List of tables

1. Year of introduction of various social services in selected nations

2. Government employment, 1870–1980

OECD (2015), ‘Employment in the public sector’, Government at a Glance 2000–2015, OECD Publishing, Paris. DOI: http://dx.doi.org/10.1787/gov_glance-2015-22-en; adapted from Messaoud Hammouya, ‘Statistics on public sector employment: methodology, structures and trends’ (Bureau of Statistics International Labour Office, Geneva, 1999) © ILO, 1999.

3. Characteristics of a learning organization

Gipsie Ranney, slide presentation on ‘Deming’s Ideas in the Twenty-first Century’, The In2In Network Forum Meetings at California State University Northridge on 20 June 2014.