The Ultimate Guide to Export Management

International trade is packed with opportunities -- and loaded with perils. Now businesspeople can successfully navigate the highly complicated, potentially risky exporting arena with this easy-to-read, step-by-step manual.The Ultimate Guide to Export Management covers all the fundamental skills and knowledge needed, including how to:

-- Meet international customer service demands, including 3 key steps to resolving problems with customers

-- Negotiate competitive shipping rates with freight forwarders

-- Choose between air and ocean carriers

-- Prepare quality export documentation, the backbone of global trade

-- Master the art of export packing, and reduce loss up to 70%

-- Acquire insurance to cover political risk and export credit exposures

-- Use Internet technology to gain a competitive advantage

-- Ship painlessly all over the globe -- and much more.