500 Letters for Difficult Situations

Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. *500 Letters for Difficult Situations* offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to:

Express sympathy for the bereaved

Explain why a relationship isn't working

Offer condolences for those who are going through a divorce

Give a notice of termination from employment

Reprimand an employee for poor performance

*500 Letters for Difficult Situations* ensures that you know what to say and how to say it.