The Second Victim
Part VI | CREATING A GROWTH CULTURE
Chapter 13 | The Beckham Effect
Chapter 14 | Redefining Failure
Coda | The Big Picture
Acknowledgments
Notes
Index
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