Surviving Dreaded Conversations · How to Talk Through Any Difficult Situation at Work
- Authors
- Flagg, Donna
- Publisher
- McGraw-Hill Education
- Tags
- business etiquette , political science , work environment , labor & industrial relations , business & economics , workplace culture , language in the workplace , business communication , general , workplace environment , psychology; industrial , self help , industrial management , industrial & organizational psychology , psychology
- ISBN
- 9780071630252
- Date
- 2008-09-24T00:00:00+00:00
- Size
- 0.51 MB
- Lang
- en
The essential guide for managers and professionals dealing with difficult workplace conversations
Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it's firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.