Be Our Guest · Revised and Updated Edition · Perfecting the Art of Customer Service (The Disney Institute Leadership Series)
- Authors
- The Disney Institute & Theodore Kinni
- Publisher
- Disney Editions
- Tags
- travel , florida , hospitality; travel & tourism , orlando , motivation & self-improvement , management , customer relations , motivational , processes & infrastructure , united states , industries , management & leadership , business life , business culture , theme parks , specialty travel , business & money , customer service , business , disney world , self help
- ISBN
- 9780786853946
- Date
- 2001-05-01T00:00:00+00:00
- Size
- 0.73 MB
- Lang
- en
Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers. Reprint. 25,000 first printing.