Best Practices · Difficult People
- Authors
- Hoover, John
- Publisher
- HarperCollins e-books
- Tags
- self help
- ISBN
- 9780061738937
- Date
- 2007-04-01T00:00:00+00:00
- Size
- 0.33 MB
- Lang
- en
Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People , a comprehensive and essential resource for any manager on the run, shows you how.
Learn to:
Recognize why and when people act out
Identify different types of difficult people
Cope with difficult behavior
Get the most out of trouble employees
Nurture a harmonious work environment
The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.