The Etiquette Advantage in Business

Completely revised and updated, the third edition of the Posts' *The Etiquette Advantage in Business* is the ultimate guide professionals need to navigate everyday and unusual situations in the office—the key to professional and personal success.

Today, more than ever, good manners mean good business. *The Etiquette Advantage in Business* offers proven, essential advice, from resolving conflicts with ease and grace to building productive relationships with colleagues at all levels; from successfully networking to winning clients and closing deals. It also offers up-to-date guidance on pressing issues, including ethics, harassment in the workplace, privacy, e-mail and social media dos and don'ts, and knowing how and when to take responsibility for mistakes.

Written for professionals from diverse backgrounds and fields, *The Etiquette Advantage in Business* remains the definitive resource for timeless advice on business entertaining, written communication, appropriate attire for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, overseas travel, and more.

In today's hyper-competitive workplace, knowing how to behave can make the difference between getting ahead and getting left behind. *The Etiquette Advantage in Business, Third Edition*, provides critical tools for building solid, productive relationships and helps you meet the challenges of the work world with confidence and poise.