Creating Customer Connections How to Make Customer Service a Profit Center for Your Company

Creating Customer Connections How to Make Customer Service a Profit Center for Your Company
Authors
Burke, Jack
Publisher
Silver Lake Publishing
Tags
test
ISBN
9781563431494
Date
1998-02-10T00:00:00+00:00
Size
0.52 MB
Lang
en
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Continuing Merritt's "Taking Control" series, this book offers businesspeople a practical guide to improving their customer service operations. Using case studies and interviews, author Jack Burke shows businesses how to use customer service to strengthen customer loyalty and promote the company as a whole.