Team Talk · the Power of Language in Team Dynamics

This text explains how to use language as a tool to diagnose team performance and improve organizational results. It offers concrete tools (including the team talk audit and analyses of transcripts) to diagnose and improve team performance. The book shows what really happens in teams and explains why cross-functional teamwork is so challenging. It also demonstrates how team dynamics - and the language used by teams - reflects the culture and attitudes of the larger organization.